I was pleasantly surprised with my experience this morning at O'Reilly's. As soon as I walked in, I…read morewas greeted by Miranda who was so helpful. I shared with her that I needed a new headlight since my passenger side headlight was out. She was quick to offer her assistance and asked me a few questions to make sure she would pick the correct light(s). She did ask if I was interested in replacing both lights and I was like, sure! She is right, it makes sense to do them at the same time. She offered a few different options and I basically trusted her opinion and went with the lights she selected. After paying, she was even kind enough to help install the lights for me! THANK YOU! Miranda was sharing lots of fun stories with me and was very fun to talk with. She made the experience more enjoyable than I ever thought it would be to visit an auto parts store; thanks! I will definitely keep this location in mind whenever I need additional auto parts. The customer service was great and now I have 2 new and bright headlights!

My car battery failed, and the guy from AAA acted like it was something special and rare and I…read morewouldn't find one anywhere. I called O'Reilly's told them about my car and the man said he had two different models in stock for my car. Explain the difference, and I chose the more expensive one. He said he would put it in. When I arrived at the store, he waited on me promptly collected. The battery from the back along with this cart of tools came out and very promptly change the battery, and make sure everything was OK afterwards great product great service great price very thankful

I went to the Crestwood store on Sunday, June 14, 2020, at approximately 11:00AM. I was going to…read morebuy a spray wax kit for my car. While I was looking, the person behind the counter was talking to his delivery driver. A comment was made about driving on Geyer Rd through Kirkwood. The delivery driver said that there were too many bicycles on that road. The counter man said, "S**T, just hit the bikers." I dropped my purchase on the floor and left the store. That type of disregard for those of us who cycle is an arrogant disregard for our safety. Lost me as a customer forever!

I like to do my own car maintenance when it's not too big of a job that requires an actual expert…read more It's kind of a hobby that gets me outside actually working with my hands. My profession requires zero manual labor and I'm always inside so it was kind of a nice break to unwind and do something that requires a little torque wrenching and sweating. I know, doing car maintenance isn't probably the first thing that pops into ones head when looking for a new hobby, but hey, I like it. So, it was time to replace my drive belt (aka serpentine belt) and after looking at some DIY's on the web I figured I could do it myself. I called up Advanced Auto Parts and checked if they had the belt. Affirmative. I also inquired about the tensioner tool (helps get belt off) and if they had a loner. Affirmative. So, I drive over to pick both up and employee Robert M had them handy after I called. One minute later I'm out the store and on the way to change my drive belt. The job goes fine and I have the new belt on and properly installed in maybe 20 minutes. I return the tensioner tool to the store. Friendly employee Charice C quickly processed the tool return and I'm good to go. Aside from liking to do my own car maintenance as a hobby, the cool side benefit is the cost and time savings. I did this maintenance in less hassle than it would've been for me to drop my car off at a shop, be without my car for the day and pick it up later. I've seen the cost for this as high as $185 at the dealer. The well regarded belt I bought was $31 + tax and the tool lone was free! Awesome. Thanks Advanced Auto Parts of Crestwood!

I was very pleased with the customer service I received at the Fenton Napa! Had to replace my…read morewife's battery - good price and they took care of things right away for me. All I had to do was open the hood! The crew knows what they are talking about at this store.

Bob & Steve are really good guys. They have helped me & my family for better than 10 years. If they…read moredon't have it, they can get it!

Thank you to the guys working today! I really wish I could remember the guy's name who helped me…read morespecifically, but for the life of me, it is just not coming to mind even though I specifically said it out loud so that I would remember it. I went in this afternoon to ask about changing a front light in my corolla. He was able to look up the specific light I needed for my car and after paying, he walked out with me and switched it out for me. THANK YOU! I really appreciate how quick and helpful he was and I know that if I ever need other auto part stuff, I can visit this location since it is so close to my house.

Right at closing on a Sunday night, our little family rolled into O'Reilly with car issues. My…read morehusband knew how to fix it, but it wouldn't have been possible without Jon and his coworker. Their assistance was awesome- even though it was after the store closed & way outside of their job descriptions. Little acts of extreme kindness are incredibly appreciated.

I visited this store to purchase turn signal bulbs. The employee was very rude and disrespectful. I…read moreadvise against doing business with this store.

I experienced an excellent and caring Fenton store manager named Dillon. After the Arnold store…read moremanager named David refused to acknowledge my Die Hard Gold battery warranty, Dillon immediately honored my warranty. Dillon cares about his customers and especially senior citizens. Thank you Dillon.

I would like to thank Pat for his awesome and punctual customer service. He was very pleasant with…read moregreeting me with getting a new battery for my car. While, Pat was putting the battery in my car we had a very informative conversation and many different things. I tried to buy his lunch he refused. So, I just wanted to take this moment to give the AutoZone an excellent review that matches the service that was provided. Thank Pat you made my day!

I don't like to write bad reviews but the customer service was horrible. Very rude to my dad and I…read morea couple months ago when trying to buy windshield wiper fluid. We first asked where it was, he looked at us like we were stupid and then raised his voice and my dad when asking a simple question.

My husband and I have purchased a total of three cars from this dealership. Cory is the best.read more

The service manager Nick Ellison refused to repair my AC system after the shop broke a part trying…read moreto disassemble the rear system lines to repair the freon leak. I refused to pay $6000.00 to repair something that Sunset's service department broke leaving me with a $536.47 labor cost and an inoperable AC unit right before summer. My service advisor Kyle Lohmeyer tried everything that he could to get my issues corrected and apologized for things being left the way that Nick left them. Thank you for everything that you tried Kyle!

Bought a 2023 Subaru Ascent Onyx Edition and couldn't be happier with my new car. Alexis Simmons…read morewas my sales person. Loved her! Alexis was so helpful in making my decision. If she didn't know an answer to one of my questions, she would find someone who knew. No B.S. talk. Management and Finance staff was pleasant and easy to work with. They all turned buying a car into a stress free and enjoyable experience.

I went to Sunset Hills twice ready to buy a car. Both times I was waited on by a rude female…read moresalesperson who didn't seem very interested in selling a car. She also knew next to nothing about the cars. Consequently, I went elsewhere to purchase my Subaru.

My service advisor was friendly and there was a high level of communication. However, I've found…read moreAutohaus to consistently charge more compared to other area BMW dealers for the same service. Thankfully I decided to get a second opinion on a $4000 repair that my car allegedly needed and was deemed unsafe to drive by Autohaus because I was informed by another dealership that after rigorous testing everything was in great shape!

Had a great experience purchasing our first BMW from Autohaus. Everyone was great to work with,…read morefrom sales, to finance to the "genius" who helped set up our car!!