I would give a 0 if I could. The pick up workers are the rudest and laziest people I have ever seen. My order is never ready on time when I order from this Walmart. straight up pathetic. read more

On 12/3/2024, I was purchasing some sliced cold cuts at the Deli Counter; I was waiting for the Associate to hand me my food when I realized she was gone! I looked to see where my food was, and it was gone also. I asked another Associate what was happening, and she answered, "she went to weight the food!" I said, "you just do not take my food from my eyesight!" I did not like that at all! I also expressed my feelings to the manager at the Customer Service Counter. She said it was a temporary set-up. Well, whoever designed those arrangements did not have the customer nor their employees in mind. You should not take someone's sliced unsealed food from their eyesight! Your employees are taking the brunt of complaints from customers as well as having to walk back and forth wasting time. I will see if they make a change, if not, I will not shop at Walmart in Brookhaven. read more

Stay away from the Auto service center. Lazy, uninformed and unprofessional. Took forever for just an oil change. The tech was so shady I felt it necessary to verify the work. read more

The WalMart in Brookhaven, Mississippi is the worst store I have EVER shopped at. The customer service reps are rude, hateful, and talk and surf on their phones more than work and then blame their slow progress on Corporate Walmart. They allow their friends and relatives to cut in line in front of customers who have patiently been waiting in line and even open registers specifically for people while intentionally discriminating against others. The reps, when confronted, claim to be managers and won't allow you to speak to an actual manager even when asking for the General Managers information or to leave them a message. They aren't afraid of losing their jobs and treat people like they are bothering them. Without customers, Walmart employees have no jobs. This fact needs to be made clear to Walmart Corporate so that they can get this store back on track. My elderly parents use the grocery pick up very often as they are both disabled and it is disgusting how many times they've told me that have waited patiently, after checking in online and when they got there to only be ignored and forced to wait in hot car for over two hours only to be told that the employees didn't know they were there waiting. Again, the employees friends and relatives were helped immediately, but not my elderly parents. This deplorable behavior has happened well over ten times and again, Corporate Walmart does NOTHING to stop it. Our money and our business are going elsewhere to shop. Let's see how long they act like this when corporate starts seeing the decline in their revenue from this store. Maybe then they will try to address the debacle that they call the Walmart in Brookhaven, Mississippi. read more

Automotive refused to air a tire up for me in order to pull in to the slot to get it fixed, refused to put spare on so I could get home. I called a family member to bring me a inflator, no cars in service area and 3 techs stood and watched me air it up. I am a senior citizen. read more

I travel all across the country, and this is the worst Walmart that I have ever been to in my life!! the service is absolutely horrible!!!

My pick up.order was set for 4pm to 5pm, I got a message that it was going to be delayed which is understandable l. I left 20 minutes after they messaged that it was ready. I arrived and checked in on the app and waited another 20 minutes and I called to make sure the app was working right. The woman that answered the phone told me the wait was due to not help and hung up lol on me. Been sitting in my car for 30 minutes and another customer left. Maybe they should hire people ? I know lots of people personally that are very qualified for this position including myself that have been waiting on applications submitted multiple times in the last 12 months so don't give me that "people don't wanna work" crap. Some people do just can't get hired, so stop hiring people who don't wanna work. read more

I am oh so pleased by this walmart. i really do appreciate all they have to offer. walking in i had expected to buy the large curd great value cottage cheese but i was graced with the chance of a lifetime and i had the most wonderful time wandering the isles. just when i thought it couldn't get better i saw a badger in the tire section. i really thought the wildlife exposure was a nice touch and made it a much more well rounded experience. i am so thankful. God bless america. read more

Walmart Supercenter - a container of cottage cheese - Department Stores Near Me - Brookhaven, Mississippi

the service is terrible no one listens to you and the pickup is even worse they take forever

This store is TERRIBLE. I try to give people the benefit of the doubt, and I do realize that service work is one of the hardest industries to work.. with that being said, the employees are disrespectful, rude, have no sense of urgency, and no desire to help. I could go on further, but I think I've made my point. we waited 30 minutes to just be helped. there were hardly any workers on the floor anywhere, and when we asked employees we saw, we were blown off. I wouldn't even patron this store if the next closet store wasn't an hour away. NONE of these people have any customer service skills whatsoever. I shouldn't have to chase people down to spend my money! read more

I'm so sick of the Brookhaven Walmart! I went there over the weekend to pick up a few items. Almost everyone working there was frowning, rude, cold, and obviously hate their job! What is wrong with people today! When I am at work, I try so hard to help others with whatever they need and I expect that same consideration from others. Do these people not understand that they would not have a job without customers? Get with the program people! People are shopping online not only for convenience, but to keep away from rude, hateful people like you! read more

Pretty much one of the only places in Brookhaven to shop. And it shows. The shelves are usually half empty. Most of the staff and management is lazy and doesn't care. Had one time when it took a manager 22 minutes to walk from the service desk to the cashier that needed help. My ice cream melted and the manager acted like she didn't care. The worst part is Brookhaven will never get another big box store. A Target was suppose to be opening right at 7 years ago. Walmart threatened to not only close their Supercenter but also the distribution center outside of town. And when close to half of the people in Brookhaven work at one or the other...well the city caved and didn't let Target open a store in Brookhaven. If you get bad service it doesn't help if you complain to the managers. They DO NOT CARE! And recently they have taken to keeping the A/C set so high that it is in the 80s inside the store. If asked about this the store manager will claim this was an order from corporate. But the Walmart south of Brookhaven in McComb doesn't have the air set that high. The only reason people still go here is there really isn't any other option. read more

Big Walmart the SuperCenter. Whenever I lived in Btown, I would come here at least once a week. Everytime I go here, I would see at least one person I know cause since it's a very small town. They have almost everything you need/want. Now that I live in CA, the Walmarts here are smaller because there's Costco around here. read more

Expect to wait 30 minutes for a propane tank exchange even after paging three times even though there are 5+ key holders. Everytime in my experience. read more

The wallmart pickup here in Brookhaven is insane .. sat here for over a hour would have been better walk-in in a getting them myself ... a man came to my window after 30 min of sitting here and asked my name then said yeah yours is not ready yet ... like why the heck not ? I ordered at 9 am and my time slot was 6-7 and did not get my stuff till after 7:30 ... need more workers read more

Well i guess no one is working today , i have tried to get someone to answer the phone for the past 20 minutes in every depart , even a associate , customer service , no answer , just what is up are the phones out of order , bad bad business. read more

So I called this Walmart and asked them if they had any Piercing kits they said yes and I went to the store and then all of a sudden they don't got them and it's makes me mad because I wasted my time to go up there trying to get something they didn't even have but they lying asses told me that they had it so they wouldn't have to go checked if u don't wanna work there just say that instead lying to your Customers. They didn't even have any Piercing needles DO BETTER WALMART!! read more

Walmart is pretty decent, but customer service is a joke really one person. Really the only other thing I have a complaint about is you can't ever hardly get any assistance out there wgmhen you need it. read more

This store is beyond convenient. Being open 24 hours a day is always convenient. However, some of the staff are rude but most are diamonds in the rough. There are some very nice employees. With that being said all businesses have great and not so great employees. Most of the time it is clean, however you find a lot of stuff misplaced. Since the remodel it seems to be getting better. They stay stocked up in the items I've went for. Could be better but overall it is very convenient and is there for the purpose at hand. read more

I have shopped at this Walmart weekly for years and spend thousands of dollars each year here. Of course there have been frustrating situations thru the years (uninformed/rude employees, out of stock items, etc.), but that can happen anywhere. However, things seem to be getting worse. They are often out of items and now have people stocking the shelves all day - which takes up a lot of space in the aisles. For a long time now, they have checked receipts at the exit for unbagged items. This is not that big of a deal but today it went too far. I had put a case of water and a container of laundry detergent in the bottom of my buggy along with bottled drinks hanging on the side of my buggy and just had the cashier scan them and piled a lot of groceries on top and underneath. (I had a full buggy.). When I gave my receipt to the lady at the exit -she scanned it and my drinks and said she had to scan the water and detergent. What? I had to go get another buggy and take out about 6 bags so she could scan them. Unbelievable! Unloading half my buggy at the exit is the last thing I want to do. It was embarrassing because people were staring and I felt like I was holding people up. If they require that, they should have someone there to unload it for you. This is very upsetting to regular, honest customers. I think it's time to find somewhere else to shop even if that means going out of town! read more

My experience at this Walmart is one that will keep me from ever returning. I haven't been to one in over a year, but I had a lovely nail that decided to make my tire its home and Walmart's Automotive center was the only place open in my small town. While I was waiting, I picked some things up for my dog and only three registers were open. It took over 20 minutes to check out. Back in the Automotive section, Melissa and Deanna were the customer service representatives and I could tell that they were overwhelmed, but Melissa's attitude was absolutely horrible. She was repeatedly rude to customers and even told one to go away and come back when the line was shorter. Finally, a customer was rude back to her and she laughed in his face. Not professional at all. After a two hour wait to get my tire patched, they told me they couldn't patch it and put my spare on. My spare was flat, but they didn't air it up and sent it on my way. Like I said - I'll never return. read more