Went to the pharmacy to get insulin syringes for our Yorkie -Pom mix. They wouldn't sell them. Was…read morerudely told get them where you get her insulin. I'm almost 70 and I don't think I look like a drug addict. Really disgusted with the pharmacy.

Was treated to some wonderful pre Thanksgiving vibe at Kroger at 11:00 a.m. 11/23/22. After…read morelistening to two female employees complain about management and curse about a co worker I decided to let them finish their tirade before asking if there was whipping cream in stock. Apparently the employee was confused by my comment that it comes in a milk carton shaped container after which she repeatedly informed me, in a condescending manner of the difference between milk and whipping cream containers. Why is this woman so bitter? Is it because she is stocking shelves in a Kroger at 60 years of age? Maybe she should go back to school if she does not like her occupation? An employee in another aisle was extremely helpful when I requested the whereabouts of bread stuffing and the cashier was cheerful and pleasant. Maybe some Kroger employees should say nothing to say if they are focused primarily on anger and hatred.

Stop Racially profiling people of color, Food City!…read more Worst Grocery Store Ever! Was at a state park (Falls Creek Falls State Park) in TN. Asked a staff member at the park if there was a grocery store near the park that accepts Apple Pay. They mentioned @FoodCity, Crossville, TN. Decided to drive to Food City but found a #FoodCity closer in #CookevilleTN. Entered the store, picked up a banana and a prepaid Visa gift card. Proceeded to checkout lane to pay for items using Apple Pay. I asked for $700 to be placed on visa gift card. The Assistant Manager (Danny Whitson) was called and came to the register. He asked for my DL. I shared it with him. After carefully looking at my DL, he said "I am not giving you any money." Shortly thereafter another guy -- husky, short, mid 50ish came to the register, looked up at me and asked for my DL. I asked who are you? He seemed belligerent and pulled out a ID card wallet from his pant pocket and hurled it on the counter. I looked at the paper card-it read "Steven Houston, Loss Prevention Security, District Mgr, Knoxville TN, Food City." The cut out paper card was neatly tucked inside a well worn ID card wallet. After carefully inspecting my DL he, Steven Houston stated "we are not giving you any money." I asked why? The AM-Danny Whitson again stated "you are not getting any money." They both repeated this several times in unison as shoppers began to notice me. The security guard left the the counter. I took my iPhone and begin recording the incident and noticed there was a huge recording monitor right above the counter/my head. The AM walked away from the counter and followed the security guard who noticed I was filming them and hid in a corner of the store. Several minutes later the AM comes out of hiding and walks back toward the counter. He passes right by me as if I were invisible. I said sir, he comes back to the counter. I asked why am I being denied the right to use #ApplePay? He, Danny Whitson- AM looks at me and ask me to "leave the store." I was in shock and asked to speak to the General Mgr he asked why. I replied it feels like I'm being selectively targeted. I decided to leave and upon leaving the store, I mentioned to Mr. Whitson I would be sharing the video I recorded on social media, which he replied "You can't do that w/o my permission." 5-10 ft away from exit door I was approached/swarmed by (3) police officers. One officer stated they received a call from FoodCity that "someone was trying to get a bunch of money and was acting suspicious." I explained to the officer what happened and while speaking to that officer another officer interjected in a semi aggressive posture and demanded "I get out of the store, leave now." I felt threatened and feared for my personal, physical safety surrounded by (3) police officers. I left that store almost running thru the parking lot. Parked across the street from #FoodCity and broke into tears. I must've cried for about an hour until my eyes were so swollen I could barely see. I felt crushed, hurt, humiliated and terrified from this event. Called corporate office several times, no response I'd like to know why was I denied the right to use ApplePay. Why was I asked to leave the store when I did nothing wrong. Who made the decision to call the police and why were they called, and when did " $700 become a bunch of money?" I believe I was racially profiled because I am a person of color.

Food is ok. Prices are decent. Customer service is abysmal…read more The restrooms were clean. This grocery store also has a Starbucks and a food court. The Starbucks drinks were made quite well and the baristas provided excellent service. The food court associates provided terrible service. The food in the food court was subpar. It tasted very greasy like old burnt grease. The food seemed like it was sitting out in the warmer for a long time and was very dry. The grocery store has a lot of food items available plus seasonal decorations and alcohol. The self checkout process was a pain.

We go here a lot almost never smells like fart the only thing wrong is the floor looks like it may…read morebe a couple years old

visited one once - could not find a single thing there that I always buy at kroger, publix,…read morereasors, ingles, walmart, etc. - bunch if weird brands and none of the vegetarian special things I get like the plant based things, special breads, etc. - have no reason to ever look at it again. Probably good place for people looking only for low pricing, but buy cheap stuff - get cheap quality! oh, yeah - and that "rent a cart deposit" thing - total turn off... I found a cart not returned to the rental stall ~ and when I left, I gave it to this lady heading in to store so she too saves this stupid deposit thing... I'm disabled with MS, and for me to have to walk back from the return cart stall is discriminatory....

Beverly at store 1634 Cookeville, TN Publix needs to go back to training for customer service. She…read moregreeted the person in front of me , when it came to me , she did not even acknowledge me. I had 2 transactions 1) WIC purchase for someone else that she snubbed at. I felt stereotyped. I purceeded to pay for the remaining balance still no interaction, nothing. Nothing from Beverly!! Maya the young lady bagging was extremely happy, friendly and sweet. Perhaps Beverly should take a lesson from young Maya.

Love coming to the Deli at Publix. Fresh bread, Boars Head meats and friendly staff. Great…read moreselection of groceries for road trip snacks

Friendliest gas station store manager ever! Steve Hankes is crazy, I think! Talks to himself with…read morehilarious comments. Asked me if I would like a "water bag". I presume he was equating a paper sack for my water to the paper sack a drunk asks to have to cover up his can of Pabst!

Reasonable prices especially when you use your MVP card when you shop. They have great selection of…read morefresh produce, amazing baked goods and fresh high quality meats, They send a flier out every week. Be sure to sign up for a MVP card and use it to get the sale price on the "hot sale items". They have friendly people working in Customer Service . They are kind and happy to help you with anything you need. I shop at Food Lion in Jackson Plaza in Cookeville Tn. Their prices are better than Walmart's on certain items . The meats are always fresh. The watermelons are cheaper than Walmart . The Large seeded watermelons are 5.99 and Walmart charges 8$ for these. This is a great place to to shop!

Best store ever. Have shopped for years since opened and now shopping online is just so convenient…read more I absolutely love all my shoppers! It's fast with smooth shopping and handoffs! Thank you to all my shoppers!

Awful experience not having little Christmas decorations especially lighting. I asked two managers…read morejust talking away and one of them looked confused replying back maybe they were all bought.

Would give a zero if I could, they were extremely rude to me on the phone and then eventually hung…read moreup.

Clean. Well stocked. Shares parking lot with CVS & Bilimar STation.read more

I went to dollar store right as you come in from Sparta. I was told I could not use self check out…read morewithout an app on my phone. There was a line a mile long and the man was working she was not. So we put our food down told them it was bull. And we left. She threw her arms in the air like we did something wrong. Will not shop there again