Edited to remove a star given the business owner's dismissive and inaccurate reply. There was no…read moresnowstorm during this time frame, this is a complaint for service completed at the end of Feb - the time gap between service and review (as explained) is because we are not residents and didn't know there was a problem. We trusted the job was done and didn't know it wasn't until a neighbor alerted us the lawn was dead at the end of March. We then reached out to Harrison to try to rectify. Instead of taking accountability - he replied similarly - deflection, excuses and blame to the customer. An unfortunate and unprofessional response. We called Harrison to service a sprinkler system of an older relative who had just moved into a care facility leaving the home unoccupied. The ask was to service the system and turn on the sprinkler schedule for the season. Harrison serviced the system but failed to set it to run. We are managing this from afar so this was a critical and unfortunate oversight - and has resulted in the sprinklers never actually running (and the lawn being in terrible condition). When we reached back out to try to understand the issue, Harrison deflected responsibility, said of course he didn't turn the system on because the service call was on Feb 21 and he had concerns about cold so he left it off. (FWIW temps were not below freezing at the time of service nor any time after.) His solution was to suggest we get a neighbor to help out to get the system running. It is frustrating to pay $125 for a service call where one of the two asks was not addressed - we don't recommend nor will we be using him again.

Harrison came out to my house knocked it out inside a half hour did a great job so glad I called…read morethem!

How wonderful to write this review. I highly recommend the services of this company. The company…read more30A landscaping that did the install has still not returned my phone call regarding a repair. John Blackburn returned my call, set up an appointment, arrived on time, assessed my sprinkler issues, found a leak and dug around until he located it. He replaced sprinkler heads (my system is only a year and a half old, added two more to my system, adjusted what needed adjustments, did 2 hours of work in one hour and charged a fair price. I'm so happy with his efficient work that I'm recommending him to everyone. Oh, and he's a nice guy.

From the owner: Hello, thank you for taking the time to be here. My name is John. I've been in the Irrigation field…read morefor 27 years. I am a local small business which allows me to keep my cost down so I can pass on fair prices to my Customers. I'm a Navy man so I understand the value of hard work. I'm old school, I believe in fewer customers equals better service. That means, I'll always call you back, I'll be on time and I'll give you my time to listen to your needs. Unlike bigger companies, I won't rush just to get to the next job and you won't have to worry about different workers showing up, I will personally be the only one taking care of you. I am a guy who truly loves what I do and it shows in my work.

The problem with this landscaper is they come here they literally cut nothing and they blow for…read morehours then I planted new plants and they completely destroyed them they have. No equity in having any part to do with the landscaping business. My property has looked like a c*** ever since they came and started. I don't know what to do but it's through my HOA and if you have an HOA9 out of 10 they're probably getting. A kickback of some sort to be here I don't understand. Nobody speaks English and to try to find somebody to speak to is impossible. They refuse to help you in any way

From the owner: Compass Landscape and Irrigation is focused on providing high-quality service and customer…read moresatisfaction - we will do everything we can to meet your expectations. Our goal is to add the wow factor into your property.

Contacted company regarding sprinkler system problem. The person advised would come by next day…read morebefore noon. Never showed up.

Work is alright but charges dearly for his services $250 to change out check valve on irrigation…read morepump took about 20 minutes.

Wonderful attention to detail and great service. Justin very knowledgeable about all types of…read moreplants and about ground watering systems.

My new go-to landscape company. These guys are the best. Quick and reasonably priced. Justin is…read morevery knowledgeable about plants and was great with helping to pick the right trees for my yard.