The self checkout is a mess sometimes but they have a great variety of options. Sometimes it's hard to get help when something is locked away but where isn't haha read more

This is such a nice Walmart. Every time we have been in it the shelves have been stocked, everything is extremely organized. The employees are very friendly and would highly recommend going here read more

Walmart Supercenter - One of the self checkout areas - Grocery Near Me - Shawnee, Oklahoma

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The service here for Walmart Auto could have been a lot better. I came here to get my oil changed, tires rotated and air pressure checked. When I come back to my car the check the notifications the low tire air pressure light came on. I asked why is show and they said to wait 15 minutes. 2 hours later it's still there so I took to Joe Cooper and they did a better job at fixing my tires. read more

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There used to be a thing called customer service and punctuality. Not at this store. Stopped in to get some allergy medicine. Was just before 9:00am (8:56) there opening time. There were two men in front of me waiting. The pharmacy had several employees all in it. With customers waiting it was 9:02 when the opened the windows. It a big deal then the employee said give me a few minutes to get things turned on. Now it sounds petty to give a one star over that. But when you have 3 customers waiting and you've been in the room talking to your friends and continue to make customers wait after the opening time. It's. It very good customer service. You obviously don't need the customers or you would show them the respect of at least being ready to serve them after making them stand and wait for you to open. read more

We are expected to be trained to scan our own groceries and bag them and put them in the cart then prove we did all the things. Tonight we scanned all the items and got ready to pay. Come to find out it is a card only register. Had to search for someone to come help us. She tells me oh you can't use cash here... it's card only. I didn't see any sign stating that. She says well. ... it was on the screen before you ever started. I was sooo mad. I'm sorry lady, I didn't go thru training on how to be a check out person. This is getting out of hand. Why do they even have these worthless people wondering around in yellow vests when they could actually be running a register and being of actual assistance to customers. read more

WORST SERVICE EVER!!!! I ordered Christmas presents online one of which was a safe and it didn't come with the key. I have been trying to get in touch with someone at the service desk for an hour and a half. It's like they just let the phone ring forever. I would have been better off having used amazon instead. DO NOT USE WALMART.com read more

I WOULDN'T EVEN GIVE ONE STAR, but have to !!! This store is WORTHLESS !! I have tried for 3 days to get a hold of the deli dept. to order a Veggie Party Tray, NO ONE ANSWERS THE PHONE !! Of course, all automated , so, God forbid, they'd let a human direct your call !! Since no one wanting to answer phone in deli, I pushed option to talk to any associate , well, guess what NO ANSWER , and this has been going on for 3 days, calling at various times of day !!! I was in a car accident , and cannot drive that's why I was needing to order over the phone and someone pick up tomorrow. I have no clue how this store stays open, it must be because of the Pharmacy, very professional and knowledgeable Pharmacists, but, they are the ONLY ones who care about the customers !!! Why we can't get a Target in this town is beyond me, probably because Walmart has the power to run them out of town !!! read more

Bought a 75 inch television on Black Friday. When we went to pick it up, they said it was cancelled. The store manager, Joe ( would not give his last name, as dishonest as he was, I don't bame him.) Would not honor our purchase even though the TV was sitting on his floor. He claimed it was another tv, but all indications on our paperwork and on the box was it was the same tv. Please dont shop at this store. read more

My experience at Walmart is always happy the pharmacy doctors and the pharmacist know me by my name they keep me updated on my shots and any other medications that might be new to me they're full of advice on vitamins and different salves or just different things throughout the store I go shopping the shelves are very clean very orderly when I ask an employee a question they stop what they're doing they look at the computer if they need it and they tell me all about the product I'm going after I don't know I just like Walmart all around great place to shop. read more

What is wrong with Walmart every time I go we wait like an hour or so.whats wrong Walmart I don't recommend at all it stinks in there they are always out of stock of things?! That's all ‍ read more

I just wanted to give a Shout Out to Cashier Kara. She has OUTSTANDING CUSTOMER SERVICE. I was a Walmart Manager 30 yrs ago, I'm always on the search for standouts, this sweet girl is amazingly friendly n Helpful. Very Impressed Customer. read more

I'm not sure if the problem that I have every single month with Walmart is with the store who gets orders ready or the delivery people. I pay a monthly fee for Walmart Plus and yet every month I have to call because I'm missing items from my order or they the company wants to bill a different card than you have set out. It's ridiculous.. I shouldn't have to have multiple cards in order for them to bill. They need to work on that and fast. read more

At about 10 am today, The customer service here is horrible. The deli counter was absent of employees. I waited at the counter while one by one 3-4 people walked away without being acknowledged. I left and came back 3O minutes later. New set of customers waiting. Ghost town. I wanted to purchase some meats snd cheeses. Oh well. The only employees I saw in the store were pushing carts and telling everyone to move out of the way.. read more

The pharmacy here is awesome, I also like the small size of the store. You can't get everything as the big store, but that's okay. I always go here when I just want to grocery shop. The produce is always great and they have more than enough selection for me. read more

I just needed someone to open a locked case for me and i was standing there for 20 minutes before I left. It's also like extremely difficult to find an associate who actually has an answer. I'm just stopping by from out of state and ive never had that experience at any other walmart. Do not recommend this place at all. read more

I had really high hopes for this Walmart as I was assured this one "isn't one of those". Well that was a lie from the get go. Aside from employees telling me that they "don't know and don't care because they are fixing to quit" I had a truly awe inspiring encounter with Marcus at the ammo case. When we were initially buying ammo the prices looked okay at best. This was after we had to wait for an associate to come and open the case because the manager there didn't have an ammo case key. Still not a big deal, she was quite friendly and I have no complaints about her at all. The ammo rang up different than what it said on the shelf. We needed a manager override and after paging one twice none ever showed up including Chris who started this chain of events. However Marcus for some reason decided that he needed to make an appearance and explain to us that the "prices are never right and we just stick it as close to the price on the shelf as it scans". Well that's not how inventory works at all under any circumstances but hey it's Walmart right? So here's what actually happened, someone scanned the .270 in under the 7.62 x 51 so they or someone they know could buy it at a much cheaper price and then leave whoever noticed this to deal with the fallout. In the end a manager never came and Marcus said since the prices are always wrong they wouldn't honor the sticker price anyways. Well federal guidelines are rather strict when it comes to ammunition Marcus and because one or more of your co workers are as lazy if not lazier than you we decided not to pursue the matter since it was blatantly obvious that management was never coming. So if you ever need to go here don't. Just save yourself the time and frustration and go shop on Amazon or somewhere else unless people like Marcus are your kind of people. As we were checking out for another item up front I asked for the store managers name and was told that he didn't know. He said it was Joe or Joseph and when I asked about the last name he said he didn't know and didn't care. I appreciate his honesty because he was one of two honest people out of the ones we encountered and he's quitting! On the way out we saw manager Chris again who was in no way busy and I explained to him how Marcus and his people skills were horrible and he said something to the effect that he would take care of it. Well Chris I doubt that because you couldn't even help us when we needed help to begin with. Yes I really hope this store understands the severity of what happened because they are artificially altering prices and inventory of ammunition. Here's to a good time with the investigation that will take place! read more

Walmart Supercenter - a stack of winchester ammo cartridges - Grocery Near Me - Shawnee, Oklahoma

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customer service is very bad there is a person name Pam here a customer service she Is very rude and selfish and very self centered and unprofessional read more

Said that the AirPods Pro didn't come out until 2020, checked the Apple website, it said that they were out. Wouldn't recommend coming here if you need to buy Apple products just go to Apple. read more

Really nice location of Walmarts, customer service is polite , people who work there are really good to talk with. Clean. Like this Walmart location. read more

So I thought Walmart pick up was the way to go, but not when they sort you an item they won't let you come back and pick up.. so I talked to Caleb and supposedly there's no supervisors in Walmart. No you have to call the 800# and get a refund!!! Why I do not want a refund I want the item. I wont be shopping at Walmart anymore, you have to check yourself out, no cashiers due to Walmart being cheap. I hate Walmart.. please please get a Target in Shawnee, get Walmart out of . read more

The person who decided that taking up an entire row of parking for 20 pickup spots is a complete jackass. the row right at the front main section could fit around 40 vehicles now blocked off. Hey Walmart- if you are going to cater to pickup customers at least do so where it doesn't screw everyone else over. Ps your pickup sucks anyways read more

I order groceries and other necessities for 4 separate households in 3 different cities using the Walmart app. This Walmart location is the absolute worst. I have not once gotten all of the items I paid for. There is always, 100% of the time something missing. Either the Walmart employees are slacking or the Doordash drivers are losing things in their trunks. Do better. read more

This Shawnee Walmart sucks, parking is terrible and almost impossible to find handicap parking and people park in the yellow striped area next to handicap parking and was told "police will not ticket them only in the firelane." And finding a electric cart is so hard or it is not charged enough to go Very far. The worst area is Health an Beauty Isles trying to get down them Is Extremely very hard at times. Isles not wide enough for a cart an folks standing around an talking an an not shopping. Not enough Cashiers an seldom well stocked on things. We are in need of New Walmart like the One on North Douglas ave. An In Sapulpa,This store is extremely Clean an parking is also very good. The police will patrol the parking lot an issue tickets. Our store is Outdated in a lot of areas an Parking needs a lot .of attention. read more

I'm not against Walmart in general and despite the two stars on this review continue to shop there because that's how life works when you have a bunch of kids like I do. What constitutes the bad review is the fact that more often than not this location runs short on product, many of the employees treat you like you were a burden, and the overall disorganization of the store. read more

Lester is doing a wonderful job running the automotive counter by himself, while the person at the Covid station scrolls on his phone. TD Saturday afternoon, one person working the counter. The store manager needs some training on staffing. There are 10 people behind me in line. SOS! read more

Gas station sucks. They advertise the 10% ethanol price and don't have it. Charge $0.25 more for other gas. Like all Walmarts they scam you any way possible read more

Left items out of my order, when I called there was nobody answering the phone. Second time this happened

One of the worse Walmarts in àmerica! Taken 3 hours finely got auto care! Ask the guy twice price for mobile 1 high mileage 5 w 30 synthetic oil change! $39.99 well it was $54.99? So I went to the electronic department for a little camera cannon charger! He sold me some kind USB adapter! It was in a package couldn't see the plug! Said didn't work bring it back! So now it gos back on my time! Lazy people who trains these people! read more

This Walmart gives a vast variety of food, spices, cereals, bath products, candy, sporting goods, toothbrushes, glasses, bags, letters, chips, toys, and kitchen supplies. read more

What's with adding all of the self-scan lines and reducing the number of checkers? If I wanted to check myself I would stay home and shop on Amazon! Not only is it less convenient, but Walmart is putting more people out of a job. Please stop this and hire more checkers! Steve Simpson read more

This Walmart is not very clean or organized. Walmart is not my favorite store but I have definitely seen much better ones.

Nice Wal-Mart. The thing I don't like about these are the associates. You could walk by 100 in one visit and not one will speak to you. Drives me crazy. But with that said this one is always clean. Banos is always clean. Nice job guys! Cracks me up with people complaining about them getting to you. All place get to you especially this type of place. They want to be one stop shopping and some other things must suffer. If your expecting more you have to take part of the blame. read more

Really bad experience. Customer Service was atrocious. Could not find a single person to help me find some stuff.

Again, its problems with the checkers refusing to take printed coupons from the website (coupons.com) that Walmart sponsors?? I have received a phone call from the Manager himself that told me that when his checkers refuse to take a printed coupon because it won't scan (even tho all 7 of my others scanned fine, 2 didn't) to tell them he said to manually input. well, that didn't work with (well no name on receipt) but the ID on my receipt is 7KZJ3213QBR. She absolutely refused to manually input it. This is the thing, I would NOT buy certain products EXCEPT for the fact that I have a coupon that makes it more reasonable. I even bought a new printer so there would be no problems. But, sometimes YOUR SCANNERS just don't read them. I like couponing..... it saves me on my grocery bills because I am retired and living on a limited income. So somebody needs to make up their minds. Cause my husband got really irriated at me and the checker for arguing about it. We were there 9:30 in the morning and there were only 2 checkers open and there were about 6 people in line behind us so he had NO PATIENCE whatsoever for this..... read more