I was extremely disappointed with my experience here, and unfortunately I would not recommend this studio based on my experience.
Last year, I responded to a Facebook advertisement offering a free photoshoot for you and your dog, along with a $150 art credit. The photoshoot itself was advertised as being worth around $300, so I was excited to have the opportunity to get professional photos of my dog. What I did not realize was that the "$150 art credit" was essentially meaningless given the actual pricing of the products offered.
Before we were even allowed inside, the photographer, Jessica, insisted that my dog go to the bathroom first. I had already explained that she had literally just gone before we left our house, but we were still not allowed to come inside until she did so. Once the photoshoot began, my dog was clearly very uncomfortable and frightened by the camera. Despite this, Jessica continued insisting that we try different poses. Eventually, I had to put my foot down and say that we were not taking any more pictures because my dog was clearly stressed.
I was also surprised by the lack of guidance during the session. Since this is supposedly a studio specializing in pet photography, I expected the photographer to have some tips or techniques for getting a nervous dog to look at the camera or pose. Instead, I felt like I was doing most of the work trying to manage my dog while she was uncomfortable.
After the photoshoot, we were told to leave and go to Starbucks to get a pup cup while Jessica prepared the slideshow. We came back, watched the slideshow of the handful of photos that had been taken, and were then presented with a booklet showing the prices.
This was where I was completely blindsided.
There was absolutely no upfront disclosure of the actual pricing before or during the photoshoot. I ultimately paid approximately $750 for five digital images-- five pictures that were simply delivered digitally to my phone. These were not elaborate portraits or unique artistic compositions that I felt justified the price. With the session itself, I ended up spending about $900 total for five digital photos on a plain black background that my 3 year old cousin could've taken. Jessica also suggests you wear black clothes - thankfully I did not listen. Black clothes on black background just means doing the absolute bare minimum editing. Jessica also does not personally even do the editing.
The $150 art credit felt extremely misleading because there was nothing remotely close to that price that she offered. If I had been told beforehand that I could potentially be spending hundreds of dollars for only a handful of digital images, I never would have agreed to the session. You also can't just purchase 1 or 2 pictures digitally - no less than 5, and more than that was hundreds more.
What makes this experience especially upsetting to me is that I was 23 at the time and had just started my very first job out of school and recently moved to the Triangle from Alabama. This was one of the first things I chose to spend my first paycheck on because I was excited to have beautiful professional photos of my dog. Instead, I left feeling like I had been pressured into spending an enormous amount of money without ever being given a clear understanding of what the products would cost.
Unfortunately, I felt blindsided and taken advantage of, and I would not choose to have this experience again. Do not be fooled by this place. read more