They have hours that work with more schedules than most others and the staff are nice and friendly…read moreand help you they offer a great selection and will order something if they don't have it or carry it already. I've been a customer for years I've referred friends and have never regretted changing to this pharmacy

The customer service is incredibly rude and very unhappy with there jobs what ever going in there…read morepersonal life needs to be set aside and come to work with a different attitude

I have gone to this store three times to drop off a return to Amazon. The first time the lady there…read morewas very kind. The last two times a second lady was not kind at all. She did not seem to want to take the package back and she "counseled" me that they had weight and size limits and only a certain amount of space to hold returns, even though the store is huge and the packages in the storage area could have been better arranged to hold twice what was there, with plenty of room for my packages with lots of room to spare. If only she cared enough to do that. She seemed to be one of those types of people who enjoy saying no, who enjoy making life harder for people. The nearest UPS store to me is more than 30 miles away. So not being able to drop my package at this CVS costs me a lot of time and money that I don't have. I asked for the manager the second time she did this and she told me she was the manager and even invited me to report her (I don't think she thought I would). Anyway I will probably never go to this store again and recommend that others avoid it as well, unless you like being mistreated. In my mind, either an entity is a drop off place for Amazon or it isn't. The entity should have enough space for a reasonable number of packages of reasonable size or it shouldn't be on the Amazon list. The last package I brought in was 35 pounds and was an inflatable kayak. In a store the size of this CVS, it should never have been an issue. Again, I think she is just a mean, power, control person and should be fired or at the very least trained to behave differently. I told her that she, nor the policy itself, is customer-service oriented. Finally I am not one of those people who complain about stuff. I've given many, many more positive reviews in my lifetime versus negative ones. I have to be pretty mad to write something like this. But I do get tired of people who use their power to abuse others.

Waited 54 minutes with 2 cars in front of me at the drive up. Rude tech at window. Never again! I…read morewill be having any and all of my prescriptions and my family's to another pharmacy. Follow up: decided to give them one last try. BIG mistake! Waited inline for 35 min when the car in front of me (car at the window) breaks down. After waiting 5 more minutes, I walked to the window and was told they couldn't do that since they did covid testing there as well. I have hip problems and had to go in and wait 10 more minutes before finally getting served! Rude people. Will never be back and will have all scripts transferred! Testing at the drop off is crazy due to the time it takes! Poor planning on this locations part. Do not recommend this location under any circumstances!

Un-Professional employee. I was behind someone at the drive-through and saw a young lady at the…read morewindow drop a pill bottle and proceed to climb through the window after it. Come on is this who we trust with our medication?

From the owner: We are a locally owned and operated pharmacy located in Fort Payne, Alabama on the north end…read more Customer service is our number one priority. We have a list of prescription medication that is under $4.00 for a 30 day supply.

Had a great experience! They made my glasses from my prescription I got somewhere else. I picked…read moreout a frame on Monday and had them a week later. Super friendly and helpful.

I am a US Army Gulf War veteran diagnosed with PTSD and depression. When trying to return an item…read moremy wife was told I would have to come show my I'd to return an item. My wife told the attendant that I was a disabled veteran but she would bring me in if needed. The employee refused to accommodate and said I would have to come in. When I was triggered by the environment and became overwhelmed the employee, and supervisor continued to imply that I should have been more accommodating and calm, all while displaying a signage for supporting veterans.... I guess they only accommodate disabilities they can see!

This used to be my Pharmacy when I lived there. I miss it. The staff knows who you are and takes…read morethe time to 'get to know' you and treat you like a person, not number. The prices are very good as well and the turn around time is quick and painless. The selection of OTC items is very good as well, they have a lot of things you can not get elsewhere in the area. All in all the best of the best in the area!

Love this pharmacy. They are always friendly, professional, and make sure that you understand how…read moreto take your medicine. They answer any questions you might have. The store often has specials on the inside as well.

I was in this store with my wife and children about an hour ago. Me and the boys were looking for…read morestocking stuffers for my wife and we weren't together. She came over to talk to me and one of the employees in this store says to her "Are you the one with those four boys?" She told the employee she was and the employee says "I told him if I had four boys I'd shoot myself in the head." She said this again IN FRONT OF MY CHILDREN. My wife called and asked to speak to a manager and they put her on the phone with the same employee who made these terrible remarks. She did not realize it until the end of the conversation. So whoever her manager is will never know. My children were in there behaving perfectly. They were using their money to buy stocking stuffers for their mommy.

Always fast, prices are comparable to other stores, but sometimes cheaper…read more Only thing I don't like is they don't accept GoodRX discounts. But most of time you are gonna pay close to what GoodRX quotes. The fast service and cheerful, helpful staff more than make up for not taking discount cards. Look people.. You need to transfer your scripts out of CVS or Walmart into Trion Drugs. Independent pharmacies are suffering because these big chain stores come in and replace personal touch with crappy service, sullen or outright hostile and rude pharmacy techs and pharmacists that fill thousands of scripts a week and to them you aren't a person. Just a number. Walmart purposely drags out filling your scripts so you will shop and buy more in store. Trion drugs will have your script ready in 10 minutes, Walmart will take a hour or more and have the same amount of pharmacists and techs working. Support your local businesses. Boycott Walmart and CVS... THE TRUTH IS BIG CHAIN PHARMACIES SUCK. THEY DONT GIVE TWO SHITS FOR YOU. My name is Erik Mann. I don't mind people knowing who wrote reviews. Only cowards hide behind screen names

i want to write this review to let everyone know how the quality of c&h has declined since bj and…read morethe other gentleman pharmacist are not there all the tine as before. the service at the hand of the female pharmacist i believe laurie was her name has declined to a level that is pitiful when the health of a diabetic is disreagrded. i was out of 2 diabetes medications and was very patient as they are always out of stock. i called and was told it was filled when i arrived they saud i was out of refills! well then why not tell me almost 2 weeks prior that is very dangerous to the health and well being of a diabetic the older woman at the window was with that stupif passive agressive attitude when she said call over to walgreens yourself the pharmacist is just too busy well shouldnt this if been taken care of 10 days prior!!! when i called back they kept me on hold for 20 minutes!!!!!!!!!! and when i spoke to her she said she was busy and could not do it right then it was when she had time i said i did not say right htis miniute but with the fact i am out for over 10 days there is some urgency and i did not appreciate the dismissiveness of the pharm tech as if this was cold medication if you have employees working in a pharmacy they should have knowledge of urgency of specific medications!!!!!!!!!!! the pharmacist attitude was just as dissmissive and i was so irritated i said you should show a little more customer service because the customer is always right she said i quote" the customers a never right" wtf !!!!!!!!! if your customers dont give your business patronage you have no job or paycheck!!!!!!!! period now i have happily transferred all my prescription to walmart all family memebers 5 years of loyalty thrown in the trash for what!! who ever owns c&h you best take this as a warning you need to train your staff better or more will leave. i regret being a loyal cutomer to buy local !!! you are always better off with national retailers walmart took care of me and gave me 5 pills until everything was transfered over and i atleast had medication when i needed it!!!!!!!!!!!!!!! be smart use national pharmacies and dont buy local buy who services you ! we all work very hard for our money to not receive good service!!!!!!!!!!!!! buyers beware you have been warned