Beautiful scenery and very friendly staff. Still, I am giving only two stars because we were told it was a nice leisurely ride from Lake Hawea to Lake Wanaka. We are four from 50s to 60s in relatively good shape but this ride was much more strenuous and difficult than we were told to believe / sold to believe. Part of the journey (first half) was pretty enjoyable but the second 15 km was very difficult, better for an experienced mountain bike rider than we four. I think the staff should have surmised that and suggested a different course or even suggested it would be best to select an alternate activity for the day. As it was, we struggled to get back by the 6 pm return time which seemed no problem at the 1 pm start time. One of us even called for a pickup after about 20 of the 30 km and that was a difficult negotiation but the company did come out and take her back. All in all, quite a memorable day but one that could have been better if we weeks properly prepared from the start by the company. I should have thought the company would have offered something like a refund or even a partial refund but that didn't happen. Perhaps even a text message to inquire about one of us injured in the to ride. read more