I have used many pharmacies, primarily Walgreen's (not this location) as well as Ingles pharmacies. After a recent move this is convenient as far as location but that is about it. The pharmacists are exceptionally rude as well as the staff. There is one pharmacist that sits on a stool and is always eating! Every time I have visited this location this person is on the stool, eating over the counter where she is reviewing prescriptions, counting them, dispensing, I don't know what. However, I do know that she went to school, must be educable. I wonder what the South Carolina Board of Pharmacy, LLR & DHEC 's opinion would be of a Pharmacist eating food while dispensing Rx. Not to mention just the un-cleanliness. The other pharmacist is down right rude. My son needed a specific OTC medicine after a surgery I could not find it. So I asked the pharmacy staff. They shrugged their shoulders and pointed behind me. I explained that I already looked. They offered no additional help. I went to pick up a regular prescription after it was ordered on Monday after 12pm. I did not have the time to pick it up on Monday and giving the trouble I had already experienced a thought I would wait until Tuesday. Tuesday I return to pick it up and it was not ready. This has happened multiple times. The staff said it would be about 10 min, I could wait on it - in the car line!!?? Why would you tell someone to do that, there are cars lined up behind me already. I would think that Walgreen's would prefer a better method than backing the customers through the parking lot to the street. I also think that they would possibly prefer a better experience for the customers in the drive through line. It's not there to sit and wait. Alas I left to do another errand. Upon returning after my errand, IT WAS NOT READY!!!! The prescription should have been filled on Monday sometime after 12pm. I did not get the medication until Wednesday. After picking it up WEDNESDAY I had to immediately turn around, wait through 3 additional customers because my insurance WAS NOT processed even with the unfriendly woman asking me on TUESDAY if I had ins. In which case I replied "Yes", told her I have provided them with the ins. card multiple times. I would like to understand why I have provided my insurance card for them 3 x's in 6 mos. I have paid out of pocket for my medications 3 x's. I had to return to this store 4 x's for one Rx. In all, this is possibly the worst pharmacy staff I have encountered besides the Ingles in Boiling Springs, SC.
And so, I recommend the staff stop being jerks, stop eating where medication is dispensed, be helpful - YOUR ARE IN THE BUSINESS OF HEALTH CARE (whether you realize that or not). Key word here..... CARE. I will not be patronizing this store any longer, which is unfortunate as I like my points, I enjoy what Walgreen's offers (not the pharmacy staff). But I don't have the time for laziness, poor attitudes, poor customer service, and crumbs in my prescriptions. read more