Lisa Crace is our go to sales person at Big Sandy. She takes her time and makes our selection and…read morecheck out experience quick and easy. The delivery guys are friendly and careful with our purchases. We have used Big Sandy on numerous occasions and have never been disappointed.

The woman I worked with at the Chillicothe store, Lisa, went above and beyond for us! We had the…read morefirst section delivered and realized that the other piece wouldn't fit so she cancelled and re ordered the piece we wanted and had it our house in 2 days! We are in love with our couch and very thankful to her for everything she did for us and making this process so easy, quick, and smooth! From picking it out, financing it, and having it delivered, it was so easy! We are returning customers and we will be back again!!!! I would give 10 stars!! The pricing is always good and you get very nice pieces for reasonable prices!!

Purchasing my recliner from Globe was a very pleasant experience. The salesperson was informative…read moreand answered all my questions. She made me feel very comfortable with my decision. The delivery men were quick and respectful. I will be back when I am ready to purchase more furniture. Patricia Cooper

We have always tried to buy locally so we have bought from Globe several times. Sometime back we…read morebought a power recliner from Globe. It stopped working. I didn't think it would be under warranty since we had it for some time. I stopped in there to see about parts. They looked up my furniture and said let us send someone up to look at it. Max came right away, temporarily fixed it, ordered proper parts and came back and permanently fixed it. All within 10 days. The service and quality of work was amazing. Thanks.

The staff ! Julie, Mark and Sally are so helpful and patient. Julie's got a great eye for quality…read more My entire home has furnishings from Julie's. You get quality and a fair price, also if can't find what you are looking for... Just ask and they'll try to find it.

The inventory changes often as Julie is frequently on the hunt for unique and interesting furniture…read moreand accessories to sell. The shop is in Chillicothe's historic and revitalized downtown. It's within walking distance of many other interesting shops. Popular with local residents as well as visitors.

Making a second trip to get a synchronized cable for our adjustable bed base. Delivery team should…read morehave shoe covers when coming into customer home. We have mud on our carpet today from the team doing the bed install. Team was nice as always and are always very customer friendly. Not sure why all the cables aren't provided when you purchase an adjustable bed base.

I purchased a reclining chair on Thursday from Big Sandy Furniture in Chillicothe and was told it…read morewould be delivered Saturday. When we called at noon as instructed, we were informed it wasn't even on the truck and would arrive Tuesday instead. We were offered free delivery for the inconvenience, which we appreciated--but unfortunately, the issue continued. When we called again Tuesday, we were told the delivery was now pushed back to the 24th. This has been a very frustrating experience with poor communication and inconsistent information. It seems like there is a lack of organization between staff and delivery scheduling. I hope management takes steps to improve communication so future customers don't have the same experience.

I stopped in today to purchase a decorative wooden pumpkin to hang by my door. I assumed they'd…read morehave such a thing... And they did. Nicely made and reasonable pricing. However the young man and woman working the cash register, with their young child were both not wearing masks, eating lunch right at the cash register. (The woman was wearing a mask under her chin). The man was coughing repeatedly, so I decided to leave. Not the best employee practices during a pandemic. I would think they could step outside or to a break room to eat lunch. There was a sign on the door requiring masks, as it is a state mandate. However apparently the employees are exempt.

Chillicothe Craft Mall recently celebrated a grand re-opening, and it did not disappoint. This…read moreeasily-accessible location with plenty of parking offers crafts from a variety of vendors. Jewelry, handmade soap, up-cycled vintage furniture, candles, holiday ornaments, rustic signs, knitted caps, and fudge are just a few of the many items included in the clean, well-lit store. Chillicothe Craft Mall is a great way to support local crafters. It's like a year-round craft bazaar.

I love Ollie's! I live in the Chicago area and have…read morerelatives that live in Londonderry which is just outside of Chillicothe that we visit 6-7 time's a year. We always go to Ollie's. People that give Ollie's a bad review don't understand what Ollie's is about. Ollie's buy up products that other stores and warehouses can't move. They heavily discount the items at great prices. The store does seem to be disorganized most of the time but when you go in there you never know what they are going to have. I blame a lot of the disorganization on the customers. People just move things around and don't have the courtesy to put things back. The biggest lack of respect is the parents that let their kids go wild in the toy isle. They just let them go like it's their personal playground while they go shopping. When they're done they grab the kids and leave toys all over the isle. People, control your kids! This is a place of business, not your personal playground. The best thing I like at Ollie's is the book section. It's awesome to get books that are $29.00 for $1.99. Ollie's has just about anything you need. Housewares, linens, personal hygiene products, tools, toys, food items, and more. Check it out when in the area. You'll be glad you did.

Ollie's is one of my favorite stores! You can find a little bit of everything here but I mainly…read morecome for the book section. They have several aisles of books marked down to almost thrift prices. The food section is also pretty good. You can find a lot of snacks and other foods you don't really see anywhere else.