Compré dos batas de baño de la marca Calatea, SKU: 41108910, modelo VIENA G, que llegaron el 30 de…read morediciembre de 2025. Al lavarlas para usarlas, noté que se destiñeron y mostraron colores rosados en las fibras, lo que indica una calidad muy deficiente. Al reportar lo sucedido al día siguiente, 31 de diciembre de 2025, a Palacio de Hierro, no quisieron asumir la responsabilidad por el mal producto, argumentando que ya había sido lavado. Es importante mencionar que las batas nunca se utilizaron, por lo que considero que una devolución o intercambio sería lo más apropiado. Sin embargo, el centro de atención al cliente no supo ni quiso ayudarme en esta situación. Les aconsejo no adquirir NADA de la marca Calatea.

La atención al cliente es pésima, son muy groseros y déspotas. Me robaron una tarjeta de crédito y…read moreel ladrón se compró algo de $10,000 y el equipo de seguridad no hizo nada. Eso fue en la suc. de Querétaro. Además venden cosas muy chafas a precios altísimos. Compre una rasuradora y al mes se descompuso.

This mall is very convenient and pretty big. The food court is on the third floor and the movies…read moreare up on the fourth floor. We ate at the food court twice since it was close to our hotel. The food court has many options form Chinese food, to ramen, KFC, Subway, McDonalds, and Dominoes to name a few. There were workers going around cleaning and tidying up the area. The mall was clean and beautifully decorated for Christmas. We stopped at Pull and Bear and bought some accessories and clothes.

Compared to malls in Polanco, this mall on the border of Roma and Juarez in Mexico City had some…read moregood options for clothes. Unlike Polanco, could even find a few sale racks. At the New Era store here, was able to score some CDMX exclusives. Food options here were pretty weak, but I was able to shop exactly for what I was looking for.

I remember going to one of these stores in Northern Virginia when I was 6 and how incredible it was…read moreto find out that this chain still exists! I drove past it and turned around because I had to see what this Woolworths was all about. I want to say that this store almost reminds me of a Kmart and Sears back when they existed in the United States. There days after Christmas and this store was still jamming out the Christmas music, and maybe that helped attract more customers, because this there were a lot of shoppers here at the store. I mostly saw clothes and shoes on display. The second level consisted of homeward and toys everywhere. I saw a couple of nice wind breakers, and they had a good deal on socks that even beat Walmart's prices. There weren't any name brand clothing items, and the socks were the Atléticos brand, bit they still appeared to be of decent quality. I picked-up a Lakers ball cap for $329 which was a great deal!

Woolworths disappeared in the states decades ago. There's times I miss that place. And I'm sure I'm…read morenot the only one who's over 40 that remembers it. You could always find what you needed at a reasonable price. I'm on vacation in Mexico and if I'm going to buy something I want it to say Hecho en Mexico. That and finding what I want for the price I want makes me very happy. I found several things; one was a FireWire that I needed last week because the one I had was fraying. I paid triple the price at a place in Reforma 222. here I found one that's reinforced that was less than $90. MXP. I could kick myself now because I don't have the receipt anymore or I'd return it. $200 odd pesos is $200 pesos.

Super slow Service and super horrible cafeteria style food!…read moreThis was a mistake to come Here! I am very disappointed!

This is a large department store and you can find almost anything you need…read more If you are lucky you find a great sales rep to help you otherwise you will be running around trying to find someone to ring your purchase. Don't expect good service. it is good to buy gifts as they have gift receipt and free gift wrapping.

Compré dos batas de baño de la marca Calatea, SKU: 41108910, modelo VIENA G, que llegaron el 30 de…read morediciembre de 2025. Al lavarlas para usarlas, noté que se destiñeron y mostraron colores rosados en las fibras, lo que indica una calidad muy deficiente. Al reportar lo sucedido al día siguiente, 31 de diciembre de 2025, a Palacio de Hierro, no quisieron asumir la responsabilidad por el mal producto, argumentando que ya había sido lavado. Es importante mencionar que las batas nunca se utilizaron, por lo que considero que una devolución o intercambio sería lo más apropiado. Sin embargo, el centro de atención al cliente no supo ni quiso ayudarme en esta situación. Les aconsejo no adquirir NADA de la marca Calatea. Adjuto las fotos que muestran lo que supuestamente compré y lo que obtuve tras lavar el producto una sola vez.

I've always been bewildered whenever I come into this store jist because of the sheer size and…read moreincredible selection. It is like this place thought about everything someone would want to buy. Whether it be food, clothes, or electronics, this place has more variety than anyplace else. I've been to one other location to purchase clothing, and I actually just happened to come across this store by chance. I actually did need to replace a couple of t-shirts that got torn, so I came to see if they have something similar. Whilst they didn't have exact matches for the shirts I was looking for, they had several more that were kind of close. Really this place is so huge, you are bound to find what you are looking for.

Stopped in for the cafe and view on the 7th floor overlooking the museum - stunning! As expected,…read moreprices were a little high but it was a nice place to get a rooftop meal for a little wait. I got a ham and cheese croissant and frozen chocolate frappe drink - the food came out fairly quickly and it was a nice stop to rest our legs from all the walking!

How nice to see a Sears while traveling in CDMX ! Well, of course the word is out to go to the 8th…read morefloor cafe to see the stunning Bellas Artes building. We all went up in a very slow elevator, however there is an escalator as well. In fact, on the way down, we enjoyed the view even better than up top where you had to scoot around the row of people at the ledge either eating or taking photos too. While here, we did eye some jackets, but in the end, came for the views !

Barrio Alameda is a very cool restored 1920s building with several shops, restaurants, and bars…read moreinside! We wandered in because I wanted to try an afternoon mezcal cocktail from Mundana after exploring the area for a day, and it was great. We had our cocktails and then wandered into a few stores - lots of cool places to check out. The building was beautifully restored - definitely a cool sight. And there are bathrooms - you just need the code from someone at one of the shops, restaurants, or bars! Definitely a cool place to spend some time if you're in the area! Kind of a quiet, cool (a little bit hidden) oasis just off the very busy Alameda Central!

This place was extremely cute to walk into. The door man explained to me it was done after a…read moreEuropean concept of small boutiques and shops. Place is very elegant. Very clean and so many shops to buy from, drinks and food are served here as well. Walked the first floor only and it was a nice vibe. There are three floors in total. Plenty of shopping. Español : Este lugar era extremadamente lindo para entrar. El hombre de la puerta me explicó que se hizo después de un concepto europeo de pequeñas boutiques y tiendas. El lugar es muy elegante. Muy limpio y muchas tiendas para comprar, bebidas y comida se sirven aquí también. Caminé solo en el primer piso y fue un buen ambiente. Hay tres pisos en total. Un montón de compras.

This plaza shopping center has changed drastically over the past ten years. Even the anchor…read morerestaurants are completely different. There used to be a Starbucks and Italiani's restaurant. Those were replaced with the Casa de Tono Andrés a Hooters restaurant. There also used to be those small puestos along the main hallway. I remember one of those places sold cell phones and accessories. I think that the plaza has improved due to those changes, although I do miss Italiani's. I used to be at the Starbucks all of the time because my pareja worked across the street en una estética. I also think that there are now higher end value retail stores now in place. There weren't a lot of people when I went there today, and I think the reason is that everyone is now tapped-out after the holiday.

Horrible place! I've been to this plaza several times, always hoping to find what I needed because…read morethe location is so convenient. Every time I've been disappointed--either things were almost twice as expensive as other places (especially in the Marti) or the mall staff were just so rude, I swore I would never go there again. However, our last experience here was so bad, I had to write a review. Not only do you have to pay a coin machine for the bathroom that only accepts five peso coins, but the guards wouldn't even let my wife wait for me in the food court. I can't help but think there was some malinchismo involved, as my wife has darker skin, but either way it was extremely rude and we didn't ed up buying anything. There are definitely better places to go shopping around the Zona Rosa with better prices and more variety, and most of the stores in this plaza have other locations nearby, so I can't imagine why anyone would shop here. I certainly won't go back, not least because racism isn't cool.

Compré dos batas de baño de la marca Calatea, SKU: 41108910, modelo VIENA G, que llegaron el 30 de…read morediciembre de 2025. Al lavarlas para usarlas, noté que se destiñeron y mostraron colores rosados en las fibras, lo que indica una calidad muy deficiente. Al reportar lo sucedido al día siguiente, 31 de diciembre de 2025, a Palacio de Hierro, no quisieron asumir la responsabilidad por el mal producto, argumentando que ya había sido lavado. Es importante mencionar que las batas nunca se utilizaron, por lo que considero que una devolución o intercambio sería lo más apropiado. Sin embargo, el centro de atención al cliente no supo ni quiso ayudarme en esta situación. Les aconsejo no adquirir NADA de la marca Calatea. Adjuto las fotos que muestran lo que supuestamente compré y lo que obtuve tras lavar el producto una sola vez.

fui a comprar unas cosas a Dior y la señora muy "amable" como que de mala gana pero trato de ser…read more"amable", al momento de que iba a empacar los productos busco entre muchos empaques y agarro los más maltratados u feos, literalmente las cajas de los productos se estaban rompiendo y casi ni se veía las letras de lo feas que estaban, vi como el producto que yo elegí estaba en un empaque en un buen estado, era nuevo lógicamente, pero ella cambió de cajas y busco la más fea para darme, también cuando me dio la bolsa de "Palacio de hierro" busco la más fea, estaba toda arrugada y se veía algo vieja. espero que no me haya dado un producto que estaba en prueba, porque agarro el que estaba en prueba y el nuevo e hizo todo un revoltijo y me quedé confundida.

Me gusta! To call this place hipster would not give the store justice. There's three complete…read morelevels of totally cool stuff, and I spent nearly fouety five minutes checking out everything. I wasn't the only one with that same plan as there were tons of people checking things out and buying stuff. My bad that I didn't bring my credit card because I would have walked out with at least four pairs of jeans. The guy working here was also cool enough to greet me and inform me of the additional areas and levels of the store. It's definitely a destination store worthy of checking out.

I see why this place was so hyped up: a huge variety of items across several floors. It's a really…read morewelcoming environment, and everything is laid out well. The prices were a bit confusing; everything seemed to be 50% more expensive than other similar stores. But overall really cool vibe!