Hidden jewel. Charming, Very clean and nice place. Highly recommended. While traveling the blue…read moreridge parkway, it was time for rest and we stumbled across this place.

Good place to stay but hidden from the main part of town. Appears recently renovated and is neat,…read moreclean and a bit rustic. Note that check in is in the house next door. Shops within walking distance as is an average Italian restaurant.

charged extra for nursing care and did not provide it. Stated my Mother was eased to the floor…read morewhich was obviously not true. she had a cut on left leg and major skin tear on right leg which still has not healed. Short staffed with some staff (perCNA) working as CNA, housekeeper's , and kitchen help. Raryhas a nurse on night shift

Elderly Care the way it should be…read more My 95 year old aunt stayed here very briefly after a lengthy hospital stay. Unfortunately she passed away but came to enjoy the staff and facility during her few weeks there. From a family perspective, they are great to work with, very understanding and flexible. Can't say enough about the care she received. They were attentive, patient, and compassionate. There's a special place in Heaven for the people in this industry and I'm thankful we found them at Country View.

The front-end workers like the nurses and NAs are really good and most love what they do. But the…read moreAdministration on the other hand is rude and cold, awful to deal with during the time your loved ones are in a SR home. Don't expect Administration/Management to assist other than the bare minimum, and definitely don't expect any compassion or guidance during this time of need. I was graced to receive their help at the beginning but left in the cold after that with nothing but excuses. The Director Wendy is the rudest person and should not have that position. She has no compassion for those who are going through these difficult decisions with your loved one. Try to find another place if at all possible because you will have to deal with Wendy at some point.

From the owner: Founded in 1990, The Brian Center is a 86-bed facility located in Low Moor, VA, in close proximity…read moreto all local hospitals. Through the years, The Brian Center has continued to grow and evolve to meet community needs, and today offers a full continuum of care, from temporary respite stays, to short-term rehabilitation, to long-term skilled nursing care, as well as a broad array of specialty programs and services. Moreover, our convenient location provides immediate access to hospital specialists in virtually every area of medicine, as well as emergency care, should it be required.

My mother was released from rehab. When we asked to meet with her team of medical providers to…read morereview the validity and reliability of the decision, our request was refused. Instead a team of managers cerimoniously and callously dismissed our concerns. She died soon after her release.

My grandmother was sent to the new Richfield Retirement in Roanoke, VA. She was placed in there due…read moreto a fall which broke her femur and hip. She was put into the rehab unit. The first day there the "CNA" on duty was not even aware she had any broken bones, which in turn caused her more pain because they didnt know she was hurt. These people should have reviewed her chart before stepping foot in her room. The nurses rarely came in and had to be told by us what she needed. They left oozing bandages on her for days! We were lied to over and over again! We made the decision she would be better off at home, where my mom could actually give her the care she needed. Upon arrival this morning my mother found my grandmother covered in feces and urine. They had brought her a breakfast tray so obviously they saw the condition she was in. I recommend if you or someone you love is in need of proper care, steer clear of this place!

I can't say enough about Companion Home Care. Michelle Belton allowed me to keep my dad at home…read morewith a MOMENTS notice during COVID. The nationally advertised company I was using couldn't meet basic requests for months and I knew would never meet the challenge when I was faced with what turned into day and overnight care. Companion Home Care is a local company and Michelle has gone above and beyond for my dad and family over and over again. Every bump in the road I faced was met with Michelle's help. I am so thankful to her for giving me the gift of keeping my dad with me the last six months of his life. I learned so much from the providers that made things I was struggling with easier. He had the same people daily for months. Caring for a parent with dementia and health needs was more challenging than I could have imagined. My 93 year old dad was 6'5" tall, had mobility problems, advanced dementia, was legally blind, and had many health issues. Because of Michelle's dedication, my dad was able to stay with us and received wonderful care before and during hospice. My dad loved the people caring for him. They were sweet, kind, thoughtful, and did their job well. I never worried about his care. He was happy and the providers were well trained and knew how to take care of him. Everyone arrived as scheduled without exception and I was able to meet the work challenges I was facing during COVID. They made such a stressful year so much better. Some how, Michelle met the challenges I faced each and every time, even with the problems COVID added. They were all there for my dad until the very end. I will be forever grateful to them all.

Companion Home Care was the best of the 4-5 home care agencies in Roanoke that we tried for my…read moregrandmother. Other home care companies sent different caregivers from week to week and there was never any stability for her. Companion Home Care was a God send as they sent the same caregiver each day, who my grandmother happened to LOVE, and even when she was not available they had a quick replacement that was fantastic. Huge thanks to Michelle and Companion Home Care.