Went into Walmart on Memorial and Emerald and tried to return the item that I purchased that was already open so one of the workers gonna take a picture of the item because it was open and make sure that I did that so when I need you to bring it back, it will be no problems so I get to the Walmart and they won't take it back items like this crap so then I am supposed to keep $50 air mattress. It had a bumbling it to begin with. All I want is another one. I DONT HAVE want my money back or nothing but they can't do that. They were very rude and ghetto. read more

Walmart Supercenter - Department Stores Near Me - Tulsa, Oklahoma

This happened a week ago. I was buying items for a family Memorial Day weekend party on the self-checkout, including 2 bottles of wine for sangria my sister wanted to make. I had to wait forever for an adolescent to come over to ID me for the wine, fine. Then the punk looks around and bellows "DRIVE RESPONSABLY MA'AM!" It was actually funny at the time, but is it your policy to have the children you put on self-checkout comment on items your customers purchase? read more

The music coming from the "Techy" repair shop at the front, by the self checkout out registers was VERY annoying and so loud I couldn't hear the associate when I needed help. It is extremely loud every time I go in to this location, I am going to stop shopping here, that's how annoying and rude it is. read more

Nice costumers super helpful always go here best place to go get groceries and ur meds

I received really bad service at their automotive center. The employee was really rude to me and kept me waiting to check my car in for of 40 min. And took two cars in ahead of mine. Also didn't give me a ticket, so when I returned that afternoon I had to prove who I was. read more

Ok, beware!!! There are mice in the pet food and shoe area. One running past my foot with a ton of people in the store told me all I needed to know. There is clearly an infestation. I understand it's much easier for them to get into grocery stores and restaurants. But, close the store and address it IMMEDIATELY!!!!! read more

This POS store would get -5 stars if I could give it. Every time you go in they treat everyone like a thief. The entire front end watched as they accused a woman of trying to steal an air fryer when she had money in her hand. They r canceled her transaction remotely, then refused to give her a refund for items she had already paid for. read more

If I could give it a zero I would; Every time I get any dairy products here they're always spoiled , my cheese milk and plain gree yogurt were all bad seriously don't get your dairy here I go to Catoosa now I just had to grab some things for scones I was making for the nurses at st Francis I thought maybe it'd be okay so I tried a bit of the yogurt and the cheese I was sick all night read more

One freaking worker in the money center during lunch hour, tax season and first the month! This is a joke! So many staff walking around and manager can't come help this lady. She too busy looking at the line growing to even get this shit handled smh I'm so irritated right now. Spend my entire lunch hour waiting to pay a bill. They need mop clean do something Bc this is a a joke! read more

Messy clothing all over the floor. I'm not sure why this is...what is happening with management???

Walmart strikes again I was told my Auto battery was over 5 years and was bad I bought it in 2021 So they said the battery was out of warranty They do not want to take care of their customer read more

It's still in an interesting neighborhood and is right off the Interstate, but this Walmart has recently gotten some remodeling and cleanup. New signage, clean floors, only a few carts in the outside shopping corrals, shelves were stocked. My big complaint is that 3 of the 8 self-checkout machines were out of service. Two gals were running the register at the self-checkout area but they were simply chatting with each other and not managing the line. read more

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If I could give them a ZERO I so would. Their PICKUP service is supposed to a quick and super easy process. I have been waiting for an hour to pick up a stupid lamp and yet, after asking three people for help no one has showed up to give my item. I so frustrated and pissed off because I have somewhere to be. Do not use this Walmart's pickup service, it's the worst!!!! read more

Walmart Supercenter - orange lockers in a store - Department Stores Near Me - Tulsa, Oklahoma

Don't go to this Walmart unless you want to get racially profiled or suffer terrible customer service. I'm an African American college student that stopped buy to pick up things for my dorm. After spending about $55 dollars on supplies I was stopped at the door and was asked to present a receipt. I normally never keep my receipts. After watching me search my bags thoroughly for the receipt he tells me I have to go back and get it to leave. "Okay, Fair enough" I thought. But after turning to go back and get another receipt I saw the same worker let a white man with at least twice as many bags as me walk through without a glance. Whatever. I get back to self checkout and ask the woman if she can print another receipt. She says she can't help me and calls for a manager. After 5 minutes of waiting I decide to try to leave again. The cafe at school closes at a certain time and I didn't plan on staying as long as the predicament caused me to. I walk back over to the door to see the worker once again letting white folks through without checking any receipt. Yet when I get there again he goes out of his way to physically puts himself between me and the door and tells me once again to present a receipt. I tell him that she woman at self checkout couldn't help me and I really needed to leave and responds by saying I can't leave with what I'd bought without a receipt. At this point I tell him to call someone or check the camera in place at self checkout because I definitely paid for my items. After a while of this standoff he finally lets me go. The problem wasn't that they needed to check a receipt. After all if stealing is an issue then it's only fair. The problem was that customer service did a terrible job of helping an innocent customer that needed a receipt, and that only certain people were being forced to present one. I've been to many Walmarts in my home city but this is by far the worst Walmart I've ever been to and I feel very sorry for Tulsa that it exists in its current state. I'll likely stick to target for the next four years of college. read more

The customer service man was rude!! My husband was trying to exchange 3 pkgs size Med Depends for size large ( I am in a wheelchair and have gained weight) He had bought them a while back and we just wanted an exchange! The man was rude! Talked indirectly to me and told me couldn't do it for over $25. Okay. "Please do one." We can't break up a set was his reply all the while looking at someone else and talking to me out of the side of his mouth. Just dismissed me. I have shopped there for many a year and spent thousands of dollars and I am DONE. They have gone downhill and continue to spiral with their rude service and employees that don't seem to care that you are the one they are supposed to be serving . It is farther to travel, but Target will get our business from now on. We are done!!!! read more

I will never shop at this store again, I was treated like I had a disease because I was a causation male. The girl that waited on me was a person of color. I was checking out in the self check out and the hand held scanner didn't work. I looked at the attendant and told her that it didn't scan my items. I had a 50lb bag of dog food in my basket. She just looked at me but said nothing,I have bad shoulders so lugging the bag on that scanner bed wasn't easy. I didn't except her to lug it for me but I expected at least a response from her. After I finally got the bag scanned, I turned around and found that she was helping another person that was Latino. I felt like I didn't matter to this person because i am white. read more

This is the absolute worst store I've ever been in!! All the workers are rude if you ask for help, And I interrupted one of their texting sessions on their telephone (while they should be working) she she was standing in the area I needed help in and told me it wasn't her area... I guess when she's on her phone texting someone anything's her area!! Is the ghetto store, and should be regulated!! read more

This is easily the worst Walmart in Oklahoma and quite possibly the whole Mid-South area. Cops might as well set up a substation there for all the shoplifters they haul out. Also regular fights in the parking lot and at least 1-2 shootings here a year. It's too bad this place is here because it keeps any one else who might run a better business out of the area, but this is the only place on this side of town to shop at. I hate going here but my dogs do love the Old Roy Chinese made dog food. read more

Walmart Supercenter - Biggest repeat visitor to Ghettomart! - Department Stores Near Me - Tulsa, Oklahoma

I don't know why this location closed or why it reopened. It looks exactly the same and runs the same. The customers still look like the dregs of society. Good selection of everything, including nice veggies. Large selection of food and drinks from Mexico. I still recommend not to go after dark. read more

The tire center got me right in and out within 30 min to be on time for work! Truly appreciate them

Worst Wally World in all of Tulsa. Took them 2.5 hours to do a simple oil change. Cashier became frustrated when she had to get a translator for the Spanish speaking man ahead of me in line. Take your hard earned money elsewhere. read more

Well, depending on how you look at it, you can feel slightly safer here thanks to the cop at the front of the store and security driving up and down the parking aisles. But aside from the constant security, shady neighborhood, and "People of Wal-Mart" stereotypes, this place isn't bad. It had everything I needed and wasn't trashed. read more

Disgusting Walmart! Was so filthy! Workers were rude. I asked this male worker where an item was and he ignored me until I asked him a second time and he responded. Next, I went into the restroom bad idea, but I had to go. The first stall was in bad shape, the toilet paper holder was all banged up. There was feces all over the last stall. There was a Walmart worker in the yellow coat in the stall watching videos loudly, she gets out of the stall and continues watching videos on her phone by the sinks. She don't notice the dirty restroom? read more

I buy from both of our two major chains in Tulsa. This particular Walmart is the worst one to go to. Panhandlers in the parking lot, although they get run off quickly. I don't like the fresh fruits and vegetables here as much. Long waiting lines, unruly bawling kids because they didn't get what they wanted. I have a theory that since Walmart tries be everything: food, clothes, pets, sports section, patio, nails, hair, pharmacy, all while operating on a skeleton crew, they fall short. There are some savings to be made here, but I have found chilled section items to go bad quickly - like the items were unloaded from the delivery truck to the back dock, but not enough employees to get the items to the frozen or chilled areas where they go fast enough. One big plus for Walmart is that if you like wax melts, they have a brand "Better Homes and Gardens" that has excellent throw, and "made in America" sticker on it. read more

Bb today, 12/31/20 at 12:50 PM, I presented payment for my qualifying United Healthcare OTC healthy benefits plus purchase and was told by the cashier that "we don't except digital scans". The healthy benefits plus payment system is a barcode within the United Healthcare app, which partners hand-in-hand with Walmart. This woman, after I asked how long that's been the policy since in the last 30 days I had twice used my benefits allotment in exactly this store in this manner, informed me "well I'm a supervisor so I know what I'm talking about". Well, this supervisor just denied me my insurance benefits which has a lot, a lot more implication legally than just an unhappy customer... This isn't my only negative experience but it is the most recent. Good luck if you're doomed to use this Walmart. read more

A zero is not given as an option. My wife entered the store at about 9:15am on May 12, 2021, we were rudely greeted by two female so called "greeters" who said we had to have face coverings to enter the store. I argued that I had shopped there before once Tulsa's mask mandate had expired on April 30. They said that Walmart is a private company and it is company policy. I said that if that is the case it should be enforced universally. They had just assisted a woman in front of us get a shopping basket who was wearing no mask. We observed several people throughout the store without masks including 4 Walmart employees with masks pulled down below their chins. As we were leaving, they were again helping a customer with no mask get a shopping basket. This had always been of store of choice in Tulsa but no more. read more

The Pick Up tower was broken when I was supposed to pick up my order. Things happen ... picked up my order the next day and Manager Lexie & another associate where amazing They apologized for the inconvenience and was able to pick up during my Lunch Break. read more

I'd have to agree that this is one of the lowest class Walmart stores I've ever been in. I don't know what the history of the store is, and what it used to be like. As for the inside - I suppose it is much the same as other Walmarts, though it does seem to be in a cluttered state - always hand carts and restocking - things clogging up the aisles more than seems regular to me. What I will say is the level of clientele is really the worst. I wouldn't want my wife or kids going in here alone, especially after dark. Also while some of the workers are friendly enough, the customer service and management is rude and unhelpful. They treat everyone here like a suspect. I'll still head out here if they are the only place with what I need in stock (or somehow the best price), but I'll stick with the one at 6625 S Memorial even though its a farther drive. read more

Walmart is a haven for hackers and thieves. Dear Mr. Brazzo (Head of Fraud Strategy at Walmart US eCommerce): My Walmart account was recently hacked and several orders were placed. Fortunately, Chase's fraud alert team was smart enough to decline the first order for an iPhone. I immediately changed my password for my Walmart account and attempted to cancel the remaining orders. The second order was subsequently returned. The third order made it to your Tulsa OK Walmart Super Center, ready for pickup. Since it was placed in a Pickup Tower the thief can now freely go to the Tower, enter the order number without needing to show ID, and leave the store Scot-Free with the stolen item. Following is what I noticed as weak links in your fraud strategy. 1) Hacker was able to obtain my password possibly through social engineering - definitely not brute force attack. 2) My attempts to cancel failed although my order details clearly stated "Cancellation Requested." 3) Hacker doesn't need to log into account or have access to emails to track orders. He simply needs the original email address and last six digits of order number. 4) The Pickup Tower, although sounds convenient, is a hacker's dream since no ID is required for pickup. 5) MOST IMPORTANTLY. I tried contacting the associates working at the Tulsa OK Walmart to inform them of this fraudulent order and none of them could do anything. Seriously? The item is right there in the store. If they can place it in the Tower, why can't they remove it, especially since the order details clearly stated "Cancellation Requested". This is clearly a symptom of poor training or "I don't give a crap - call Walmart.com - attitude." Again, seriously? Call Walmart.com when the item is already sitting in the Pickup Tower at the store? Your customer service manager can't pull up the order number and hit a "magic" button to cancel, void, return, nullify, delete or anything more useful than "There's nothing I can do...call Walmart.com"? I finally gave up, since my credit card company already removed the fraudulent charges. Mr. Brazzo, no thanks to Walmart's fraud (is it anti-fraud or pro-fraud) strategy, I as a consumer was still protected. read more

You may think that one Walmart is the same as any other, but you'd be completely wrong. This Walmart is very poorly laid out. For example: I went looking for pancake mix and assumed it would be with the baking items. It wasn't. Then I looked in the breakfast cereal isle. I found one brand there, but three isles over I found the rest in a completely unrelated section. This issue isn't isolated to just pancake mix. I often find myself walking up and down each isle looking for an item that should have been with similar items, only to find it obscurely placed with unrelated items, or that different brands of the same item are in different isles scattered throughout the store. Just when I think I had it figured out and know all the obscure places to find what I'm looking for, they change it up, like a sadistic shell game. The running joke now is, if you can't find it, it's probably by the diapers, or the motor oil. Crime is also a factor at this location. I have personally witnessed no less than a half-dozen violent altercations either in the store or that have spilled out into the parking lot. This was also the same location where a gang-related shooting took place. Because this location is the closest to where I live, I'll go there when I'm in a rush. Otherwise I'll drive a little farther and visit a location where I feel safer and can actually find what I'm looking for. read more

The cashiers are rude, the managers and the customers are rude I try not to go there at all if I can help it. I've never entered a place where there are so many rude people it's like you hate being there so why even be there read more

Truly, as others have pointed out, this is THE worst Walmart in Tulsa and possibly Oklahoma. The staff are rude, inept, and lazy. The store is often cluttered. The parking lot is often a gauntlet of panhandlers and people hustling fake or obviously stolen goods. The customers here tend to fit the People of Walmart stereotype. We live near T.U. and if we are forced to resort to Walmart, we go to the one at Woodland Hills. read more

Just did a very poor remodel of the store. The new layout has much to be desired. There are never enough registers manned, products you buy on a regular basis suddenly get pulled from the store and are never seen again. I use to buy exclusively from this particular store but I find I have to go to other stores to buy my favorite products. The only reason I continue buying from this store is bec it is conveniently located. I definitely wouldn't go out of my way to shop here. read more

This place is horrible, even for a Walmart. The store is always dirty, there are never enough registers open, and the products on the shelves are always on complete disarray. I recommend avoiding this location and going to just about any other store. read more

I understand we are going through something. The corona virus is serious so when we decide to get out and buy something like I did to get some hair products it would have been nice to be notified via email of the hours changed for the second time. A simple email for the members, people with accounts would be nice. But it went from 12 to 11 to a drastic closing at 8pm. read more

Alot of there workers have very poor customer service skills. I asked an associate for an item i was looking for and she responded with a nasty attitude as if she didn't really care to answer read more

I used to have them do my oil changes but no more. They messed up an oil drain plug. They messed it up by using wrong sized socket on it. I couldn't get it off to change oil!! Cost me good to get that fixed. BY A REAL MECHANIC!! Plus their service is a joke. I buy groceries there. They have 2 check stands out of 20 available. No matter how many people in line. A TOTAL DISRESPECT OF YOUR TIME!! read more

Bad,Bad,Worse...My 73 yr old mother always has her car serviced here. About a month ago she dropped it off and was doing some shopping while they did the work.Here comes the nightmare one of the employees moved the van into an area that got it back over by one of their very own truck drivers. Instead of the store replacing some signal bulbs and putting some red tape over a signal light they simply told her she would have to take it to an auto parts store and do it herself. Did I mention that she is 73yrs. old and by her self. Instead of taking a chance of being ticketed she had to call family member who had to run around and find the stuff and do the temporary repair so that she could get home..Oh yeah , after she paid her bill for servicing her van. Did I mention that this has been over a month ago and after many calls and still no insurance adjuster from Wall-Mart. It seems the INTEGRITY that this corporation was founded on no longer exist. And how can they remotely use the word DEPENDABLE to describe their service. read more

Just to let everyone know, they did close, and got a major facelift and are now reopened. It's much nicer, the face lift is wonderful but it is on the north side of town, if you live on admiral you know better and everybody else does too that a Walmart located on Memorial and Admiral probably isn't the safest one in town. Tit for tat. Just don't go there on the first of the month and your average white person will survive. read more

I had to return a battery from my truck to automotive that was recently purchased, they had to first test it. It took over an hour to test the battery? 1 hour really? this is 2015? I waited patiently for an hour then was advised that my battery needed to be replaced. The only worker in automotive paged for a manager 3 times to do the warranty replacement for me. Never a resonance, "NEVER" . After 30 more minutes I had enough and asked the attendant where was the managers in this Walmart and why are they not doing their jobs and supporting their staff and helping the customers? She responded they always do this to us! I told her I would go find a manager, she told me to go to the customer service counter in the front of the store. This was around 12:45pm Saturday 12/12/15, So off I went to find a manager sense no one ever responded. I told several people at the returns desk my issue and one employee actually tried to argue with me like it was my fault? really? I walked back to automotive and 5 minutes later an automotive supervisor finally showed up and used his key to do the exchange. I do not hold the attendant responsible for this issue, she was trying her best, the problem is management! or lack thereof! support your staff and fix the broken customer service at this location. This store is known as the GHETTO Walmart store in Tulsa! not for its location but because of how its run! It was shut down and renovated recently but it is clear that the Ghetto employees have been allowed to return. There are good people there but the bad apples outnumber the good. Anyone who shops there knows my comments are true! Fire the bad ones, hire more Security to police the staff and public and change the atmosphere of this store! Train your staff to not argue with the customer! I think Walmart in general had this attitude that it's so big that costumer service doesn't matter, that people will return regardless of how they are treated because it's bigger and has the monopoly on all other stores. Well we who have cars with batteries that work will gladly drive to another Walmart out of our way for better customer service and atmosphere. read more