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Washington Federal

5.0 (1 review)
Open • 9:00 am - 5:00 pm

Services - Washington Federal

Personal banking

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5 years ago

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First Community Credit Union

First Community Credit Union

(4 reviews)

Add joyfulness to your customer service. Make a client feel valued and thankful they chose first…read morecommunity credit union. Add a little friendliness maybe a smile or a nice hello. Instead it feels doom and gloom and like you're walking into a funeral home. Kindness can go along way and the world needs it more now than ever especially those with financial stress. Thank you! Let's be the change we wish to see in the world.

This credit union is now "First Community Credit Union."…read more I banked with them before they were purchased by First Community Credit Union and they were great when they were SOFCU. A website used my stored debit card info to make unauthorized transactions for $250 several months after I last used the web site. The merchant went out of businesses and is impossible to contact. First Community Credit Union sided with them because, in their words "You did business with the merchant in the past, so it's not fraud if they use your debit card in the future, with or without your consent." This was not a recurring subscription or anything of that nature. It was pay for a product one time, end of transaction. I provided overwhelming evidence that this company committed fraud against me and pages of other victims and all they could say was "sorry." They would not let me speak to their fraud department or any higher ups. I promptly closed my account and visited the Bank of America on 6th street and asked if I could speak directly with their fraud department. They gave me the phone number to their fraud team with no questions asked. So, I signed up with them and have been happy so far. Avoid this credit union like the plague.

Washington Federal - banks - Updated May 2026

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