Friendly, concerned and professional dr. & staff. Need to talk to someone one on the phone right…read morenow? Call, then press zero. Otherwise, stay on the line and listen for the options. It's that easy. The staff explained all my billing and insurance options and took care of scheduling my surgery and hospital stay. Dr. Stokes sat down with me and explained things thoroughly. At times, he even drew diagrams to help me understand. I went to Stoke's 6 years ago and had a similar satisfying experience. I would definitely recommend Dr. Stokes.

Probably the worst doctor's office I've ever been to. The office number phone system makes it…read moreimpossible to speak with anyone, the office staff never returns calls, and their billing is so difficult even the staff cannot calculate a co-pay. If you can get past all that and actually see Dr. Stokes, he's a nice guy but spends about 3mins total with every patient and doesn't communicate follow-ups sufficiently to have the staff order proper tests or schedule future appointments. No way I would ever recommend anyone go to Stokes Urology--just drive to St. Louis or Nashville.

Making an appointment was difficult and the wait was 2 weeks. However the lobby was clean and…read moresocial distancing was enforced. Mask are required and temperatures are checked before your appointment. A covid test was required for me. The secretary was polite and quick with the signing in process. What I didn't like- the physician using a yahoo email to talk about patient relations. That's unheard of where I'm from so that was weird for me. The PA was nice but misdiagnosed me. I would recommend for acne but nothing too complex or autoimmune. The room was small and dingy. I wouldn't get any procedures done here. There was a sink full of syringes that I have no idea if they were used or clean. Just a bad experience.

I and my wife have been patients of Dr. Westphal for over a decade. He and his staff always take…read moretheir time with us. Dr. Westphal is very professional. A couple of years ago I had a black growth on my arm. I was able to get an appointment within a week and the growth was removed.

Talk about a one stop shop! They have it all right there or next door. Everything from…read morechiropractors to Primary's, to my head therapists. They also offer exceptional,7 physical Very little wait time for an appointment.

Very professional and caring staff. I like that my primary care physician and chiropractor are in…read morethe same office.

This is a doctor that cares. He is patient and thorough in explaining and follow up. Whenever I had…read moreconcerns or questions after hours ,he was prompt to follow up.

Dr. Crabtree is AMAZING and I wouldn't go anywhere else! However, some of her staff (just one…read morereally) make me feel like I am a bother and they are put out. They are cold and act as though they have better things to do. With saying that, I won't change doctors because that is how good the care she gives. I will just have to deal with it until someone leaves.

I have been going to them for many years and have always been very happy. Dr. Jacobs is very…read morethorough and willing to spend time with each patient, willing to discuss and explain any concerns. In the past, I have tried buying my glasses at other places, but was not totally happy. Most recently, I bought regular glasses and sunglasses from Jacobs and Crabtree and was very happy. Tracy, who is the person who helped me try on and select different frames, is extremely knowledgeable and helpful. She even printed out photos of some possible frames from the Internet for me to consider. Her suggestions regarding lenses and coatings were right on. I couldn't be happier.

My mother and I have been here 5 times in the past year. We wanted an alternative to giant clinic…read moreexperience as mom is elderly and the three different desks with long walks to check in and leave (and such) was getting too confusing. Mary and Dr. Kupferer are both kind and not rushed. Easier to be seen. We had a long wait one day, because Mary was out with Covid, but Dr. K made us feel like we were his only patients. I recommend this practice, as independent doctors, with their own family practice.

Dr. Kupferer was recommended to us by a current patient. When I called to request an appointment…read morefor my sick husband I was bluntly informed that I had to come in and fill out paperwork before even being allowed to schedule an appointment, followed even more bluntly that doctor was not taking new patients if they needed opioids. I was then treated to the tale of how this woman's son and grandson both had curvature of the spine and her grandson is a wrestler. Meanwhile my husband is coughing so hard he's passing out. In spite of her rudeness I got my husband in the car and made the almost one hour drive to the office. I asked if there was a chance my husband could be seen that day she flippantly informed us that doctor wasn't even in the office. I commented that that would have been nice to know when I called. She quite derisively replied that I hadn't asked. I admit that in my frustration I snipped that I didn't realize I had to ask and turned to help my husband back to the car. On our way out she made sure we heard her sarcastic verbal parting shot, "Nice." It doesn't matter how wonderful the doctor may be when the office staff act as if they're doing you a favor by deigning to speak at you.

I will not leave a complete review yet, except to say that I am very dissatisfied with my…read moremulti-visit experience of dental and personal caring at Dr. Rea's office in Herrin, Illinois. As soon as I registered my very first complaint, as a result of a bloody tongue every night since his care, he FIRED ME as a patient. He refuses to complete our plan of treatment, or to fix the harm he has done. I tried to appeal to him, but he was resolute in his being offended by my complaint. I am hoping he will make it right. I feel deeply insulted by his immediate and uncompromising responce to my complaint, which I have Never levied, upon ANY doctor, even after 28 surgeries following a car crash.

I was referred to Dr. Rea by my husband who has been seeing the doctor for about 2 years. Hesitant…read moreto leave my dentist of 27 years, I decided to give Dr Rea a try and I am SO glad I did! This was one of the best dental appointments I've ever had with a very through exam, personalized care, and an excellent cleaning! I highly recommend this practice to anyone looking for basic dental services. A few things to note about Dr. Rea's practice: -Very friendly, professional and accommodating staff. -Facility is clean and up to date with modern dentistry tools, free wifi, appointment reminders via text, and TVs at every patient station -Dr Rea and his staff give excellent detail on dentistry procedures thoroughly explaining the process, long term care, and additional services that may be needed in the future -Customized dental care based on the needs or suggestions of the patient -Very reasonable pricing -Staff has extensive knowledge around coverages provided by national dental insurance plans and creates on the spot quotes for immediate and future treatment plans