I had too go in for a refund for hair. I did speak with the manager before bringing it in letting…read morehim no that it was open. I just took one net off too feel the texture of the hair. When I got the he told me that he couldn't give me a refund I understood. I was putting my hair back in the package he offered to help and I declined . He felt that snatched the product away from him and began to get loud with me. I left the store came back in too ask if I could speak with the others stores manager he got loud with me in front of customers I did let him know that I wanted to know if they had the missing product at the other store. He told me he wasn't going to help me. When I was he the store earlier he was rude to an employee who is black and he told me that he was from other countries and his just blunt. I felt really embarrassed and threaten also stereotype like I was going to get loud and make a sense as they think all black women do this. When indeed it was the worker. I did speak the other stores manager he offered for me to there and he would help me but I did decline. He said that guy is normally quiet. But days before when I was in the store the other manager ignored me when I asked for help to finish a call.

Very upset. I came in here a week ago and was looking around and I see a man standing in the back…read morecorner staring at me. I'm looking around looking for hair extensions and then he comes up to me very fast and doesn't say anything but felt like he was about to shoulder swipe ..me he asked if I need help. I felt intimidated by his presence. Did not come off like someone who does customer service. It made me feel like I was being profiled. I go up to the front to try to speak to a woman and when I do, he is already up there. To me, it came off like he was waiting to see if I was going to run out with some thing ... I go up to the cash register and ask a woman a question and he gets mad probably because I didn't accept his help. And I said to him why are you following me. He says he wasn't. I go to the back with a woman who's showing me the hair extensions. And he storms past me, mumbling things, and to me it seems like he called me a disrespectful name. I said something to the owner and they gave me like two dollars off my purchase... Very upset because I used to go here a lot. But now I feel very uncomfortable to even go in now.

I hate to be the person to leave bad a review, but I truly feel people need to be warned. I'll…read morestart by saying the ladies in the salon were very kind and I was given a refund! But my hair was absolutely butchered in this salon and people need a fair warning. Mariah was my stylist. Again, she was nice, but the manager Kyra had to hold her hand through the entire process. I'm assuming she's new in the industry. Anyways, I came into the salon for a simple balayage refresh. It was suggested that I lighten more of my hair to achieve my desired look. I did say I didn't want to go to my roots, but I ended up following the managers advice and let them lighten then tone more. This picture is what I was left with, even after a second attempt to fix the color. I was left with several different colors in my hair, a lot of it was orange, all of it was choppy and clunky. A ton of mismatched spots. Completely different colors from top to bottom. Like I said, thankfully I was given a refund. But in full transparency to anyone out there, PLEASE go elsewhere to get anything done to your hair- unless it is a different trusted stylist. I had to go to a different salon to fix the mess (Shoutout to Jessica at the Rage Salon. She fixed my hair and was a total lifesaver) but because my hair was bleached and processed so much at Ulta, I can't lighten it for a while. So now I'm set back on my hair plans, which kinda sucks. Anyway, now you've been warned! Don't make my mistake

Super helpful Mannie knows skin care! Super helpful and a…read moregreat communicator. Love the customer care at Ulta !

Nice people running the store. Had what I needed for my daughter and everything else you would…read moretypically expect from a beauty supply at a good price. Will be back.

Save More is the greatest place for everything related to hair. Much cheaper pricing than any…read morepharmacy and thousands of items that you cannot find anywhere else

Best service for professional stylists that we have available. This staff always always goes above…read moreand beyond! Can't say enough about this crew!!! Xo

The bathrooms here and horrid! Soap was in a styrofoam cup... had to use the men's restroom because…read morethe women's was out of order. Writings on the door regarding someone on dope... real nice.