i was very happy using ultra-modern pool and patio their staff is very kind friendly, and the…read moreservice techs are all very knowledgeable and have saved me a lot of money I have nothing bad to say about them I am very pleased with them

Not impressed with their "after the sale" customer service. Bought a new Hotsprings Spa in March…read moreand the front panel was damaged in shipping so they did a warranty and order a new one. A few weeks later they called to say it was in and I could come pick it up. I've been to the East store 3 times over several weeks time and every time they say it's at the West store, I live East side and got my tub there and told them I didn't want to drive across town to get it. Each time they said they would transfer it to the East store. Last time in I told them they can just deliver it sine they can'tseem to get their act together. It's.been almost another week now and still haven't heard anything. I'm sure I'll have to contact them again. Very poor customer service...its like once they sold me the tub it's a very low priority to take care of it. I wouldn't buy another one there.

Shout out to Metro Appliances & More in Wichita. We had a couple glitches, but they went above and…read morebeyond to make it right. We have purchased from them in the past and will continue to do so.

I am very pleased with the overall experience with Metro Appliance. I needed a new refrigerator…read moreand Pablo did a great job helping me. Also, they hauled off the old one. I would definitely recommend them!

Outstanding service from the manager, Tamara Brown, and thanks to Drew for quick and prompt…read moredelivery and exchange of a Weber grille. Great customer service!

The Saga continues with Home depot - DEFECTIVE PRODUCT: I…read moreposted a review on Jan 12, 2026 about the poor delivery experience... Now its even crazier... They finally delivered our dishwasher on 1/12, we got it installed on 1/13. We decided we probably should try to use the dishwasher so on 1/22 we attempted to use it for the first time and we kept getting E4/F8 error messages so.. Home Depot told us to call the Whirlpool warranty line to get a service tech to take a look. The service tech came out on 1/28th and what he found was crazy. The actual dishwasher was defective and there was a rusted/burnt hole in the bottom of the tub which we wouldn't haven't seen underneath some bolts in the dishwasher. So we went back to Home Depot because we BOUGHT what we thought was a brand new dishwasher and they don't want to replace it. We PAID for a brand new one and do not want a REFURBISHED dishwasher when we haven't even had it but a couple of weeks and haven't been able to run 1 cycle. look at the pictures and tell me if a brand new dishwasher should look like this. The customer should ALWAYS be right and they should have done the right thing by ordering a new one. We have spent 5k-6k in the last several months and this is how you treat your customers.. by giving them the run around?? The tech's words: Found unit leaking from Tub of unit. Appears heater bracket where they welded it is leaking through the bottom. Which is what the 2 pictures shows. Unacceptable! They should have replaced (not try to fix) this immediately. If i wanted a refurbished dishwasher I would have bought it from a store that sells refurbished goods. If losing a customer is worth not just replacing the dang dishwasher it's just terrible! I will see how this works out or i will see what my attorney says. It doesnt even look like it is a new dishwasher by looking at the bottom!!!!

Not dependable , High quality wood but over priced ordered a certain size range and there were…read morenumerous logs that were too long to fit in our fireplace

Very professional, courteous, and super easy to work with!…read more We ordered a load of mixed hardwoods to be delivered to our house in Wichita. The guys showed up, unloaded their wheelbarrows and went to work. Less than 20 mins later it was unloaded and stacked in our wood rack. Well done!

I need something called an escutcheon plate. It's a doodad for covering up extra holes when you…read morechange the faucet on your sink. Unfortunately, they didn't have one here that would work for me. Though that's not their fault - even the big box store I checked later didn't have one in stock either. The store is tidy, it is organized and the gent who asked me if I needed any help was polite. I'd definitely return when more stuff for my project. [Review 745 of 2026 - 94 in Kansas - 25926 overall]

Today I bought an insinkerator evolution 3/4 hp garbage disposal from this store. Was kind of an…read moreimpulse buy. What sold me was that it was supposed to be quiet. I went home and installed it and found it to be extremely loud. Even louder than my current broken disposal with a spoon jammed in it. I decided to return it. The worker at the desk and the manager were immediately suspicious even though I provided a video of how loud the machine was. They tried to tell me that I'd have to contact the manufacturer even though I had bought it that day. They then tried to imply I was stealing some of the little parts that came with it because it was not packed in tightly like it was when I bought it. I tried to tell them that the provided instructions had a list of all included parts and they were all in the box. They did not listen because I was clearly trying to get away with something in their eyes. They treated me like a criminal because I was trying to return a defective or possibly just an unsatisfactory product. They did ultimately return my money, and they made it very clear to me that they were unhappy doing so. I will never be shopping here again. I suggest you shop elsewhere too.

Horrible. They lost my screen door! I bright in 2 doors for screen replacement but can only locate…read more1. Mgr told me they would give me a free screen but when I asked about my missing door his response was we have no proof you had 2 to start with. What??? Are you kidding me

I bought a weed eater last week at another Ace across town. I read the instructions but was still…read morehaving trouble getting it to start and to adjust the length. I was on the way to see a friend, so I stopped @ Westlake ACE hardware in Andover to see if someone could assist me. Amanda Ayer, General Manager, was at the front of the store. I told her I had bought the weed eater at another ACE, but was hoping someone there could assist me as the one I bought it from an ACE store on the west side of town and I live east. The store was not busy at the time. Amanda took my instruction manual and the weed eater on the floor and read the instructions. She got it started and went over step by step how to do it and even shortened the length for me. She went above and beyond for me and I really appreciate it. Thanks Amanda!

I have been here a few different times and I have always been able to find what I need and more.read more

Called, and called, and called.....and called, no answer in the middle of the day on a Thursday…read more This went on for over 2 hours. Finally decided that TSC wanted my money more than Atwoods did. Will never go back.

It took a month and a half to get our pool open after asking for a spot on the schedule well in…read moreadvance. Pool always has powder residue at the bottom of pool after cleaning. I have gotten end of May thru most of June invoices and they equal almost $2,000.00. His prices for chemicals and a filter are several times more then you could purchase the exact same items yourself. You get bills emailed and they say past due before you ever get them. I have even gotten a $30 late charge. I will never use them again and would highly recommend you find someone else.

From the owner: Honeyman Pool & Spa services all major brands. Call today to schedule your appointmentread more

Amazing store! The employees are friendly and helpful. The selection is ever changing so there is…read moresomething new every week. The prices are cheap for name brands. All in all it's a wonderful experience.

From the owner: At Ollie's, we sell "Good Stuff Cheap"! You'll find brand name merchandise at up to 70% off the…read morefancy store prices every day! We've got bargains on housewares, bedroom and bathroom, books, flooring, toys, electronics, furniture, air conditioners, clothing, health and beauty products, patio, pet supplies and so much more. You never know what you'll find at one of our "semi-lovely" stores unless you stop by and see for yourself!