the one in Germantown is the best community radiology! great staff, caring, and had minimal wait…read moretime. i had the best experience here!

I really wish I could leave 0 stars. I haven't even gotten an appointment yet..... when I call it…read moregoes to a call center that is not in the US. Do yourself a favor and go to a radiology center where you can speak with someone in this country who can answer and actually schedule an appointment for you. I spent an hour on the phone so far my account wont come up, I can't get any help... its bad.

I've done my rutine mammogram here. imaging reception is…read moreunfriendly and not collaborative. My mamo result came incomplete since imaging technician hasn't done her work properly it ended up I spend more time and come back for another exposure with waves and it was absolute inconvenient.

Checking in with Cici was quick and easy. She was very friendly and had a big smile on her face…read moreeven though it was very late in the day. Pam, the tech, was caring, gentle and very knowledgeable. Going in for a mammogram is not a fun experience but when I have to do it again I will certainly go back to this facility. Keep up the great job! Thank you

Had a 12:30 appointment at this facility, when I got there, they tell me that their scheduling…read morepeople made a mistake and scheduled me for the Greenbelt location. ( I guess spelling or 20/20 Vision isn't a major requirement for their schedulers). Never had that happen before for ANY medical appointment. I have to go back at 3:00 pm, let's see how that goes.

I use the Radiology Clinic in Germantown AND Rockville. The front desk employees are always helpful…read moreand courteous. The technicians explain everything and offer quality care. This week I have been to the Germantown office several times. I was greeted with a smile each time. They worked hard to fit me in one day. My doctors always recommend I go there for my scans.

From the owner: You do not need to go far for high-quality imaging services. Here at The Radiology Clinic, we know…read morethat getting an MRI, PET/CT scan, Ultrasounds, X-ray or Breast Imaging can be a daunting prospect. That is why we make it as easy and convenient as possible for you to get the care you need. Whether you have a new diagnosis or are looking to follow up on your health, our highly skilled team will make your visit goes smooth from start to finish. Give us a call at 301-217-0500 to get more information about or services or to schedule an appointment.

Particularly rude front desk staff. They act like they are doing you a favor by being the patient…read more Demand that your doctor send you elsewhere which is what I did today. You can tell when a facility has deals/arrangements with doctors and get all the local referrals. They act like they own the market and quality of care and customer service goes down.

I had the worst experience calling this place. The front desk person I spoke to is very rude and…read moreunprofessional. I would not recommend for anyone to use this place.

I was referred to CardioCare, and it was one of the best decisions I've made for my health. I want…read moreto sincerely acknowledge the exceptional professional and personal care I received from Dr. Lee--you truly are amazing--as well as Emily, whose gentle spirit brought comfort, and Sarah, whose patience never went unnoticed during every appointment. I am deeply grateful for your dedication, compassion, and unwavering commitment to improving my quality of life. Dr. Lee even ensured I was well cared for during my stay at Suburban Hospital in Silver Spring, where I was also supported by PA Sarah. I was later fortunate to meet Dr. Bartra at CardioCare DC, and thanks to all of you, life feels better again.

From the owner: Cardiocare delivers the full range of cardiac care - from preventing the development of…read morecardiovascular disease to performing highly technical cardiac interventions. Such comprehensive care requires timely appointments with our cardiologists and often also requires cardiac imaging studies, stress tests, lab work, and other diagnostic tools. We are able to offer the full range of these services in our office and at local hospitals.

Halley at Adventist Health Care Imaging at the Blackwell Road location ROCKS!!!!! Mammograms are…read morenot the most pleasant procedure, but Halley makes it as easy, and quick as painless as possible!!!!!! I have been going to her for years and I highly recommend her and this imaging center!!!!!! Thank you Halley!!!!!

I am not sure it is a good thing, when the people working at Adventist Healthcare imaging recognize…read moreyou, but they were so nice and gave me a warm welcome. I needed an X-ray on my hip. It was packed in the waiting area. They have a nice large waiting area that can accommodate a large number of patients. Checking in was smooth and quick. They are very efficient at this location. A few minutes later my name was called. There were two people assigned to my X-ray. One person was training the new person. I was given shorts to put on for the X-ray. Unfortunately, there was a long pause, and I was left waiting for someone to return to get me. I started looking around and found my radiology assistants. Things went pretty smoothly from there. But, I noticed the one experienced staffer really had to do most of the work. He was really good ! Thank you for taking over. I was done in a few minutes and out the door. Results were sent quickly to my doctor. I am very pleased with Adventist Healthcare Imaging. They are really nice, efficient, and pleasant to work with.

My doctor ordered a CT Scan and I was referred to Adventist Healthcare Imaging. Booking an…read moreappointment was easy. The person scheduling appointments was really nice and gave me instructions to do prior to arriving. About 3-4 days before my appointment a tech called me and said they needed some bloodwork. I called my doctor and the tests were faxed over. I was pleasantly surprised he called me back to tell me, that they received the necessary information. On the day of my appointment, I went in and had to drink this liquid, that helps with the CT Scan. I did that and 45 minutes later I was taken back for the scan. My radiologist was the nicest. She talked me through the whole process. She explained everything and was so kind. They had the results to my doctor, the same day. She even gave me instructions for after the test. From the person scheduling my appointment, to the tech, to the awesome radiologist, I would give them A+! I wouldn't hesitate to go back to this facility. They were excellent!

Have used this facility 3 times. No issues first two times but something has changed. Have gave me…read morean appointment for 7:45 am. But when I showed up it was supposed to be 7:45 pm. Rescheduled me for 3pm. Caused me to miss my doctor appointment for same day. Then once MRI is complete I was told they would bring me the disk to wait in the office. After 20 minutes, I asked where the disc was since the specialist who did my MRI left and was told they miscommunicated and please wait. They would bring me one in a few minutes.

The scheduling experience left much to be desired and brought me pause because if this is the first…read moreimpression, I'm not sure about how the appointment itself would be. I originally called this practice because I had heard they offered a more comfortable open bore MRI experience, but when I asked the scheduler about it she told me that only closed was offered. I told her that the website mentioned it, she then responded that told me she wasn't aware of that. Hmm. Odd. Maybe I need to speak with someone else then? But for now let me just get on the books, I thought. Well, that's when the frustration continued because I found myself repeating basic information over and over and over again. I got to the point where I would intentionally add more pauses when repeating the information, the scheduler would repeat back the information to me...but then moments later would ask me to repeat the same information again. Is this how everyone at the clinic will be? Not listening the first or second time, therefore requiring me, the patient, to constantly repeat myself when it comes to an already uncomfortable experience? It didn't inspire confidence in me, that's for sure. They also talked very low, like they were shy -- I had to ask them to speak louder several times, then they would barely increase the volume. Think just a hair above whisper-soft instead of average tone. The low end of the volume dial on an old radio instead of right in the middle. Now that I'm reading the other reviews here about how their appointments went...I feel like I might have been better off just sticking with the Radiology clinic I normally go to instead of trying a different one. I'd recommend that the clinic train its support staff and coach them on professionalism, as they are often the first-line impression and can sometimes make or break an experience for the patient. Have them speak confidently and in a steady tone (not above a whisper). Teach them active listening skills, ensure that they have decent reasoning skills (the scheduler got my address confused for the doctor's address -- although the MRI order clearly noted which was which). Furthermore, have them versed on what is offered and what isn't. I had to explain to the scheduler what I meant with "wide-open bore MRI" although that's exactly how it was described on the website. Shouldn't they be familiar with that and able to talk to it when a patient asks about it? I'll more than likely go back to my old clinic, at least I know what to expect with them and they've been pretty consistent with their service over the years.

For the other office on the 3rd floor the Mammogram Imaging, the receptionist is unfriendly and…read moreconducts herself unprofessionally. Melody, who does the imaging is professional.