Compared to other states/counties, these guys know how to do this. Some states (looking at you…read moreMissouri and NC) it's a mess. This was fairly painless getting my Texas license plates. Clerks were pleasant and helpful. Pro tip: check your address on the paperwork to make sure they got your address right. My bad for not checking while I was standing there. But the next day no problem getting it fixed.

On a BUSY day here you'll take 30 minutes max. Very organized you're usually in and out before you…read morerealize it

Just legally got married at this location and it was the best day of my life. I would like to say…read morehowever process of getting an appointment at this location is really hard and you really need to plan way in advance till the process is improved for the future brides as it can be very stressful. I called this location every day for an available appointment as unfortunately their website does not offer online appointments and that's the only way or going to the courthouse in person. Not everyone sadly is very nice on the phone as well so that can add to the stress. Fortunately someone named Lin was able to put me on schedule due to a recent cancellation. The judge who married us was so kind and gave us such great marriage advices. Overall I am happy that I chose this court house despite its challenges as not only it's truly beautiful inside and outside their judge truly makes your day special with their kind words.

Wow! What an honor and privilege to be able to walk in here. This ancient courthouse made me feel…read moreso special because of the architecture. The landscaping is well taken care of but inside does not smell so fresh. The steps are steep and intimidating. I don't like heights. The Security Officers were very nice and helpful. The Gentleman explained to be where I needed to go. He was also friendly when I asked him questions. There's a small Museum to the left. It was pretty busy. I saw a kid doing a book report for class, along with a few other visitors. I ran into a Police Officer and he told me where to go too. The ladies in the office went the extra mile to help. Parking was near by. You just scan and pay. I saw two Brides getting their Bridal Portraits. It was such a nice moment. The fourth floor has a colorful Rotunda that many people enjoy seeing. This is definitely a unique Courthouse with lots of pictures inside. I would definitely recommend this courthouse.

Professional and courteous customer service. Very modern and updated with all the fancy technology…read moreto get the job done.

Its a 3 story building. It is clean, and there is a lot of technology being used in the court…read morebuilding. There are monitors through out to guide you. The new family court has plenty of seating and technology in the court room. There are clean bathrooms at the end of each wing. There is a visible difference in atmosphere compared to Dallas County Courts. Lots of parking outside and security is efficient and it doesn't take too long to get through.

this is a filthy disgusting place. They do not care about your feelings Noor the people that they…read moreare supposed to be taken care of they do not do their job correctly. They are very inefficient it would almost make you think that these people have no idea what the hell they're doing. and it will take them around either an entire day or more to finish processing and doing paperwork, there was no one in the lobby. The staff is very unprofessional and not only that the people that were supposed to be doing the processing were sitting here flipping each other off and throwing things at each other basically playing instead of doing their job while people are waiting , these people have no respect into anything. They are extremely rude. When you call them. The staff is very poorly behaved. I have never met people that are so ignorant and inconsiderate. this is involving the entire Collin County jail, including the bonds especially you need to do better with staffing because this is ridiculous. I've never met such horrible staff in my life.

Totally concur with your assessment. I went with my family yesterday to get 2 kids passports…read morerenewed. We were told that an appointment was necessary even though that is not posted on the website. There were no other people in the office and the person there did not want to put out any effort to help. We ended up going to the Hurst office and called before we went up. They were courteous and extremely helpful and nice to our kids. We got it done there, I don't think I'll ever visit the Southlake office again if I can help it, even though Southlake is closer.

Re: the passport office; Rude, confrontational people overshadow the good ones here. A clerk in…read morethis office, a 'Robin', intentionally provides inaccurate information and escalates with clients in the waiting area, causing delays to people's paperwork process and consequently costing you more money. This woman is unnecessarily confrontational, and has the nerve to call security once she finishes shouting over people, who are simply trying to complete an arduous process, in order to get their passports and travel. It's people like her that give government workers a bad name. Her behavior with my family has traumatized my children, and impacted our family vacation. The security guard commenced to staring my 11 and 5 year old daughter's down, while the other courteous clerk validated our paperwork before Robin told us to return on the next business day, since she would not issue a stamp on our passport form until then- wasting everyone's time. I later learned from the national travel center that this arbitrary deadline was incorrect. Needless to say, we were an African American family, which I guess explains why a simple transaction turned out this way, with this woman creating obstacles and attempting to provoke a problem with a family simply trying to complete paperwork ...I would go to another location if you are expediting your application, and want to avoid a high blood pressure situation.

Super helpful and friendly individuals. I know it may seem ironic but very grateful for the staff…read morethere.

Friendly & very helpful! Service was really good & made me feel welcomed. Now that I have had my…read moreown experience, I feel more comfortable going with ease.

Not the type of service you would expect from a goverment office. I came in at 4:28pm to file 3…read moreevictions and they close at 4:30. I asked if it was too late, they said you're 2 minutes early. I received the best customer service you would ever imagine at a court house. They were so friendly, polite and very professional. This was my first time to file in this court house, they took the time to explain everything in detail. They were a pleasure!

Great city to live in with a wonderful city hall and courts building. Friendly staff. Clean…read morefacilities. And they set up got voting polls.....and have friendly volunteers operating the polls. Fantastic location that's easy to access from 26. Just tun onto City Point and hit the first turn off the roundabout.

It was frustrating having to first find this new improved court building. But when I was in the…read moreright area it beautifully stands out. North Richland Hills is finally putting those tax payers dollars to use. Could be one of the reasons why a motorcycle cop needed to make his quota and politely gave me a ticket for going 11 miles over the limit . Maybe their needing extra funds to keep the lights on. Guess giving a warning for good driving record and looking cute doesn't cut it these days . With a skeleton crew of workers inside and 1 clerk at the window to assist. So sad how NRHMC is still only doing court (at least for tickets) via Zoom. What a waste of not using this new building during the ease of Covid.

Who turned right while the light was red? I did. Who missed…read morethe signs that clearly said "No right on red", I did. Who had to sign up to defer her ticket, so it wouldn't land on her driving record? Yup, you guessed it. Setting this up was a quick process, one that didn't come with stress or hassle. The clerk was friendly and well-versed when it came to what she was doing, which was appreciated.

Difficult to find given the streets closed due to construction…read more Lines to get through security worse than the airport. Then more lines. I left. Not very user friendly nor friendly in general.