Condescending group of people with fake smiles and placating manner of speaking. Terrible.They actually put my personal pictures (over 50) of my family on the website flashing constantly for anyone in the public to see without my permission for a year after my mother died, and without my knowledge. Prior to the funeral when I mentioned that I was uncomfortable leaving personal pictures with strangers for the television display, I was PROMISED that when I gave them the pictures on a flash drive that they would not keep a record of them after the funeral (where they were displayed for friends and family of my mother on a television screen). Instead, not only did they keep a copy of my photos, they posted them without the family's consent!!! When I called, furious about the violation of privacy for ONE YEAR without my knowledge, I was met with a passive, placating, and pedantic response as if I had told them that I was irritated about a lost dollar store pen. Next, before any apology, I was told that they had to speak to my father about MY pictures prior to removing them. I heard the word SORRY after I yelled that they chose to display my pictures without any permission and against my wishes. This seems beyond neglectful and probably illegal. Imagine all of your personal family pictures, posted on line for anyone to see, and you never posted them. With no remorse. DO NOT use this company. No empathy AT ALL. No kindness. Flat and cold.
Sent from my iPad read more