Recently purchased a microwave oven and induction range from Brian T. He was very knowledgeable,…read morepatient, and personable throughout, never once trying to upsell, and taking a lot of time to explore the options that would be the best fit for my situation. The prices were the same as elsewhere in Wichita, but the charges for delivery, installation, and required accessories (such as the range cord) were significantly less. I have previously purchased appliances from Best Buy, Lytton's, and Lowe's, and my experience working with Brian at Metro was easily the best out of all of them. I will be going to Metro first (and asking for Brian) for future appliance purchases.

We were told that we would get a rebate on the very expensive appliances that we bought from them…read more The process was done according to the instructions we were given at the time of purchase. We were denied and the manager was no help. He actually made me jump through more hoops and we were still denied. Great way to treat someone who has purchased 6 appliances from them. We won't ever shop there again!

Outstanding service from the manager, Tamara Brown, and thanks to Drew for quick and prompt…read moredelivery and exchange of a Weber grille. Great customer service!

The Saga continues with Home depot - DEFECTIVE PRODUCT: I…read moreposted a review on Jan 12, 2026 about the poor delivery experience... Now its even crazier... They finally delivered our dishwasher on 1/12, we got it installed on 1/13. We decided we probably should try to use the dishwasher so on 1/22 we attempted to use it for the first time and we kept getting E4/F8 error messages so.. Home Depot told us to call the Whirlpool warranty line to get a service tech to take a look. The service tech came out on 1/28th and what he found was crazy. The actual dishwasher was defective and there was a rusted/burnt hole in the bottom of the tub which we wouldn't haven't seen underneath some bolts in the dishwasher. So we went back to Home Depot because we BOUGHT what we thought was a brand new dishwasher and they don't want to replace it. We PAID for a brand new one and do not want a REFURBISHED dishwasher when we haven't even had it but a couple of weeks and haven't been able to run 1 cycle. look at the pictures and tell me if a brand new dishwasher should look like this. The customer should ALWAYS be right and they should have done the right thing by ordering a new one. We have spent 5k-6k in the last several months and this is how you treat your customers.. by giving them the run around?? The tech's words: Found unit leaking from Tub of unit. Appears heater bracket where they welded it is leaking through the bottom. Which is what the 2 pictures shows. Unacceptable! They should have replaced (not try to fix) this immediately. If i wanted a refurbished dishwasher I would have bought it from a store that sells refurbished goods. If losing a customer is worth not just replacing the dang dishwasher it's just terrible! I will see how this works out or i will see what my attorney says. It doesnt even look like it is a new dishwasher by looking at the bottom!!!!

Not dependable , High quality wood but over priced ordered a certain size range and there were…read morenumerous logs that were too long to fit in our fireplace

Very professional, courteous, and super easy to work with!…read more We ordered a load of mixed hardwoods to be delivered to our house in Wichita. The guys showed up, unloaded their wheelbarrows and went to work. Less than 20 mins later it was unloaded and stacked in our wood rack. Well done!

I need something called an escutcheon plate. It's a doodad for covering up extra holes when you…read morechange the faucet on your sink. Unfortunately, they didn't have one here that would work for me. Though that's not their fault - even the big box store I checked later didn't have one in stock either. The store is tidy, it is organized and the gent who asked me if I needed any help was polite. I'd definitely return when more stuff for my project. [Review 745 of 2026 - 94 in Kansas - 25926 overall]

Today I bought an insinkerator evolution 3/4 hp garbage disposal from this store. Was kind of an…read moreimpulse buy. What sold me was that it was supposed to be quiet. I went home and installed it and found it to be extremely loud. Even louder than my current broken disposal with a spoon jammed in it. I decided to return it. The worker at the desk and the manager were immediately suspicious even though I provided a video of how loud the machine was. They tried to tell me that I'd have to contact the manufacturer even though I had bought it that day. They then tried to imply I was stealing some of the little parts that came with it because it was not packed in tightly like it was when I bought it. I tried to tell them that the provided instructions had a list of all included parts and they were all in the box. They did not listen because I was clearly trying to get away with something in their eyes. They treated me like a criminal because I was trying to return a defective or possibly just an unsatisfactory product. They did ultimately return my money, and they made it very clear to me that they were unhappy doing so. I will never be shopping here again. I suggest you shop elsewhere too.

Horrible. They lost my screen door! I bright in 2 doors for screen replacement but can only locate…read more1. Mgr told me they would give me a free screen but when I asked about my missing door his response was we have no proof you had 2 to start with. What??? Are you kidding me

I bought a weed eater last week at another Ace across town. I read the instructions but was still…read morehaving trouble getting it to start and to adjust the length. I was on the way to see a friend, so I stopped @ Westlake ACE hardware in Andover to see if someone could assist me. Amanda Ayer, General Manager, was at the front of the store. I told her I had bought the weed eater at another ACE, but was hoping someone there could assist me as the one I bought it from an ACE store on the west side of town and I live east. The store was not busy at the time. Amanda took my instruction manual and the weed eater on the floor and read the instructions. She got it started and went over step by step how to do it and even shortened the length for me. She went above and beyond for me and I really appreciate it. Thanks Amanda!

Called, and called, and called.....and called, no answer in the middle of the day on a Thursday…read more This went on for over 2 hours. Finally decided that TSC wanted my money more than Atwoods did. Will never go back.

I went to Atwood North in Park City/Wichita on 6-24 and made a purchase amounting to just under…read more$3500. On Friday 6-25 I returned with a trailer to pick up my new ZTR only to find the manager not in until 11:30am, and no one else knowing where the keys to the ignition were. It's now Sunday and the manager has yet to contact me to even apologize. I had to go to a local Huskavarna dealer for keys. I will not returning to this location again.