Do not use...period. I am a Realtor. The hot water heater was leaking at my Seller's house. I…read morecalled Roto-Rooter and was told they would provide a free, no cost, estimate. When the technician came out, he said the hot water heater looked good; the valve had just not been tightened. He went to his truck and came back and tightened the valve to ensure that was the cause. I did not ask for nor authorize any service and honestly did not think there would be a charge. But low and behold, Roto-Rooter charged me $55 because their technician used a tool while on the property. They did not care that I did not ask for nor authorize the service. They are very, very dishonest and are a bunch of crooks. Free estimate is a complete lie. I wouldn't use them if they were the only plumber in a 150 mile radius. Never again!

Nice masks, but these guys are all a show. pretty sure none of these guys are plumbers, and Justin…read moreinvented it! Lol. To them the its be better than the rest, but really they need to just try to be better than you. Their time is limited

Couldn't believe his actions, said he would do the job and never showed up, made me look like a…read morefool to the people I had referred him to

Called Bruce about a problem with a water heater. He came out as stated, gave an estimate that was…read morequite reasonable. Delivered, installed professionally on time as arranged.

Have used them multiple times for my home and rental properties. Always do an outstanding job,…read morearrive when promised, and charge a reasonable fee. Highly recommend their services.

They did a great job for me explained everything they were…read moregoing to do and the cost right upfront.I would recommend them to my friends and family .

Too high!!!! A simple garbage disposal quote $900!! I think not. I liked the plumber though, he…read morewas just plugging in what their prices are. Went to box store and having them install too.

Michael and Juan, are very intelligent and all-around knowledgeable this crew is excellent. I was…read moreunaware that my brother had used their services once before due to some plumbing issues. However, we called Benjamin Franklin on March 5th, and I was quoted a fair price that beat four other overpriced competitors. Michael and Juan returned on the 6th and replaced the hot water tank. Their work was very clean and professional throughout the process, going in and out of our home. They both were so courteous, well-mannered, well-groomed, and very friendly. They also confirmed things to provide us with clear explanations of their steps until the job was complete. They replaced parts that would provide a better, more efficient home for me and my "Big Samoan Family." I highly recommend using Benjamin Franklin. Michael and Juan, you guys are AWESOME! Thank you for being so culturally knowledgeable. Angie & Larry Walker

They do good work, when they show up. They have missed appointments and make no attempts to…read morerectify the situation. They're prices are on the higher side but as I said they do good work when they complete the job and I'm ok with paying for quality work.

I have called Lovelace Plumbing since 2007. They are professional, clean, polite and they know…read morewhat they are doing. Mike Bunting has been out to my house several times over the last few years and he gets the job done right the first time. Prices were not bad either. I would recommend them and honestly, never ever had a problem where they had to come back or were late - ever! You get to pick and chose when you want them out and they give you a call prior to their coming out to fix the problem. Rebe McCarthy Cataula, GA

Left off part that fastens both new commodes to drain. In 12/22, When master bath stopped up water…read morecame out from side of commode onto floor. Called Gallops Plbg. Said his work had been only warranted for 1 month & there would be new charge to fix it! Didn't trust him to do work! He also broke cover to bottom screw on commode & never replaced it. Had freeze burst pipe over hot water heater 1/16/23 & finally got small contractor to fix water damages- floor had to be replaced in guest bath room & contractor discovered the missing part was missing on that commode too. Gallops was contracted thru Lowe's so this complaint will go to Lowe's Home Office also!

They did some work for me awhile back. The pipe that they put in must have froze and busted. I…read morecalled Adam 7 times in 3 days to get him to call me. I have not heard from him. I just wanted a phone call to tell me if he could go or not. No water at this time. No way to treat a former customer! Shame on you ! F Faulkner

We were having plumbing issues in an 87 year old house. Ace came out immediately and fixed the…read moreproblem. Jason, the employee who came out, was extremely professional and attentive to our concerns for any future unforeseen problems (it is an old house). We had them completely replace the old water line from our house to the city hookup. Again, Jason and has crew did the replacement will a minimum displacement of landscaping, etc. I would definitely recommend them and will definitely use them again if needed. Audrey Vanyo

Great bunch of guys! They are all very respective and they definitely get the Job Done. Ace…read morePlumbing are a very reputable Plumbing Outfit and they are very well equipped. They do an excellent Job!

Great quality service! Very reasonable price. Fixed my shower in no time. Thank you Summerland!read more

Very quick to respond to our call. They diagnosed the problem and quickly fixed it. Will be calling…read morethem again for future problems.

Angry... My wife Dawn called Alexander Plumbing Company, LLC to unclog a toilet. they quoted $75…read more on the phone and charged my wife $187.50 to use a toilet auger IN and OUT in 11 minutes. Time Stamps are on the video!!! Got here 3:40 PM Finished 2:50 PM https://www.facebook.com/dougie.brown.545/posts/149713306180991

Scheduled an appointment for a tankless water heater installation estimate but they didn't show. No…read morecall or text. Disappointing.

I was greatly impressed with the plumber. They were on time and corrected many of the issues I had…read morein the house. A new washer/dryer installed by Home Depot which turned out to be a disaster. The plumber had to turn on the cold water valve (previous home owner had the handle for the valve, but the screw was missing). Tried out the washer and cold water was leaking - because the guys from Home Depot didn't tighten up the hose connections. Had to call the plumber back. He checked ALL the hose connections and tightened up each one. I couldn't ask for better service. Very friendly and helpful. Would strongly recommend.

Our older home (built 1948) had a completely clogged kitchen sink. The plumber came right on time…read moreand called beforehand to say he was on his way. He and his assistant were friendly, professional, clean, and knowledgeable. I feared they'd need to replace an old cast iron drain, but they were able to snake it out and give us a bit more time. But when I do eventually have to get that cast iron pipe replaced, I'm going to call them again without hesitation.