This is my go to Walgreens location and I've never had a bad experience. I've been for a number of products over the years and always find the store clean and the service friendly. I took 1 star away because at times their selection can be a little light so it would be nice if the shelves were stocked full consistently. read more

Pharmacy incompetent service, third trip to get my medication wastes my time, my gas, my mental health. Today I go to work without my medication, too many mistakes could cost someone their lives. I am switching pharmacies for good. read more

Went in to fill amoxicillin for my daughter' double ear infection. 2 x daily for a week. 14 pills. They gave me 9 and no note to owing others. I went back in. I asked if they were short. They said they had plenty. That literally just counted to 14 wrong? Danielle was the one who filled it. She acted like it wasn't an issue. I can imagine what other pills she is stealing, considering how strict the auditing is. I've reported them to the state. read more

Walgreens - Danielle who can't count to 14. - Drugstores Near Me - Milwaukie, Oregon

The pharmacy workers are always rude. It never feels welcoming going there. If you can't handle customer service you shouldn't work in it.

Really incompetent and uncaring staff. They act as if you are bothering them just to get a prescription. After two staff members and weeks of trying to get a prescription transferred I'm still waiting. read more

I just spent 45 minutes on hold for the pharmacy only to have someone pick up and immediately hang up. WHAT?! I can't even. Now I'm back on hold with "more than three callers" ahead of me. Like others, I have gotten messages saying prescriptions were ready but they are not, when I go to pick them up. I wish there were more choices for medication; this abysmal customer service would carry consequences. read more

I called in for prescription refills on Friday to which they said they would be ready on Sunday by 11am. I came in at 4:45pm on Sunday and they weren't ready. They stated they had to contact my doctor for one and the other they just hadn't gotten to. When I asked why someone hadn't contacted me. I was told they were too busy. And they usually would wait for someone to call and ask about their prescription before telling them it was not able to be filled when they had originally stated. So in order for me to know my prescriptions weren't going to be ready, I would have had to assume they didn't give me an accurate pick up time to begin with! Very disappointing!! read more

The pharmacy is so far behind that they don't refill your medicine unless you call even if you select it on their app. They don't answer their phone when you call. I am so frustrated with trying to get medicine for my family, with Rite Aid gone there are not a lot of choices in Milwaukie. The staff is good if you can get a hold of them. I have spent over two hours on hold this week trying to find out what is going on with a Rx my Dr sent in that my son needs now. read more

Please never try and call this pharmacy, it will be a minimum of 30 min wait time. Aside from that they run out of stock constantly. I have been at this pharmacy for more than 3 years and I HAVE NEVER been able to just get a prescription called in and picked up no problems. Claim to always be understaffed so I think something is just off with the way this location is being run. ITS TERRIBLE. read more

Multiple, negative experiences. Their interface to providence has glitches. I would even get messages my refill was ready from them abd go to pick it up only to find them blaming my Dr. Office despite evidence to the contrary. Luckily, I had my husband listen in on my last phone call and go with me. Its was like being gaslite.... being told opposite information without any support or solutions. Not getting medications has a negative impact on my quality of life. I would never recommend this location and I am leaving Walgrens pharmacy for good. ​ read more

This is a great Walgreens! Clean, well stocked, friendly and efficient customer service. Not sure why they get so few stars. Try shopping at a Walgreens in downtown Portland or in NE and you will immediately see that this location is leaps and bounds above! During the pandemic I had been searching for 70% rubbing alcohol for months with no success. Yesterday while at this Walgreens I asked when their shipments arrive and they told me on Fridays around 9:00 a.m. the clerk explained that boxes then get opened and shelves are full by noon. I followed up with a phone call today to see if they did indeed receive the rubbing alcohol and they did. The store clerk even put a bottle aside for me behind the counter to ensure that it would be there by the time I drove out to Milwaukee. As a customer, this is the definition of going the extra mile!!! This Walgreens location is nowhere near my home but I do visit often when I am out this way and will continue to give them my business. read more

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Worst experience I have ever had in a pharmacy. Had a 4:20 appointment for a COVID vaccination ( probably my 8th vaccination so I know the drill). Wasn't at all crowded but the staff was so incompetent (as well as rude) that it took them 55 minutes to process the insurance -- only one of the 4 people working knew "the computer system". I kept insisting that I would pay out of pocket but was completely ignored. When they finally figured it out they told me to sit & someone would give me a shot. 25 minutes later I went to ask what was going on & a very rude young woman told me it was "common sense" that they needed time to prepare the shot (never had that experience before). While I sat there, I heard one of the people behind the counter say that we'd "pissed her off" so we could wait. I will never go back: the incompetence is mind boggling but the rudeness & unprofessionalism was stunning. read more

If I could give him a zero, I would triple quadruple zero I switched my pharmacy because I was closer to that area and I really regret it. I have absolutely a horrible time trying to get my medication and when I do, I go down there they say it's ready it's not ready. I usually have to travel 2 to 3 to 4 times to try to get one prescription instead of them bundling and put them together and having me get them at the same time that's not what happens Had to go without my medication's where it made me severely ill but do you think they cared, they didn't give a crap then some of my medication I have to get out a different Walgreens because they don't fill it why they can't get the order but another one up the street on 82 is something I just cannot i'm so freaking over it. I can't stand them and their customer service. It's absolutely off the hook. I don't know of any Pharmacy that could be any more screwed up than them. It's crazy that I have to go to two different Walgreens to get my medication or just go without till I get so severely sick I can't stand it. they should get a fine for this. This is not OK. Do people just die because they can't get their medication because they're so lame. They don't know what they're doing and don't care. I mean we're talking about heart medication things that keep people alive what the hell? read more

Amazing service from Zack, very friendly. Kindly directed me to where I needed to go

Thankful that they have a drive-thru. I just had surgery and drove right over to get my medication. Got there and the medication wasn't ready which is normal in any pharmacy setting. The tech was very helpful and nice and got started on my medication. Went home until I was notified my medication was ready. The pharmacist was nice and answered our questions. I have never been disappointed in the service I've received there. read more

How about a couple stars just for being open during the great scare?. Let's start with the good parts. Place is clean and sanitized. There is a lead sanitizer wiping things down. Not enough crowds to have to wait outside till the number of customers lowers. Hate when that happens. It is still raining in Oregon. They also have their full staff available. Nice to see a business that has not laid off people due to a virus that seems to be mostly hype. I won't get into that here. Plenty on the the shelves. A variety of seasonal and grocery items are available. There are plenty of the pharmacy items also available. An A for cleanliness. I can't say that the staff were all attentive. Most of them were busy discussing the topics of the world or keeping social distance hard to tell. I was a little shocked that a couple other customers seemed to ignore all sense of distance. I can't hold that against the store. A pharmacist was on hand. The photo shop was up and running. There were two cashiers ready for action. Thank you for keeping it normal. read more

For the pharmacy. Staggering incompetence. Had a prescription sent there and for 10 days so far their story has been "We sent a fax." Everyone I've talked to answers every question with an explanation about how it's not their fault--I'm not your daddy, I don't give a fuck whose fault. Lie upon lie with absolutely no adult in sight to take anything resembling responsibility. Party clowns. read more

As someone who has been shopping here for over two years, I'm really surprised by the low rating for this Walgreens location. Sure, this Walgreens isn't as new or as fancy as the Oak Grove location, but what it lacks in fanciness it makes up for in friendliness. A lot of chain store locations don't place an emphasis on building relationships with the customers but I feel that this one really does. I feel like I have really gotten to know the employees here and that they know me. I don't have that same feeling about the Rite Aid across the street. The make up lady that used to be at the counter was super helpful. With I've had too many products in my arms, the associates have helped me out the items into a bag. The store is also a lot easier to navigate than Rite Aid and every time I've asked a question I feel like the employees have made their best effort to answer. Lastly, I like the quality of the Walgreens brand products. For example, their flushable wipes are better IMHO than the ones made by Cotonelle. Their plastic bags are good quality. They have also done a lot of buy 1, get 2 free sales so there are good deals to be had. I can't speak to the issue of them closing early since I have never gone to the store late. But overall I've been really happy with my experiences shopping at Walgreens. It's really helped when I've needed things last minute and didn't want to do a full blown grocery trip. read more

Went in for a gallon of milk. Price was $3.79. I put it on the counter with a $5 bill and the person rang it up for $4.89 and gave me 11 cents back. We went back and forth with the phone number crap and with other people waiting in line and finally just took the milk and told him to keep the 11 cents. Not going back. read more

Heads up if you have kids under 12 or are immunocompromised -- cashiers and pharmacists at this location may not be masked. I know that that's within the new guidelines, but it was a little shocking to see at a pharmacy, especially since we were there to get my 12 year old daughter's Pfizer vaccine. Cool if you're comfortable with the new guidelines, freaky if you're not vaccinated yet. We would have gone elsewhere if I had known that was store policy. read more

Garbage pharmacy. God forbid they try to be helpful or treat you like a human with any decency. My medication is schedule 3, so of course I get treated like a criminal over the phone when trying to get any sort of information about when my prescription might be restocked. They just say "try calling back every WEEK or so" WHAT A JOKE! read more

Lowest possible for customer service. I went a few weeks ago for a flu shot and the pharmacist said they were out of the high-dose for seniors. I decided to call today to see if they had the high dose before I went over and got caught up In their phone hell- I asked for pharmacy- got the recording about flu shots and filling prescriptions- then asked to be connected to pharmacy- same recording, then I tried saying hi-dose flu shot got same recording. I said connect me with pharmacy- same recording- at that point I gave up! Ok for getting prescriptions but absolutely terrible for phone assistance. read more

Went to the drive up pharmacy. My partner was previously a regular Rx customer. Had recently had to go to the Galdstone store to fill a prescription for pain med there due to an impending surgery because this store didn't have it... one of the most commonly prescribed pain meds there is. After the surgery, we brought a perfectly acceptable prescription for the same med., entirely compliant with state regulations for much needed refill right after the surgery. I know the prescription was fine because after waiting 45 minutes and being sent away with a flat out refusal to fill it, for my partner to have to spend a night in pain, since it was too late to have the prescription rewritten, we were able to fill it at Rite Aid across the street. What should've taken half an hour at most ended up taking an hour and a half and we had to leave and go somewhere else. The pharmacist didn't like the fact that the address was written in different ink or some such BS. He had ID with the same address and was a regular customer. But no more. Never going back. They were excessively persnickety, uncompassionate, and turned us away without very much needed medication. That's it... never again. They may think they were just doing their job, but it's not their job to decide they don't like a fully compliant prescription because the doctor wrote the address with different ink! When we could prove who we were and that the address is correct! This is totally unnecessary inflexibility to the point of complete lack of reason, and earns them a Big fat zero for totally unacceptable customer service. read more

We switched from Rite Aid Pharmacy to Walgreens months ago as the friendly, helpful customer service has been great here!! I had one issue with some confusion on a RX being able to be sent electronically via the Dr.s office, although it was a bit frustrating the person apologized as they had a new tech and fixed it right away. There is a couple of guys who are particularly helpful. I can't remember the one guys name but Matthew is awesome! He is always quick and so nice when I come in! Wish we would have switched sooner saved a lot of headaches. Thanks Matthew and the rest of the staff :) read more

Meagan is the rudest worst customer service rep I e ever had the displeasure of working with. She lied multiple times blaming my doctor for not giving them proper instructions so they can bill my insurance. I've had the device for more than 3 months. What is the path of escalation to reach her supervisor. Not used to this treatment from Walgreens staff. Terrible. read more

This location turned me away at 10:50 pm because they said they were closed. I looked at my cell phone and the time said at 10:53 only because I had already gone back to my car after walking up to the door one time and having them turn and shake their heads Like they were closed and the door was already locked then when I saw what time it was which I was going by The time on my cell phone (it would be the correct time) So I went back up there and told them they shouldn't be closed because my time said 1050 when I had first arrived they them then told me That they go off of their time on the clock there which is clearly wrong read more

Like everyone else says. They don't adhere to their posted hours. Stood in the doorway at ten til eleven and rudely, unprofessionally told us to leave. Didn't have any info on where we could go instead. Was a great experience after leaving the hospital for emergency surgery. they clearly don't want my business so I'll do them the favor of never giving them my business again! read more

Very unpleasant experience. Several of the old white women that work at your make up counter, one specifically who is very old and very white profiles me every time I go in. I really don't appreciate it. I have certain skin allergies that require me to smell soap before buying it to make sure that it is perfume free. I do this with my face mask on and my hands sanitized. Not only does she demand that I stop smelling the soap, she habitually follows me around when I am in your store. It definitely goes beyond customer service. Makes me uncomfortable. If it keeps happening I'm going to go to a different Walgreens read more

Walgreens; open 24 hours, because you never know when you may need answers to life's little questions. Or the big one's too! It was Sunday night, and I strolled (possibly sauntered, might have even moseyed) into my local Walgreen's. I had just finished grabbing a quick pint at the Skybox while catching the end of the football game, but I had trouble following the gridiron action that night. My mind was elsewhere. See, the unexplained absence of a regular visitor brought forth a level of uncertainty to our home. There was a life altering question hanging in the air, and lacking any semblance of patience, I was in dire need of an answer, and had no intention of waiting. Locating the correct aisle, I offered a quick smile to the attractive red head looking to make a similar purchase, but kept it to just that as the look of consternation on her face relayed that fact that it probably wasn't the most apropos time for my patented witty banter. Wow, the selection was extemely limited, and from the giant holes on the shelves, it appeared as if there had been a run on several brands. I guess with Artic Blast '08 keeping many fine folks indoors with nothing better to do then bump uglies, I wasn't the only one looking for a quick answer. The purchase was made quickly, with minimal but pleasant chit chat with the clerk at the register. I think she may have sensed my urgency to get home. First, let me say that I've always done well on tests. I've never really had to study before hand, yet always received high marks. But this one was different. I wasn't going to receive a traditional letter grade, heck, I wouldn't even be taking the test myself. This was strictly a pass / no pass system. Yes or no. Black and White. With or without. And the results? Plus. As in not a negative. As in Positive. Or in yelp speak...a permanent "plus one". Say what? Could this really be true? After 36 years on this planet, this was one test I NEVER received a "positive" grade on. Surely, my mind raced, the ramifications of these results will be felt all over Portland. Beer sales will plummet, strippers will no longer be able to afford "Grad School" and dealers will soon be taking Tri-Met while debauchery & mayhem in this fine city will certainly subside. Oh the humanity!!! Other questions quickly arose. Will the TLB need to now be known as the TLBM...the Tall Leggy Baby Mamma (or even the Tall Leggy Baby Machine)? More ominously, will I finally have to grow up? Does the future hold biting reviews of Baby's R Us, birthing centers and diaper services? Rants on improper breathing techniques by snarky Lamaze class instructors (and trust me, heavy breathing in a room with glowing happy strangers is the last thing I want to do...well unless it involved some naked hotness)? Will I be creating new lists of (god forbid) family friendly restaurants, when for ages I have happily been the antithesis of family friendly? And most importantly, is this big ball of twisted anxiety, askew ideas and uncongenial snarkiness really ready to be a baby daddy? The answer is a resounding, "Hell yeah!" Bring it on I say, because beneath this crispy facade of crazed depravity and biting commentary resides a gooey center filled with love, passion and a lust for life. You might even find some candy, flowers and cute ass teddy bears in there too...just don't tell anyone, I wouldn't want it to sully my quickly fading rock star persona. At least not yet. I've still got 7 1/2 months before the arbiter of debauchery turns into a big baby daddy of love. read more

The pharmacy here has terrible customer service. There is always a line of frustrated people and the maximum of two pharmacy staff is never enough to adequately serve the customers. They have a drive-through line and a walk-up line and the drivers always seem to be served first (why they would cater to someone waiting in a vehicle vs. waiting in the store is beyond me). I've been there at various days and various times of day, and the situation is always the same. If they don't have the capacity to serve their clients, they should shut down their pharmacy. There are plenty of others in the area. I moved my prescriptions elsewhere. No disrespect intended towards the rest of this Walgreens' staff (outside the pharmacy), who are cordial and efficient. read more

They have to be one of the worst pharmacies out there my doctor had to send my prescription three times before they said that they got it they kept telling me they hadn't heard back from my doc 2wks later and the fax was confirmed every time I was in there over a month ago my husband is a diabetic and they didn't have a new prescription for his Points for his insulin pins I paid for the box without the prescription which is close to $60 I asked the pharmacy tech to please get a hold of our doctor she gave me the name of the doctor and I told her no that was our old doctor this is our new doctor so when I called today to get the order for the new pins he is out they didn't have a new order for the pins they told me they would get ahold of his doc again I gave them the name of our new doc I have given this info to them over 30 times for different Prescriptions , the doc office tells us to call the pharmacy for our Prescriptions not the doc we do but they just don't take care of it now I can't wait to get his points again I will pay full price, from the pharmacist to the pharmacy techs they could care less if you are taken care of I'm changing pharmacies read more

terrible pharmacy. I went there three days in a row and it was closed on hours when it was supposed to be open. when it was finally open, I went there, and the staff said they would call me when my prescription was ready.... (they said that would be in less than 24 hours) it's been 5 days.. they haven't called so I called them it took 15 minutes to get past the automated answer machine... then I found another automated answering machine.. it started saying this over and over: "we're sorry our staff is answering other calls" I've been on hold for 45 minutes. SO FRUSTRATED. I will NEVER shop here again. read more

Store is ok, just don't use their restrooms... can't believe no manager would pay attention to keep this area clean for customers and employees. read more

Walgreen's pharmacy is bad, first thing they asked me when I came in to fill a prescription is if I'd like to go across the street to the rite aid! It takes an hour to fill a prescription at 6pm at night on a weekday?(they didn't have to call anyone I came in with a paper copy of the prescription)First time I got my prescription filled it was 3pm on a weekday and once again took an hour to fill. Walgreens Your in a high volumn area, HIRE ANOTHER PHARMACIST and CLEAN HOUSE WITH YOUR NEGATIVE CONDESCENDING STAFF! Read other people's reviews, the customer service provided at the counter is verging on insulting. If you have a regular prescription I'd suggest a different vendor. read more

Very positive experience with the pharmacy July 2017. I had been trying to locate a newly-approved medicine and the pharmacy was quite helpful, called me back the same day offering to order it & locating it at another Walgreens. I appreciated their help. Rite Aid did not even the medicine in their system. read more

My family has been regulars at this location for 15 years and never had a negative experience, until today. We came in to pick up some makeup, and grabbed a small compact to look at the color. We put it back down and walked over to another brand, and we were then greeted by one of the managers. She barralled past my pregnant sister almost knocking her over, to examine the compact we touched, and very closely examined it as if we damaged it. As we were down the aisle she then screams "Don't test the makeup, we can't resell it.". Insinuating we were participating in unscrupulous behavior as if we were some hood rat teens up to no good. This was absolutely infuriating, and we will never be returning to this store again. read more

When the elderly, beauty lady has a box of clipped coupons and she saves you $5 on your $20 purchase, you just want to hug her. I told her I'd write her a yelp review instead. She clips the coupons herself and has a full organized and labeled box at her cashier. You go girl! read more

I would like to send a huge thank you to the pharmacy staff at Walgreens. I have been a regular customer for almost 2 years. In the past year I lost my health insurance and have been paying my prescription costs about every 4 days at roughly 35 bucks a pop. It was annoying, but I couldn't afford to buy it all at once at such a high cost. I hope that the pharmacy doesn't get into any trouble for this, because I wont be filling that prescription with you anymore. Its sad to say that they actually knew me as a "regular" because I was there so often and they knew I didn't have health insurance. Well, yesterday I got a call back from the pharmacy after I had called in my partial refill. Apparently the pharmacist had called Costco to see about the prescription costs over there. I didn't even know that Costco had a pharmacy!! Long story short, your pharmacist has incredibly made a huge impact on my life. I will be saving hundreds of dollars a month and will probably be able to afford health insurance now, or make payments on my student loans!! Thank you so much for really taking the time to care about your customers. This random act of kindness will seriously change my financial situation greatly, and probably change my life! Seriously.... thanks so much. read more

Very disappointed in Walgreens. I had a prescription that they priced $83.00 for 90 tablets. I got it at Costco for 7.10. I have no insurance and that was a cash price at both stores for generic. I understand that Costco is always going to be a little less but that is ridiculous. They are just gouging people. read more

Unless you are a member of the Walgreens club and consent to their constant "targeted" advertising, they pass on a nice 70% markup on the posted price. Went in for a pair of insoles, found some that said $9.99 on the tag, no mention of a members only price, but at checkout it was $16.99. Thanks, I will be sure to never go to any Walgreens again read more