I wouldn't normally leave a review for Walgreens because after the incident I experienced today I feel it's only fair to give credit where credit is due!! I had a replacement product from Apple that was covered under my Apple care, I received the package followed instructions & dropped off the package to Angela at Walgreens on the 11th, last night I received an email from Apple notifying me that I had 4 days remaining to return my replacement products or I was going to be charged $200. Clearly this was concerning because the package was sent FedEx express so it should have been delivered days ago. Long story short it seems like the FedEx driver that was assigned to pick up for that day, misplaced or failed to scan the package & as luck would have it, I didn't take a pic of the label beforehand & due to a very random glitch in their system Apple could not retrieve the label &/or tracking details to initiate a trace on the package. Well after many hours on the phone (this began at 7:30am this morning & it is currently almost 10pm & I just hung up with a manager from Apple) I spoke with Angela I believe she is the assistant manager at this Walgreens & Digna (I hope I spelled that correctly) the store manager, without hesitation they sat through an entire day of surveillance just to locate me on the recording to confirm that I did in fact drop off the package as I claimed. I don't know if many store managers &/or assistant managers that would invest this sort of time to help a random customer & if it wasn't for the two of them going above & beyond (literally they spent the entire afternoon on this task alone). I would not have had the slightest chance in resolving this situation with Apple so like I said I believe that they deserve to be recognized for their efforts to rectify a situation, they could have easily gotten out of by just providing any old excuse but they didn't & I'm grateful for that! read more