Slowest pharmacy ever. I keep telling myself that u will switch, life be happening. But it's worse every time, I sat for a long time behind a car and they never pick up the phone to check status. I'm switching now! Slow af read more

I normally go inside this Walgreens to pick up my medicine, but the drive thru was empty this time around. I am glad I went this route because the service was actually faster. read more

Walgreens - Drive thru - Drugstores Near Me - Missouri City, Texas

Manager has a disgusting attitude. He scheduled an interview without asking what time was convenient, and when i politely asked to reschedule they said " I was told if you can't make it don't even worry about ." Very rude and nasty. Sounds like I dodged a bullet! read more

Everyone so sweet!!! Very easy to get my meds and whatever else need. Love all the notifications that remind me to pick up my medications. read more

Service is terrible. waiting time is 4-5 days just for routine medicines (like amlodipine most time is not in stock). It happened several times. read more

Every time I come here there are 6+ people waiting in line or in the drive thru and 1-2 pharmacists working. They are always kind and I've never had an issue with any medication, but it takes 20-30 minutes on average to pick up a simple prescription. The pharmacy needs in increase in staffing. My most recent trip it took one hour on the dot to get my prescription from the drive thru. read more

This Walgreens is the WORST Walgreens pharmacy ever. The customer service is absolutely horrible. I have a prescription that says to dispense 30 tabs. They keep giving me 20. When I go up there I have been advised to return 2 days later to get the remaining tabs and when I call to make sure the medication is available, the pharmacist tells me she sees that they only gave me 20, and doesn't know why and she can't help me. She was VERY rude. After explaining everything to her she just wouldn't say anything. I had to ask her if she was even listening and she says yes but she couldn't help me. She was acting as if she couldn't care less about their mistake and she wouldn't do anything to rectify the situation. Despite me telling her I was going to be out of town she would not release the medication that they owed me. How is this appropriate? You give 20 tabs when it says 30, but won't release the remaining. I have had to make so many complaints about this one pharmacy. They have officially lost a customer due to this Walgreens and that pharmacist!!! read more

This pharmacy made an error in my daughter's prescription. The order was for liquid antibiotics twice a day for 10 days. The bottles were clearly filled incorrectly since the dosage amount was followed, 2x a day and we ran out in 5 days. The bottles were only filled wit half the liquid required. When I went in to report the error you the senior pharmacist, no admission of error or apology. He said he filled a report but would not let me read it. I am reporting this to the state regulatory body next. read more

Best service, especially the pharmacy, The trick is getting the medications not during the peak afternoon times like 4-6; try to go earlier or have someone get it for you earlier. Sometimes they have great deals on their Ben and Jerry's. Highly recommend this l read more

Pharmacy drive thru is terribly slow. People should either be dropping off or picking up. Period. No insurance issues should be discussed when there are lines of people waiting. What happened to the days of telling a customer they need to come inside? Or circle around. Others should not have to wait 15-20 minutes to pick up a prescription. It's unbelievably and happens almost every time I visit. read more

I went there today to take a passport picture at the photo section and the manager on duty was behind the counter with no one is waiting on any of the register. He flat out refuses to take the picture and said he got to run the store and too much is going on. I even offer to wait if he can help me. Never ever going to the Walgreens at 6120 Hwy 6, Missouri city, TX. read more

Convenient 24 hour access to chocolate, gift & greeting cards...what's not to like? This store seems a bigger layout and a wider selection but smaller amount of notions displayed. Cashier Trenell is cool, calm & collected. The giddy mature woman in front of me bought ALL of the Halloween Russell Stover individual candies. She had a mini mountain of candy amassed on the counter. And she even requested the cardboard display box. Did I mention she ran back in line for Sprite. It took a good while to ring up all of those bits and bops. Oh that sugar! Well, good for her and well wishes with those treats. (And hello to your dentist too! ) Meanwhile the cashier was just as pleasant as could be at this early hour of the night. Give this guy a raise! I'd return again. Nicely stocked shelves in the store and what looks to be an adequate brightly lit pharmacy in the back of the store. (Although closed at the time of writing). Have fun shopping & say hello to cool & calm Trenell! read more

Calling Walgreens pharm (6120 hwy 6) reg is 38 minutes on hold, initially only 3 people in front of me. 38 minutes on hold to be hung up on without a return call. Yesterday was 28 minutes, 3 people in front of me...same outcome...hung up on and no return call. For me it's the disregard for anybody's time, for their employers confidence and dependence on them to keep their business thriving. This has been the closest pharmacy for me, so I chose for convenience but truth be told... There is NOTHING convenient about this at all. read more

Walgreens - a phone screen with a call on it - Drugstores Near Me - Missouri City, Texas

If i could give less i would. Told me my script would be ready at 2:30 and now its 5:46 and its still not ready

This is the WORST pharmacy I have ever been to in my entire life..I hate I could even give them a one star. They will call me and tell me my medication is ready for pick up. I go to wait in life for 30 mins to get to the window to hear it is NOT ready. I have not done a review because sometimes things happen.... but this is EVERYTIME.... they have not had my medication ready for a WHOLE month now. Meanwhile they still call and text everyday to say it's ready... I have asked to speak to a manager. And still don't get any much change... I did at least get them to clean the window and pick up the trash in the drive-threw. That window was so dirty you could even see them!!! Smh. I WILL be changing pharmacies after today. I can no longer take this. .... I did speak with the store manager and she was VERY HELPFUL. THANK YOU STEPHNIE . read more

Ben is incredibly rude and unprofessional. He's usually snippy but today he was hostile. I don't understand not displaying professionalism especially if there's an error on your part. read more

This is by far the worst location. The pharmacy has no empathy for any of the patients and paying customers. They are rude and will hang up in your face for no reasons when calling. read more

It's a 50/50 on getting help by someone that treats you well after at least a half an hour wait. Make sure if you are getting a prescription that you have your goodrx coupon ready. read more

This is the only local walgreens in the area that is 24 hours. WE do our drug pick ups at any hour. The staff are friendly and the store meets walgreens standards. highly recommend coming to this drug and convenience if you live in the area read more

Walgreens - Drugstores Near Me - Missouri City, Texas

This particular pharmacy is one of the busiest in the area but also the most polite and professional. I have seen customers throwing a fit in front of everyone and still the staff has a calm voice and offer realistic advice in how to help. I have been coming here for 3 years and this has the most impressive customer service I have seen compared to all other Walgreens. Please give all the staff there a reward for professionalism. read more

The worst customer service in the photo center. Purchased a picture paid for it and thankfully checked the picture before I left bc it was bent and creased. They grabbed it from me and printed another one but never apologized or said we will take care of it. And then the cashier accused me of not paying. Thank goodness I got a receipt . Waste of time! read more

Pharmacy service is the worst I've ever encountered! The cashier girl doesn't really care for the customer! Her answer to all questions with "I don't know" and not even tried to find out for me. My doctor called in a prescription and they know I was there waiting. After an hour they still couldn't get anything for me! Not sure what's going on with the pharmacist! I would not fill any prescription at this place ever again! read more

Very frustrating! My doctor sent the medication to the wrong Walgreens as I've had issues with this one last year. I decided to give it another try. While picking up my prescription, I asked the young man if I could buy a mask. I told him I just found out that my husband and I both have Covid and needed a mask to pick up my child. He told me they didn't have a single mask and he looked as if I spoke another language or something. I had to go into the store without and buy a mask. They have single mask and a small box - it's right by the pharmacy. My Walgreens in Dallas would have helped me! That is just lazy!!! read more

I don't normally leave reviews. This pharmacy is HORRIFIC. You can't get anyone to answer the phone unless you wait an extended amount of time holding (greater than 10min), I hung up after 20min. They don't keep medication stocked, have to order EVERYTHING every time! As a patient I cannot access my medication timely, and they lack communication with patients regarding the orders they have placed to get medication AND they close for lunch! Who closes for lunch??? I have never experienced such terrible management, inefficiency, and lack of customer service anywhere. Worst pharmacy on the planet. Going elsewhere, and hopefully some listens and fixes this disaster! read more

If I were able to give them negative stars, I would. If you want to experience unprofessionalism, disrespect, rudeness, lies, and worst of all discrimination. If you're darker than the usual pink shade that shops here, you get horrible service. My usual Walgreens close to my house usually has my medicine, but they were out and I couldn't wait for a shipment, because I was completely out. So I went to this location, because I've been to it a few times and they always have my medicine. Before I left, I called them. I repeatedly asked for the pharmacist, he was "busy" I should have known that was a red flag, but I gave them the benefit of the doubt. I told them my situation, and the tech told me that my medicine was in stock. I drove to my pharmacy, asked for my prescription back, and drove to this location, driving in a hurry. To my surprise, they actually did not have my medicine. I waited for 20 minutes waiting for the pharmacist, who of course was nowhere to be found. I told them that someone told me that they had it, but he "looked" and couldn't find it and even asked the pharmacist who said that they were out. I called today again, and someone else told me that they have the meds in stock. I waited on hold for 40 minutes. I called another department asking for the pharmacist, they relayed me to her. Surprise, surprise, they have it. Don't shop here if you're black, Mexican, or any other kind of minority. EDIT I am contacting the board for race and disability discrimination. read more

The workers at this Walgreens were friendly; I wish I could say the same about the Pharmacy. They are very rude and unfriendly. It took 2 hours to fill my prescription. They kept giving me the run around and didn't care to explain things in detail. I didn't have a number off of my company's insurance card so then the gentleman proceeded to be rude with me. How crazy is that? Choose a different pharmacy, bypass this one at all costs! read more

A 24 hour pharmacy is so necessary in our neighborhood... However customer service here is terrible! I have never gone in without having to wait in lines longer than any other store where I shop. And the indifference shown to the customers puzzles me. It's like they don't even care... That includes many of the employees and the managers... They also have some pricing policies that give me pause... I had selected an item that displayed 18.99 as the price... but once to the register I discovered that without the Walgreen's card the item was actually 31.99! Don't get me wrong, I understand customer loyalty discounting as much as anyone... But I went across the street to Walmart and bought the same item for an everyday price of 17.99... This Walgreen's mark-up was ridiculously high! I won't go there again unless I absolutely must go for a prescription (after normal hours)... Not Happy with "this" Walgreen's read more

I see a lot of bad reviews but I've had very helpful ppl here. Andria was very helpful at pharmacy and like I've stated my experience has been great thus far every time I do. Thanks. read more

DO NOT fill your prescription here. I waited in the drive thru line for twenty minutes for two people in front of me. When I finally got up to the speaker I did not even get so much as a "hello" to acknowledge that I was there. It did not even look like the lady was helping the other girl in the other drive thru line. So I parked my car and came all the way inside to a HUGE long line of people waiting for their medicine. And NOT A SINGLE PERSON here to help them. This is ridiculous. Get your act together Walgreens. Update: I called YESTERDAY to have my prescription ready. I was told it would be ready at 2:00 PM. I am here the NEXT DAY. I waited in line for another twenty minutes just to be told it is NOT READY. I hate this place. Thank you for making me extremely late to work Walgreens. I appreciate it. read more

Horrible customer service and disrespectful With the customer, causing costs for us and wait for an important medicine. It severely damaged Walgreens image. My prescription was sent over 24 hours prior, I went there and it was not ready, I was formally told to come back at a specific time and when I went there again it was not ready. It happened 3 times. Really bad experience. Do yourself a favor and don't go to this Walgreens z read more

Please do yourself a favor and go to another pharmacy. Went here to pick up a prescription to be told that they put it back! Why was it put back when my doctors office called to have it filled less than 9 hours ago.?! They proceed to tell me that my insurance card is not sufficient and that I need a prescription card? Umm.. I've never used or needed a prescription card before, in fact I've never owned one. Went right over to my favorite CVS and they verified that my insurance information was already in their system. They called over to Walgreens( I'm surprised they answered the phone) and got my prescription transferred to them all in 20 minutes before closing. Thanks CVS! read more

Ok the older side, but still fairly clean - no major issues with Hygeine etc. Found the customer service to be a little lacking. Nothing in particular, just felt that the employees were slightly apathetic. Nice place for quick stop and shop items. Haven't picked up a prescription yet. It is fairly convenient to my house, so will edit the post if I come back. read more

I came here to pick up some makeup items. The items were organized and clean. I don't really have anything negative to say about the store. I was able to get in and out without any problems and fast. read more

Walgreens - Drugstores Near Me - Missouri City, Texas

I have never been so annoyed. Waited for a prescription for 10 minutes to get up to the window and then have them say we are closed from 1:30 to 2. It was 1:31. I understand that folks need a break but come one. read more

If you're looking to fill your prescriptions here I would advise you to go elsewhere. The first time I had one filled I figured it was just a communication issue. They called and told me meds were ready and once I got here they did not have meds in stock. Today I got a call meds were ready at 5:34pm got here at 5:47pm and it is now 6:53pm I'm still in line at the window and told again, my meds were not ready and needed to circle around the building and get in line AGAIN. I let the lady know that I've been sitting in line for an hour and was not about to make the line again for another hour. Don't waste your time. Find somewhere else to fill your proscription. This has never happened to me before. I will not return. read more

Too bad I could not give lower than 1 star! The pharmacy department is horrible.. after I waited 45-50 minutes in the drive through, when it was finally my turn,I asked the rep could she check to see if my cost would be cheaper with a discount card I submitted. She immediately sent my debit card, I'd, coupons back and said I need to come into the store because she has a line( of cars). I was very offended and reminded her I know there's a line because I said in it for 45 minutes to almost an hour. Then she pretended as if she could not use my insurance discount card which I use every single month along with my coupon. I told her to go ahead and just process the full payment with my debit card since she has a "line". I am so annoyed with this location & I will not be using these incompetent people again!! read more

HORRIBLE SERVICE FOR THE PHARMACY! I've had issues every single time with them plus be prepared to wait at least 45 min either inside or drive through. They have 4 stations but only 1 person working at a time and still so slow. Always messing up and I'm switching pharmacies asap the worst one I've ever been to. read more

It's a Walgreen with a bad attitude. I asked the guy for where a pregnancy belt was. Would it kill u to look up and give me an answers. I'm sure they have it but I had to leave the store from this But I won't give it one star. Must of the time the front cashiers are courteous b read more

Customer service at this location is prompt and dedicated to resolving customer issues. Yet, the implication of one's tone of voice and choice if words when speaking to a managerial figure within earshot of the customer you're trying to assist can speak multitudes not only to that specific client, but the others around. This "pleasant" employee (sarcasm intended), spoke to a manager as if I wasn't around and was a complete idiot. In some aspects, I do concede and agree: I am an idiot, with a desire to learn more. However when it comes to the provision of exemplary customer service, I am no stranger in such matters. In this instance, the POS system had shut down at the end of my transaction, during the process of printing out my receipt. The employee then brought me to another register, informing me that she would have to perform the transaction again. This statement concerned me, and also seemed to be out of protocol. From what I observed, and what I understand in terms of your basic Point of Sale system, ALL systems I've encountered will NOT print out or begin to print out a receipt unless the transaction has been finalized and the card (be it credit, debit, or gift) approved. So as to not be double charged for an item that was over $30 twice, I used my smart phone to check my bank account. As I had surmised, the money had been withdrawn to pay for my item. She then became very curt and short, speaking to her manager that she had informed me she'd void out the transaction on the original register (Which doesn't really solve the current situation of making me pay for it yet again if the transaction had been approved in the first place). They then continued to hold me up there until they could get a printed out receipt for the transaction. There were no smiles, or words of apology for the system going down (which I understand wasn't their fault, but it just a matter of courtesy). Other customers who were advised to go to a different register were informed without any sense of comfort or remorse. All in all, I was quite displeased with this new team at this newly renovated store. Availability of product will bring in consumers, however keeping regular customers requires a team that stands out above the others at other similar locations. read more

I wish 0 stars were an option here to get a review in. Mark my words, I will NEVER go back to this pharmacy. They're unorganized to the point that I have to wait for every prescription that gets filled here. Yes, even those that were supposed to be ready three days ago, by their automated phone calls and text messages. Yes, those that I confirm have left the Urgent Care 6 hours prior. And yes, after waiting 40 minutes for one car in front of me and one car on the other spot at the drive through window. The last straw. I've already moved my scripts to the CVS on LJ Pkwy and University out of protest, and since this pharmacy is no longer 24-hours, my wife's will move too. There is literally no reason to EVER go back to this location. I suggest you get your script filled anywhere else, and then go on living your life. read more