They're short staffed sometimes but always do their best despite the circumstances. Contrary to other comments, those kids never stop moving. Ever since Danville closed their Walgreens, they've been busier than ever. Corporate needs to get them more help and that would solve their rude customers problems. I've seen people treat the staff so horribly, cursing at them for not having their prescription done when the doctor sent it in five minutes ago and they've got a line in drive thru and out front. Get a grip people. It's always "me me me" in this town. They're serving the entire city of Russellville and surrounding areas, not just one of you. Anyway. Just my two cents! Love those girls back there! read more

This pharmacy is ran by horrible management/pharmacist. They make ppl wait for as long as possible for their prescription. They won't transfer medication to other (better) pharmacy's in a timely manner. They lie and tell you it's not ready after 8 hrs. Also they drag their feet at everything. Don't go here!! Try west main instead if you want to use a Walgreens read more

I love Walgreens, despite the days they might seem understaffed. What businesses aren't struggling right now with being understaffed? Local Walgreens in town are friendly and do their best in the pharmacy. I like that I can get deals, despite prices being high, it pays to shop at Walgreens for health needs. I was surprised to receive a random voicemail, it was the pharmacist, I called back to see what it was about and he noticed I was prescribed a new medication, that has some stigma tied to it, and wanted to know if he could answer any questions I might have about it. Welp Steve, you're better at asking how I'm doing than my current PCP, and I really appreciated you calling. An old roommate of mine worked at Walgreens for a long time. I heard a lot about the kinds of things she had to deal with. Being from food & hospitality myself, I can relate some. Thanks! read more

Waited over and hour for pharmacy to respond in the drive thru. They were rude and unprofessional. Go anywhere but here

The rudest most understaffed group of employees I have ever seen. They don't have time to accurately help you if you need it. They can only do minimum jobs like putting pills in Bottels. But be aware I do not think they have the staff safely do their job. UNSAFE and Understaffed read more

The staff is very helpful and friendly. They are always very accommodating and willing to help me in photo. i highly recommend this location. read more

Never once have gotten my Prescription right. Staff is not helpful in remedying their mistakes read more

This store is VERY POORLY MANAGED. I found 6 same items hanging behind a yellow clearance sign reflecting the correct regular price and the "you save" and the price that was 50% off. When I took it to checkout it rang up the regular price. The clerk summonsed the manager who refused to sell me the items for the sale price even though they were hanging behind the y4llow clearance sign. She claimed it was in error. I explained that it wasnt my fault and walmart or any other store will honor the sale price even if it is placed in error. She refused and was rude...practically accusing me of tampering which I would NEVER do. I told her to look at the camera video and she laughed. She finally agreed to sell me 2 of the 6 items for the sale price but I had to pay full price for the remaining 4. I was upset because this was such poor customer service and lack of store integrity. Her management skill was clearly very poor... I was a major bsnknpresident for 9 years and so I realize how important customer service is. Walgreens will fail...pride comes before fall... unless they fix some arrogant prideful ways. Go to CVS and get decent service at least. read more