I wish I could give this place a negative rating. This staff is very rude and it seems as if no one knows what they are doing. I overall would not recommend anyone to go to this pharmacy. read more

Terrible service in Pharmacy. Slow, out of meds, closing early, drive thru takes HOURS, and rude employees who are not helpful or apologetic when they make mistakes. An "I'm sorry" can go a long way. Horrible customer service. We won't be back. Moving all our scripts. read more

This is the absolutely worst run pharmacy I've been to in Oklahoma. Bentz in ponca city has always had maybe a ten minute wait, very efficient and well run. Even the small pharmacies in elk city or Newcastle are impressively fast. I've never been to Walgreens pharmacy and had less than a three hour wait. Today it's been 5 hours after calling ahead after having 4 wisdom teeth taken out and they still can't figure out how to do what they get paid for. read more

Been waiting for over 7 hours for my prescription to be filled. When I finally get to talk to someone they say it shouldn't be much longer. Still waiting. Very poor customer service. read more

2 hours after three prescriptions were sent in, I got an automated phone call saying my Rx was delayed. No specific reason given. After about 10 minutes of being on hold, I was told by the tech that insurance wasn't going to cover one of them so they hadn't started on any of them. I was told it would be about another hour. 75 minutes later, I arrive at the store where I wait 10 minutes at the counter for someone to finally wait on me, just to be told that it would be another 40-60 minutes. I was assured that I would receive a text when they were ready. I don't live in town, so an inconvenience to make multiple trips. It has now been 7 1/2 hours since my Dr. sent in the Rxs & still no confirmation they are ready. Glad they weren't critically urgent. What a joke! I will be finding a new pharmacy. read more

Called the pharmacy to check on a prescription and got hung up on. Every time I call there is at least a ten minute wait time. Only for them to answer with thanks for calling Walgreens pharmacy please hold, and place me back on hold for an ungodly amount of time. Absolutely the worst Customer service I have ever received. Called to speak with a manager and she put me on hold. Something has got to change with this location. read more

Absolutely the worst run pharmacy I have ever seen. Always under staffed, long lines inside and drive thru. So inefficient it's pitiful. I hate that our company insurance makes us use them. read more

This store has always been clean and well organized since it opened. Two of the best features of this store is the convenience of 24 hours and their photo department. I have ordered prints from this store for years and I love, love, love the option with the in-store kiosk that allows me to print a date or name and date or other text on the print. I printed over a dozen photos for a friend who is 100 years old. For a few pennies for each print, we made her up a new photo album which told her the name of her husband, sister and other family that she could recognize but no longer consistently remember their names. (There is no extra charge to add text to a print.) read more

Not impressed, have been using for some time now so this review is not based on a short time of patronage. There is no delivery which would be nice but hard to find nowadays. Drive thru and walkin can be a while. App can be useless as many times will tell you that drug is not available. read more

This store is definitely improving. I believe it may be due to new management. I expect that in the next few months it will improve even more. I think it will be much more efficient and organized. read more