This place is horrible. It's basically just a laundromat that does your clothes for you and charges…read morean exorbitant amount to do so -- which could be valuable if they had good service, but they don't. The only thing they've done right is manage to get listed on the university web site, which means they've got a bumper crop of students who don't know where else to go. Beyond that? Lousy service, rudeness, and condescension...
Just one example: the last time we brought our stuff there, they were closed for a week afterwards. No sigh, no phone number -- no effort at all to let customers know what had happened. When they finally opened, we were out of town -- so when we showed up on the third day of the week instead of bright and early on their first day open, we got a lecture about how lucky we were that they didn't throw our stuff away. We're not the only ones who've had bad experiences here.
There is a place over near Markt called VOF Huysmans that is pricier but infinitely more reliable and friendly