Last Monday we drove our campervan in as the business was closing for the day. We had a puncture…read moreand a bad spare tyre on, and hundreds of miles still to go to get a ferry. Vergoelst Reifen were wonderful, one of the service engineers stayed late to replace the tyre with a good one, checked the other side tyre and added air. They proved a true diamond for complete strangers who they knew would never be returning for more work. Thanks.

Every spring and fall in Germany summer and winter tires get exchanged. So folks usually own both…read moresets. When I was young dad and I would do it in the driveway and store the spare set in the garage. Fast forward 40 years. Dad's in a wheelchair and we've got no garage. But no worries. We can just take our vehicle to Vergölst and they take care of everything including storage. And if you don't want to bother with taking your car to the TÜV, they'll do it for you too!

From the owner: Qualität und Kompetenz im Audi Zentrum Frankfurt…read more Als Audi Partner bieten wir Ihnen eine attraktive Auswahl an Neuwagen und jungen Gebrauchten. In unserem Audi Zentrum können Sie eine erstklassige und fachlich fundierte Beratung zu allen Fragen rund um die Marke Audi erwarten. Überzeugen Sie sich ebenfalls von unseren zuverlässigen Serviceleistungen und dem hohen Qualitätsanspruch unserer Werkstattprofis. Wir freuen uns über Ihren Besuch in unserem Hause ‒ vorbeischauen lohnt sich.

From the owner: Ihr Autoglas Partner rund um die Uhr! Haben Sie ein…read moreSteinschlag? Hat sich der Riss auf der Scheibe sich verbreitet? Keine Sorge, unsere Spezialisten Vorort sind für Sie da! Rufen Sie uns an oder kommen Sie einfach vorbei und lassen Sie sich professionell beraten. Nicht nur in Autoglas sind wir spezialisiert sondern auch alles ums Rad. Soll es um Reifen oder auch Felgen Beschaffung, Reifenwechsel, Montage oder auch Reparatur, der ganze Service bieten wir für Sie an. Alle Marken sind bei uns erhältlich. Unser Notdienst ist für Sie 24h erreichbar unter die: 0176/45773464. Erklären Sie uns Ihr anliegen und wir werden für Sie eine Lösung finden.

Bought a car from the dealership and first week had a couple major issues with the vehicle. The…read morefirst issue they resolved In a reasonable amount of time. Got the vehicle back. Had it for another week or so and the transmission decided to go out. No big deal. Gave it back to service center for them to fix because it's part of the 1 year warranty. After about a month with no update about how long it's going to take I decided to get involved in trying to see how long it's going to take. They said they had ordered the wrong parts and that they had no idea when the new parts would be ordered/arrived. Chased them around for another few weeks trying to get answers then they finally said they ordered the transmission but had no idea when it would arrive. Another couple weeks goes by they finally get the part then tell me they don't know when it will get fixed because they weren't going to fix it in there shop due to being busy. Mind you I've been waiting 2 months at this point. Another week or so goes by and they just keep stringing me along not knowing how long it's going to take yada yada yada. They finally tell me it's at a different shop and the maintenance has started. More issues with the vehicle and doing quality insurance drives. Finally after 2.5 months. I get the call that it's done. I go in to pick it up. A nice lady is helping me and then Edward Armstrong walks in. He's being very aggressive with me for no reason telling me that if anything else happens with the vehicle to take it elsewhere. That's not the deal. I have a 1 year warranty with them to fix it is what I said. He decides he wants to square up acting like he wants to get physical and aggressive trying to tell me how to be a mechanic. That's not my job. The individual finally walks away. The nice lady at the counter had no words. By far the worst customers service I've ever had. The worst I've ever been treated at a place of business. I go back in to give them the courtesy vehicle keys and ask for this individuals name. He comes flying in acting aggressive again like what did he do wrong. I tell him. Tell him it's the worst customer service I've ever had. He continues to be disrespectful and smug about it and walks away. Absolutely flabbergasted that this took place.I would not recommend using this company for a used car.

I had called a few shops and needed to get a full set of tires on my car and quick. The tires are…read morelarger SUV tires and I wanted something quick and convenient to the Air Base and on the West side. Of all the shops I called, they were the nicest, most accommodating and the price was nice. I had replaced the same size tires and a similar brand (not Chinese tires) three years ago and paid much more per tire. They had it done in under two hours and the car rides amazing. The guys also knocked out a 35 point inspection to give me a little peace of mind that my aging SUV is still rocking solid!

Excellent businesses. They speak English, and have fixed both my truck and motorcycle. They accept…read moreVAT forms; their prices are very reasonable; they don't force you to order replacement parts from them, and they won't turn a wrench without your permission. This is my go-to garage here in Germany! Absolutely fantastic service! A word of caution though: due to their excellent service, they are very busy and you will need to call them to check the status of your vehicle. Don't wait on them to call you, it could be a while.

Second time I have had work done here. Body work and now clutch replacement. My car was towed, and…read morean estimate was given free of charge.. After the assessement the telephoned for permission to work and only did the work I authorized them to do. They also provided a rental for the duration of the time, which was cheaper that most of the other rental companies around K-Town. All work and service was done for a very fair price and in a timely manner. I would go there again and recommend to a friend.

Angenehmer Service von der telefonischen Beratung bis zur Abholung meines Wagen. Die Werkstatt…read morearbeitet sehr sauber, alle Mitarbeiter waren ausgesprochen freundlich und kompetent. Kostenloser Leihwagen macht den sehr guten Service komplett. Sehr zu empfehlen! Herzlichen Dank an die Firma Reifenberger.

From the owner: Steinschlag Glasschaden?…read more Zunächst prüfen wir zusammen mit Ihnen, ob sich Ihre Scheibe noch reparieren lässt. Eine Reparatur ist preiswerter und schneller als ein Neueinbau und spart nicht nur Zeit sondern auch Geld. Wenn Sie Teil- oder Vollkaskoversichert sind, ist eine Steinschlagreparatur in der Regel sogar kostenlos! Sie müssen keine Selbstbeteiligung bezahlen und Ihre Versicherungsbeiträge ändern sich hierdurch nicht. Wenn Ihre Scheibe doch ausgetauscht werden muss, führen wir den Neueinbau Ihrer Scheibe in Erstausrüsterqualität durch. Teil- bzw. Vollkaskoversicherte tragen beim Neueinbau ihrer Windschutzscheibe eventuell lediglich die Kosten Ihrer mit der Versicherung vereinbarten Selbstbeteiligung. Auch hierbei ändert sich Ihre Versicherungsprämie nicht.

UPDATE: Nach einer Woche sagt mein Auto ich soll wieder in die Werkstatt. Das heißt dass dieses…read moreAutohaus nicht mal einen Ölwechsel für 500€ hinbekommt. Ich bin jetzt zum dritten Mal hier und keiner der Garantiemängel an meinem Fahrzeug wurde behoben. Nicht mal die blöde Plastikklappe für Frischwasser und Strom wurde gemacht. Dafür würde der Ölwechsel für 466!!!!!!!! Euro gemacht. Das ging. Einem Termin zu bekommen dauert Monate und dann wird die Arbeit nicht erledigt.

I will write in English as my written German is not so good…read more The summary try to avoid this house at any price. It is the classical old fashioned German garage , where you are disturbing the employees if you need something and if you dear to ask for service for your own money you should be eliminated. I came to the Audi/Wolkswagen Centrum with my Audi 6 to repair the cruise control that stopped functioning after 2 years, (where is the famous Audi quality). It started that you come to a service and you have to park far away. I waited more than 15 min till somebody from the 11 people sitting at their desks and busy with their keyboards noticed my existence. It is the feeling that they play some race game and if they will make a pause they will loose the score. They have a good solution, there is a secretary that makes you coffee and serves a bretzel from yesterday. After that they only wanted to set an appointment and send me home. I insisted that they at least check what is the problem and after half an hour the verdict came stuergeraet fehler as if would not know. There is still one week of Guarantie but they insisted that Audi will not necessary take over the costs. We will see. Yesterday I gave them the car and they told me that it will take a few hours and I can have it by lunch. Around 16:00 I got a call that it will not be ready as they still have to runs some measurements. I could not understand why they do not perform that now. You can imagine the answer Mangel am personal as the mechanic had to leave at 3 PM , probably to watch some TV show. Tody I called them in the morning and they started to mumble that it make take more time. I just informed that I will pick up the car at 12:00 It always amazes me how in these big places they have huge amount of people, but never the mechanic. Why is it different in the small , family run places where the owner is the Meister and you feel welcome.