AVOID THIS PLACE! Do not get your glasses here. Very unprofessional service. First, they have weird…read morehours. And closed on weekends. I bought two kids glasses, and they close at 5:30 and all weekends. Also, after waiting 3 weeks for a sports goggles, I checked on it, and they lost the goggles enroute to the lab, and I had to be there, just for them to check. I could have been waiting forever if I did not check on it. Lastly, there posted hours are 8:45-5:30, but when I got there at 1:45 pm, they posted a sign on the door, saying "Closed for Lunch 1-2pm. WHAT? What a bunch of croc. Please avoid these stupid place at all cost, and go to Wal-Mart or somewhere else instead.

Not sure how to begin actually. I am not sure if all of the others I went to cheated me out of a…read morereal eye exam, or is it just that Dr. Williams was that interested in finding out a prescription that was the best for me. He spent more time and had the patience of Job with me as we went from prescription to prescription. If you are interested in a thorough exam that doesn't leave you wondering why did that just feel like you got the daily special and a genuinely patient and nice gentleman, make sure you go see Dr. Williams.

Takes a long time to get an appointment. They're unable to email information, only fax. I won't…read morebe going back. Just too much hassle.

I called to schedule my son an appointment and was told they had an opening on Sat. March 08 at…read more1pm, come to find out, they aren't even open on Saturdays. Is that some crazy shit or what? Mean girls are out!!

Much better than the one in richmond. Variety is limited but you can select a few good pairs. Anti…read moreglare charge does not seem to be in balance with price. Actually the anti glare is costlier than the frames in which makes no sense. Staff was friendly and willing to help. Glasses were done within 5-7 days. Not bad.

My kiddo had an appointment here and the good part is that we had a red-haired gentleman technician…read morewho did the puff-of-air eye test, and a technician named Leslie who were both fantastic. They were both friendly and helpful and wonderful. Unfortunately, pretty much everything else was very disappointing. We walked in and there was a young mother there with one child getting an eye exam, and another one who was on the spectrum. As my kiddo and I were getting checked in, the lady at the desk continues her conversation with the others about how the mother needs to manage her child, and how she wants to punch the child but she knows she would go to jail. As a customer, I was disgusted that she would be bad mouthing another customer in front of us. As the mother of another autistic child, I found it DEPLORABLE that she was expressing her desire to assault a handicapped 6 year old. I KNOW that she was not going to follow through and was just venting, but trashing a handicapped child is just low. And I will also add that a whole lot of the problem could have been... moved along... if their new eye exam system weren't such a mess. They have transitioned in the year since we were there last, to an online appointment. The in-house tech does what she does, and then you wait FOREVER for a doctor to initiate a FaceTime call to do the exam. Our appointment took 1 hour and 50 minutes, and the majority of that was spent waiting for the call. Instead of opting for high-end equipment for remote eye exams, maybe hire a doctor to actually show up and move the line along? I also have to say that it is somewhat annoying that their pricing is really a mess. Huge signs everywhere: "Two pairs of glasses with eye exams, $89.99!" And the fine print is that the $79.99 frames are what is included, you pay more for higher-priced frames. So we picked out two pairs of $79.99 frames, but apparently that is the BLUE $79.99 frames, the GREEN $79.99 frames would be $150, so if you get a green pair and a blue pair of $80 frames, it costs $130ish... confused? Yes, me too. But I would be able to deal with the slow wait times, and the weird pricing, but the unprofessional threats about someone barely in elementary school absolutely turned my stomach.

I had an accident with my back up glasses and really didn't think they could be saved but took them…read morein to see what could be done The young lady there said she would see what she could do and in about ten minutes handed them back to me looking like new ! Not only that I wasn't charged for the repair. I have been to this store several times over the years and have always had nothing but a good experience. They get busy and maybe you have to wait a little to be helped but they get the job done quickly and with a smile.

Get more people working waited 1/2 hour and there's still 4/5 ahead. Workers taking way too much…read moretime on customers ! Makes a customer never want to come back no be right with you . A total mess !!!!

Great, Great and Great . I've been a returning customer for 4 years maybe five now. I've had…read moreseveral frames that I wanted my prescription put in and they did a great job. Also purchased a pair of frames I purchased from them on site. Friendly Staff and very knowledgeable. K. Hicks

Was able to pick out 2 pair of glasses for my teenage daughter with ease and fair prices.read more

I know for a fact that if I was 30 minutes late for my appointment that I would not have been seen…read more To keep a person waiting in a freezing cold room waiting for 30 mins to be seen is ridiculous and beyond inconsiderate of someone else's time. Time that I took off from my job. And 30 minutes is when I walked out, I don't know when the doctor actually came in. @VEI in Prince George or better yet Dr. Wyman... do better!!

The best in the area!I have been to a many different locations for my eyes but not kidding this is…read morea great place!

My wife had her prescription done by a "Dr Lee" at this location. He was not able to do his job…read more 3 times he got it wrong and her glasses did not work. He even said she needed bi-focals! What was great is that the first time she could see far away but not up close then the next time she couldnt see up close. They were nasty and rude when I called. I had to do a chargeback on the credit card to get my copay back as we ended up getting them done correctly at Wal-Mart. Now the staff that makes the glasses was nice and tried all they could to help but the Doctor in the store was too rushed and had no attention span.

The Doctor is very Professional with Excellent Bedside manners and very Polite She tells you…read morewhat She is going to do before She does it with no Surprises,I really enjoy going to this Eye Doctor and Recommend it to anyone

From the owner: Legacy Eye Care is a comprehensive eye care practice with two offices in South Hill and additional…read morelocations in Chester and Colonial Heights, Virginia. The team at Legacy Eye Care has a patient-friendly approach, which is why people of all ages come in for eye exams, contact lenses, and treatment of eye issues such as cataracts and macular degeneration.  The team prides themselves on their cutting-edge facilities and equipment, such as Triton™ Swept Source OCT, which can scan the deepest layers of the eye to detect problems like diabetic retinopathy. In addition, they use the latest advances in optometry, including the TearLab® Osmolarity System and the LipiFlow® system, to successfully diagnose and treat dry eyes in the office.  Legacy Eye Care specializes in Dry Eye Disease, Glaucoma, Diabetic Management, Cataracts, and geriatric eye care. We also utilized the best new technologies like Optilight, Alma Lasers and Cynosure.  Legacy Eye Care also offers the most advanced options in both standard and specialty soft contact lenses from industry-leading brands like SynergEyes®. The Legacy Eye Care team welcomes patients to come in anytime, including regularly scheduled comprehensive eye exams and eye emergencies. To schedule an appointment, call the nearest office or book online today.