I was pleasantly surprised with my experience this morning at O'Reilly's. As soon as I walked in, I…read morewas greeted by Miranda who was so helpful. I shared with her that I needed a new headlight since my passenger side headlight was out. She was quick to offer her assistance and asked me a few questions to make sure she would pick the correct light(s). She did ask if I was interested in replacing both lights and I was like, sure! She is right, it makes sense to do them at the same time. She offered a few different options and I basically trusted her opinion and went with the lights she selected. After paying, she was even kind enough to help install the lights for me! THANK YOU! Miranda was sharing lots of fun stories with me and was very fun to talk with. She made the experience more enjoyable than I ever thought it would be to visit an auto parts store; thanks! I will definitely keep this location in mind whenever I need additional auto parts. The customer service was great and now I have 2 new and bright headlights!

My car battery failed, and the guy from AAA acted like it was something special and rare and I…read morewouldn't find one anywhere. I called O'Reilly's told them about my car and the man said he had two different models in stock for my car. Explain the difference, and I chose the more expensive one. He said he would put it in. When I arrived at the store, he waited on me promptly collected. The battery from the back along with this cart of tools came out and very promptly change the battery, and make sure everything was OK afterwards great product great service great price very thankful

I like to do my own car maintenance when it's not too big of a job that requires an actual expert…read more It's kind of a hobby that gets me outside actually working with my hands. My profession requires zero manual labor and I'm always inside so it was kind of a nice break to unwind and do something that requires a little torque wrenching and sweating. I know, doing car maintenance isn't probably the first thing that pops into ones head when looking for a new hobby, but hey, I like it. So, it was time to replace my drive belt (aka serpentine belt) and after looking at some DIY's on the web I figured I could do it myself. I called up Advanced Auto Parts and checked if they had the belt. Affirmative. I also inquired about the tensioner tool (helps get belt off) and if they had a loner. Affirmative. So, I drive over to pick both up and employee Robert M had them handy after I called. One minute later I'm out the store and on the way to change my drive belt. The job goes fine and I have the new belt on and properly installed in maybe 20 minutes. I return the tensioner tool to the store. Friendly employee Charice C quickly processed the tool return and I'm good to go. Aside from liking to do my own car maintenance as a hobby, the cool side benefit is the cost and time savings. I did this maintenance in less hassle than it would've been for me to drop my car off at a shop, be without my car for the day and pick it up later. I've seen the cost for this as high as $185 at the dealer. The well regarded belt I bought was $31 + tax and the tool lone was free! Awesome. Thanks Advanced Auto Parts of Crestwood!

This place has excellent customer service. The two times I've been here, two different staff people…read morehave given excellent service. Very knowledgeable and very helpful. If you need auto parts and you're in this area this is the place to go.

I was very pleased with the customer service I received at the Fenton Napa! Had to replace my…read morewife's battery - good price and they took care of things right away for me. All I had to do was open the hood! The crew knows what they are talking about at this store.

Bob & Steve are really good guys. They have helped me & my family for better than 10 years. If they…read moredon't have it, they can get it!

Thank you to the guys working today! I really wish I could remember the guy's name who helped me…read morespecifically, but for the life of me, it is just not coming to mind even though I specifically said it out loud so that I would remember it. I went in this afternoon to ask about changing a front light in my corolla. He was able to look up the specific light I needed for my car and after paying, he walked out with me and switched it out for me. THANK YOU! I really appreciate how quick and helpful he was and I know that if I ever need other auto part stuff, I can visit this location since it is so close to my house.

Right at closing on a Sunday night, our little family rolled into O'Reilly with car issues. My…read morehusband knew how to fix it, but it wouldn't have been possible without Jon and his coworker. Their assistance was awesome- even though it was after the store closed & way outside of their job descriptions. Little acts of extreme kindness are incredibly appreciated.

This post is about my experience with an employee! David was fantastic, he helped me out twice with…read moremy Honda this week. He truly went above and beyond to diagnosis and fix two issues with my car! I will continue to use this location because of his attention to detail.

I visited this store to purchase turn signal bulbs. The employee was very rude and disrespectful. I…read moreadvise against doing business with this store.

Amazing service. The store manager not only took care of me, she changed my very hard to reach…read moreheadlight, those of you who drive a Mazda CX7 know what I'm talking about. Very happy customer.

I don't like to write bad reviews but the customer service was horrible. Very rude to my dad and I…read morea couple months ago when trying to buy windshield wiper fluid. We first asked where it was, he looked at us like we were stupid and then raised his voice and my dad when asking a simple question.

We could not be more satisfied with the service we received at Sunset Ford!…read more I originally planned to buy a car from CarMax or Carvana. I don't like negotiating or the whole "sales game" car dealerships often play. My mom convinced me to go check out a dealership just to see what they had. Sunset was the first dealership we visited, and we were so happy we purchased a 2020 Ford Escape right then. They made us feel comfortable and taken care. I loved that no one was pushy or pressured us. They showed us a ton of vehicles and gave us any answers or support we needed, but ultimately went with what WE wanted instead of what they wanted to sell (like some dealerships). From sales to financing, the entire team took the best care of us. I will never close the deal till Sunset again when it comes to my car purchases (see what I did there ;))

Again I tried to give them a 2nd chance. Ended up canceling my appointment for recalls. They act…read morelike you're troubling them when you tell them you're going to wait for your car. Told them if it's not done then I'll get a rental. Probably mad they might be out a rental. Then when rental call to confirm she told me I needed a credit card not debit (which I was going to use). I told her I wasn't told that. She told me drivers license. proof of insurance and $250. When I told her she said she was Rental Manager and she took my original call and told me credit card. I told her so I guess I'm lying. She said no I didn't say that. But she implied that. Oh well guess I will try another dealer service center. Wish I could put no stars.

I love this dealership both from Service and Sales. I am so glad the move from Webster made it…read morecloser to my house. Our family has a total of 4 Subarus and both the brand and the dealership keep us loyal. Kevin P Crestwood

Jay, Aaron, and Kevin were all fantastic. My brother bought a new 2026 Forester, and my wife & I…read morecame along for the ride. Literally. Great team. Patient, knowledgable, and thorough. You can't do better than Sunset Hills Subaru!

This was the first time I've been at this location and I also got to meet the owner Peggy. She was…read moreso wonderful and so kind. She really goes above and beyond for her customers. I really enjoyed that she had Oktoberfest for her customers which included hotdogs, brats, cucumber, salad, potato salad, and so much more Oh, and I can't forget nothing Bundt cakes that she had as well and made sure all the staff got one before customers because she wanted them to feel appreciated It goes above and beyond and really cares about their staff. I dealt with Brandy sales associate and she was so lovely to work with. I highly recommend her market for a new or new to you BMW

As a new customer I had high hopes - they are close and I had just bought a used rather high…read moremileage BMW. When I tried to schedule a simple diagnostic check and maybe add an oil change, they insisted on $500 cash. I have a credit score well into the 800's and could prove it on the spot - Nope. Cash only. If you pay your bills, and have great credit and need an insult? This is your place. I called several other dealers - none had ever heard of such a thing. They said it's their policy on high mileage cars - positing that I might abandon the vehicle. Yeah right.