I go miles out of my way to have my Rxs filled at this Rite Aid. The pharmacists, techs, and…read morewhoever else they have behind the counter are SO nice. They all remember me by sight, answer questions happily and are pleasant no matter what time of day. The rest of the store is just like any other Rite Aid - except maybe bigger and cleaner. But it is still worth the extra miles! :)

When it was Riteaid I received excellent customer service since Walgreens took over the service is…read moreterrible from pharmacy to front end cashier I had to file complaints against 2 pharmacists and one front clerk end this week There is no stability in the pharmacy except Chris the pharmacist and Matt the pharmacy assistant was who are great ( cleaning up every ones messes) The clerk actually yelled at me when I told him that the product was a dollar less according to the sign When I suggested to him that the sign should be taken down He yelled at me saying I will take it down when I can I responded my husband was in 5 minutes ago and got the dollar off so should I accordingly to the sign and then raised his voice at me and said that it was a mistake that I wasn't getting the dollar off and that he really didn't care When it was Riteaid they would have given me the lower price Tina has done that before I have been going to this store for 22 years and it's convenient for me but maybe they don't want my business anymore Even the long term staff is upset Management pay attention to your situation and make it right

Wegmans works really hard to keep its customers happy. A good example of this is the Wegmans on…read moreJames St. Just a year ago, the parking lot was tough to navigate and the store itself was short on options when stacked up against other stores in the area. Fast forward to a year later. They have recently finished making some changes to the parking lot so it's easier to get in and out (and more changes are still in the works it seems) and they have completely renovated the dine in area of the store. Instead of going in and feeling cramped while ordering a sandwich and having very little options for hot food, Wegmans completely shifted the store around and installed a much bigger prepared foods area. This is a major win for those of us who work in the area and want to have choices for a lunch on the go. Each day you can now select from an expanded sushi bar, sandwich station, pizza, hot foods bar, or the robust salad bar. I feel like I could come here each work day and get a great meal. There is a lot of gushing about Wegmans around here, and it is not unwarranted. The James St store does not get 5 stars, as others have mentioned it's a bit smaller than the others and doesn't have quite the space or selection, but it is still Wegmans, and they have worked hard to make it better.

Wegmans needs to work on their Covid 19 app and make the scheduling easier. I am an experienced…read morecomputer user and found the app to be clumsy to navigate. Also kudos to the pharmacy on Niagara Falls blvd Amherst NY, they were flexible and courteous in helping us get the vaccine booster whereas Alberta Drive was not !!!!

I can't handle coming to the store very often, seems like every time I do come here or there some…read morespecial kind of nonsense going on; here is today's story: in the middle of the hallway there's a been filled with kids T-shirts for five dollars each. The lady looks at the bin, takes a $10 T-shirt she had in her car, tosses it in the bin and grabs a five dollar one. Next lady comes along, sees the bin filled with T-shirts that says five dollars so she takes the nicest one which is of course a $10 one that the previous lady tossed in there.... Few minutes later I am at the register, noticing lady #2 holding up the line arguing that the $10 t-shirt was in a bin marked $5.... Otherwise the prices are good and the place is cleans and reasonably stocked

DO NOT COME HERE FOR AN OIL CHANGE. I made an appointment 2 days prior and arrived and was told it…read morewould be HOURS that people were ahead of me and behind me. What is the point of making an appointment if they're going to ignore it.

This is my favorite grocery store. The produce is the best around. They often source local produce,…read morewhich I really appreciate. The staff is always so nice and helpful. Is it overpriced? Maybe some of their items, but their Wegmans brand is always nicely priced. I love that they have a salad bar, sub shop, burger bar, pizza place all in there. The best part about Wegmans? Their catering!! If you ever need catering Wegmans is your GO TO 100%. It's amazing. So easy to do online. They provide all the serving spoons, utensils... the drinks are cold. I love Wegmans... even if their paper bags with no handles stink.

This is THE gourmet supermarket everyone would want in your local town or city. I love this place,…read moreand when in Syracuse, frequently visit their ready to eat, freshly prepared self serve food section! Everything from varieties of very good Asia cuisine, awesome sushi to hot comfort foods, plus fresh cooked areas (burgers, tacos/Mexican, sandwich/sub shop etc) if you want to order something specific, all so fantastic! Additionally you'll find their fancy bakery items, fresh cut fruit packs, or fresh deli just heads and shoulders above for a supermarket!! And their prices are very competitive too on all their traditional grocery shelves. Bottom line in my opinion, if you don't like to cook, recommend you try shopping at Wegmans...they rock! Enjoy!!!

Clean shopping experience, I always come in here. Team members are nice and helpful. Biggest salad…read moreand produce section than any other target around Syracuse.

I was shocked to see how messy the womans dept. was, clothes on floor, clothes on tables in a heap…read morenot folded. A thrift store is better appearing than this store. Other areas in kitchen dep with articles all over the place nothing hung up. SHAME ON YOU TARGET