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Walker Motors

5.0 (1 review)

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3 years ago

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Petro Nissan

Petro Nissan

(11 reviews)

I made an appointment online for 8:30 for an oil change, tire rotation, and wiper blades…read morereplacement. I get to the dealership and get told it's a 2 hour wait on oil changes. Oil changes are first come, first serve. Then why have appointments available? When I asked for a manager, I was told there was not one there. That's ridiculous. I will say that the lady who checked me in was polite and apologetic. She was able to get me out sooner. That's the only reason that I didn't rate it a 0.

I know that a lot of times even if you have an appointment with the doctors office, it takes a bit…read moreof time to be seen. But every single time we come here to have an oil change and tire rotation, it takes almost 2 hours. There is absolutely NO reason that it should take that long. I know they may throw that "We do a how many ever point inspection" at me. But I know that it's not true, because they said I needed a cabin air filter after my husband had changed it 2 days prior to coming in. When we question them and asked did they really check it, they said yes. So he showed my husband a photo of the filter and that it needed to be changed. Well surprise surprise, the color the filter was wasn't even the color he had changed it to. My husband walked to the back with them, and they showed him our filter which was still in the car. It was NOT the same filter that was in his photos he had shown my husband. I do NOT trust this service center. I do NOT plan on coming back. I can not recommend the service center, but the dealership so far the people seemed super nice. I am only reviewing the service center.

Walker Motors - car_dealers - Updated May 2026

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