I bought a cooker from them in which the oven was faulty right from the start. They refused to have anything to do with it and completely ignored my references to the Sale of Goods Act. I rejected the goods under the Act and took them to the small claims court. I won my claim and most of my court costs but it was a horrible experience which they made as difficult for me as possible every step of the way. I had a young baby at the time and I regret ever having set foot in this shop. I also discovered after the court hearing that the installation they had arranged was dangerous and did not confirm to 'Gas Safe' standards. I have photographic evidence of this and the court judgement against them is a matter of public record. Avoid, avoid, avoid. read more