I was in this store 2 years ago and the experience was so horrible I said I would not come back…read more Well, recently a friend bought a cute bathing suit there so I thought I would try again. This time was even worst. Clearance racks were without organization or size arrangements. Dressing rooms were cluttered, hot and dirty with cheap hooks. Prices are similar to Macy's, my favorite store, which is not nearby. I had $300 to spend today. Only found 2 items I would wear but could not find a cashier to take my money. Finally found one but she would not acknowledge my presence even when I waited patiently. I did a lap around the whole store looking for another cashier and found none. Came back to her and she was still counting money. I guess that was a hard task for her so I left without buying a thing.

Love the store and the merchandise however extremely disappointed with the behavior of an associate…read moreby the name of Dorthy. My mother has had multiple issues with the same associate being rude with her. Called in to inform the manager on duty regarding this employee and hopeful the issue with be resolved. It's a shame to spend so much at a retail store when there's an employee who need additional training regarding their customer service skills.

Ollie's is the best discount store in Cookeville that includes non perishable food items!! They…read morehave great looking name brand clothing and comfortable shoes, They have name brand shoes as well. Also linoleum at rock bottom prices, and carpet to cover your entire living room! They have exceptional customer service staff that treat you like you matter to them! They go above and beyond for me! I have mobility issues , so while I wait for my ride they let me sit inside the store in a wheelchair. I can charge my phone as well! They have rock bottom prices on everything! I buy my Mc Cafe coffee that usually costs 26$ at Walmart but Olllie's has it for 11$! Another perk is the have a rewards card that adds up points and they send 10 , , 15 percent off certificates to your phone and also send a hard copy in the mail, you can also earn 15 dollars off a purchase of 75dollars or more purchase! I love this store!!! Check them out!!!!

Lots of junk. Most items you can find at Walmart cheaper. The store is very unorganized!read more

the store has many things if you look for them with decent prices. The customer service was not the…read morebest from my experience. The employee with short, orange hair, We did not get her name. She spoke a lot with the customer in front of us but for some reason did not speak to us at all except to tell us the price of our items. Overall the place is nice excluding the customer service.

I'm visiting the area and went on 9/30/2021 at 3PM, the girl with the black hair up in the pony…read moretail working at that time on register 4 is so rude. She yelled at us to go to her register when literally another customer was standing there. She told us again and we still didn't go, she finally saw that her register has another lady waiting and didn't even apologize for yelling at us. The guy next to her noticed and started laughing. The gentleman that checked us out on register 5 was better and friendly. Please retrain some of your staff if they are working in customer service and not be rude for no reason. Made this visit so unpleasant.

I love love love their t-shirts. I know that is an unusual item to love there but they have the…read morebest selection at a great price.

Usually Kohls is a pleasant place to shop but today we had the unfortunate opportunity of dealing…read morewith Brenda at customer service. For a person who obviously hates dealing with people during the holidays I'm shocked to see to see her in such a front and center position. Everyone else was warm and inviting, greeting customers as they passed. I was surprised to see the store so clean and organized for this time of year. But Brenda being the last connection of Kohls left a bad impression.

I went into this store to buy a couch money in hand. They had the couch I wanted as a demo, but…read morenone in stock. So, I asked if I could purchase the couch they had as the demo and they replied with "no, we cant do that because then we would have to unbox another one". So, I asked if I could order the couch and they could have it for me when I came back, again, they replied with no. They said I would have to wait until they got a new shipment and they couldn't tell me when that would be or even if that shipment would contain the couch I wanted. Not a very smart move on there part. I left highly disappointed.

Groceries (non refrigerated), furniture, liquidation type items, name brands, off brands, plenty of…read morecashiers, bathrooms very dated, plenty of parking

The blonde girl working check out had a very bad attitude. The buy one get one half off sale for…read moreLevi's was false advertising. We took two pair(one boot cut, one straight leg) exact same brand and was told we couldn't have the discount because of that difference. The girl had no customer service experience obviously. She was rude. I don't recommend shopping here. Too many other places that are better.

Everything! This entire store is awful! When you walk in, at least you get greeted by a sweet…read moreteenager who started working there. The clothes are awful! Very expensive for the quality. Not a good area to have a store like this one that I've shopped at in other states. Change the vendors! Or just close it! Cookeville doesn't deserve a Penneys

I really needed a coat, and took several options to the dressing room. I hadn't been to Gabes in…read moreawhile, and no Employee was there for a long time, so I figured it was just one of those stores where you pick your own dressing room. When the elderly lady employee came back, she shouted at me through the door and was extremely rude, treated me like some kid and said the rudest things. then she proceeded to stalk me as I left, "cleaning up" after I touch everything. She accused me of stealing and wouldn't leave me alone. I couldn't even shop without her following me and making me feel uncomfortable. It was almost traumatic for me. listen, I know sometimes we all have hard nights on a work night. I certainly do. But this was uncalled for, and should never happen to anyone. All I wanted was to come in and have a nice time finding a coat. But instead I had to put my things down and leave before I said anything I would regret to her. VERY creepy and rude experience. All is forgiven this time Tho:)

We really enjoy all of the shopping here. There are real deals to be found, especially the NBA wear…read morefor boys-- $70 sweatshirts for $15! And awesome stylish sneakers, $100 off. It's great that it is also walking distance from another great shoe resource that I check out every time I'm town Liz and Marney's. In general, you might waste a lot of time looking through things that you do not want, but you will eventually find a great bargain.

This store is an absolute mess! You can barely navigate through the store with all of the items…read morethrown about the floor - creating a heap of safety hazards to customers and employees. You cannot shop without having to dig through stuff bins and shelves containing broken items, no price tags, and literal garbage. The employees have no customer service skills; failing to acknowledge customers, providing no assistance, and definitely not looking happy.

Ross makes house hold goods affordable. Clothes affordable. Things are so expensive these days…read more Everyone knows about Ross. If you don't you gotta go!!

12-23-2024 Not much…read moreof a review... We got gas. Didn't go in and shop but the pumps worked, and the paper towels were full, and the prices were decent.

Purchased a rotisserie chicken today for dinner. Prepared my other sides and opened the chicken…read moreand pulled one of the legs off...along with a long curly hair. disgusting to say the least!

This company is affiliated with Upsidify, a shipper for Amazon. They listed a next day estimated…read morearrival time for an item vs other shippers that showed two days. They charged more but I needed the item the next day so I ordered it. It turns out they couldn't deliver. When I went to tell their customer service team the issue, I was told "not to worry." Well if you're a future customer you should worry about shopping an affiliate.

I love this cute boutique! It's anything but little, with so many booths to browse through. It's…read morehonestly just fun to go in and look at everything! They have a lot of unique items. The staff is always super friendly and sweet, too. Definitely check this place out when you're in Cookeville! https://www.facebook.com/profile.php?id=100016962030360&ref=bookmarks https://www.linkedin.com/in/amy-carnrick-9b162a142/