Ha! If I can give this place negative stars I will, first off DAMICA if you do not like your job then don't work there. I called because my order was canceled at Main Street and I was directed to federal rd to ask if they have 4x6 photo film, she had no idea what I was speaking about, so defensive as if I was questioning her intelligence - all I wanted to know is if they had 4x6 film and she rudely just said her computer and printers worked then hung up - answers the phone with what do you want to ask? Not even a thanks for calling walgreens lol. A JOKE. On top of being on hold for 4 mins then to speak to someone who has no idea what photo film is , good luck walgreens my business is going to staples. read more

Walgreens - Drugstores Near Me - Danbury, Connecticut

my wife and scheduled and confirmed appointments for Covid and RSV vaccinations at 4:00 and 4:10 PM today. Finally got my 4:00 PM shot at 4:42; my wife got hers at 4:44. While Lisa who registered us when we first checked in was very nice, the whole procedure seemed in disarray, no fault of her. Obviously understaffed for the volume of customers showing up. Also, while their website quotes the CDC opinion that it's safe to give both RSV and Covid shots together, their resident Pharmacist voiced a strong 'clinical' opinion that that was not the case, thus dissuading my wife from getting both today. Next time, think we'll use CVS or BigY. read more

That pharmacy is the worst in the area. Constant long wait times! Go anywhere else!

The pharmacy is a mess Each month on refill I get a refill of Losartan/HCTZ and there is a particular brand of this medication that gives me headaches, nausea and general tiredness. I've reported this to them on MULTIPLE occasions. I've asked them REPEADEDLY to ensure in my record that U192 is not dispensed. Almost on clock work every three months I get the wrong brand I'm reporting them to NABP. If you have similar issues issues please report this pharmacy as well and to the DCP read more

Regarding the pharmacy at 101 Federeal Rd in Danbury, CT only: 1. I frequently receive inaccurate text messages and emails regarding prescriptions being ready, delayed, or out of stock. Sometimes  contradictory texts arrive one after the other. This has resulted in me arriving at the store expecting an order to be ready and it's not. The wait is often not short, and I have to come back another time--when I'm not feeling well. 2. I'm told by text prescriptions will be held for 7-10 days.  Well that's a foolish rule. I never know exactly how long an order will be held. Pick a number and stick with it. Again, I have gone to the store expecting a prescription will be held, and it has not been. This can result in additional delays, because in the reordering process insurance won't necessarily immediately reauthorize filling the script. Very frustrating when I'm managing multiple scripts and don't always feel well 3. Inexplicably, the pharmacy closes for half an hour during the day.  This is quite inconvenient. They implemented this within the last year, I think, presumably to provide better service. Service has only devolved as a result. 4. I once had a pharmacist issue an opened container of filled syringes to me. The product box says all over it don't accept it if it's been opened.  The pharmacist refused to give me another. I felt like I was playing Russian Roulette when I took it. 5. I prefer to use the drive through.  I have sat in my car for 15 minutes waiting for the pharmacist to at least acknowledge my presence and pick up the microphone and tell me she'll be right with me. Instead, I just get to watch her ignore me. I've seen pharmacy techs talking on their cellphones while there is a long line, and I just have to sit and wait until someone decides to do their job. I have been stuck in the middle of a drive through line that isn't moving, tried to call the store, and not gotten an answer. The pharmacy used to be better. There were a few poeople who knew me and were friendly and helpful. But this poor service has gone on for years. And it's definitely gone down hill since the pandemic.  Why would I look for my healthcare at a store like this? I have begun to shift my scripts to another store. I will no longer choose to use Walgreens. read more

advertising as 24 hours store and this whole week has been closing at 9 or 10! Phone message reports 24 hours and find a hand written sign they closed at 9 later in the week a printed sign and translated to Spanish or Portuguese to report closing early. really bad PR read more

Very poorly managed. We visited this location on 2 occasions and both times they didn't have it together. First time was to acquire medication. We stood on a line for more than half an hour, then the pharmacist did not seem to know how to process our insurance. After multiple attempts, we finally were able to get the prescription. Second time was when we tried to get film from a disposable camera developed. My wife went to the department marked "PHOTO" and the young woman was there texting on her phone. After a couple of minutes of this person not looking to acknowledge her, my wife asked her if this is where we get film developed. The lady told her it was, but they were out of envelopes. When my wife asked what she should do, she replied, "Go somewhere else." My wife asked another associate to speak to the manager. Apparently, she only pretended to call him because when an assistant happened to be walking the floor, she mentioned no one ever called for a manager. We took the film to a nearby CVS location, and they were happy to accept our business. Never again! read more

I've had so many problems with this pharmacy since they became Walgreens. A) Every month I need to call them about "insurance issues with your prescription" just to be told there was no issue and it was just an error with their system. B) More than half of the time I call, nobody ever comes to the phone. I'm left on hold for hours. There is no way that there is constantly a queue time of 1+ hours to contact them via phone. I'm convinced they just aren't answering the phone. C) On a couple of occasions they were out of important mental health medication I needed for more than 1 day. I understand that things are tough during Covid but there MUST be enough staff on shift to deal with this. Why even have the ability to call the pharmacy if we can't get through half of the time? Even more frustrating is that after 45 minutes or so, it no longer tells you how many callers are left in front of you. In all of those cases, the # of callers in front of me is "more than 3" and it never goes down! Then it just stops giving this info all together. I don't like writing complaints, I'm a very patient customer. But it really seems like corporate Walgreens is slacking on this location. It was a lot better when it was Rite Aid.... so I am inclined to blame the problems on the change to Walgreens. Either way I hope you guys can resolve these issues. read more

I haven't dealt with the pharmacy in this store, but I stopped in looking for a specific product and couldn't find it on the shelf, even though it was listed as "in stock in store" on the website. When I asked an associate about it, he went out of his way to look for the product for me, and actually ended up finding it in a totally different part of the store (I guess they have a regular skincare and an acne section separately). Super nice! I definitely would not have found it without help as I've only used the photo service at Walgreens, which btw, is always a smooth transaction, so it was really nice he was so willing to help ! read more

I have never seen in my life a worst run Walgreen pharmacy. You could expect an hour wait with only four cars ahead of you. They are rude to boot. Totally ridiculous. If I could give less than one star I would read more

I'd give this place 0 stars specifically because of the pharmacy. Waiting in line for 20+ minutes (drive thru or in-store) EVERY TIME I go to pickup. You're ignored by the staff who look up and see you waiting but do not acknowledge you or at least say they'll be with you shortly. Lost prescriptions, inaccurate updates on when medication is ready, pharmacy techs sitting on their phone when there's a line of people waiting. Horrible horrible HORRIBLE customer service. Switching to a different pharmacy ASAP read more

This Walgreens pharmacy on Federal Rd in Danbury, Ct, is by far the worst pharmacy I've ever had to deal with. I have moved all my business elsewhere!u read more

Love this Walgreens! To me it's the people that make the place and Britney makes the difference here! She always greets you with a smile and is sincerely eager to help. She offers the kind of rare customer service experience that is hard to come by these days. She truly is outstanding and brightens my day every time I interact with her. I rarely write reviews but felt that this kind of excellence should be mentioned. Truly an outstanding individual and Walgreens is lucky to have her! read more

This used to be a Rite before being bought out by Walgreens. Ever since the switchover, this place is the worst. Call to see if your script is ready, be prepared for at least a 30 minute wait on hold- if they ever pick up. The pharmacy line is ridiculous, there seems to be only 1-2 people working. They don't seem to care at all about their customers. I switched because CVS in my town is terrible but now I am considering going back to CVS. read more

Don't go to this pharmacy if you need to use a coupon! It's a fancy looking Walgreens and the pharmacists seem nice enough, but the pharmacy manager refused to accept my coupon. This was a completely valid coupon that I have used in other Walgreens, it is in the system, and my prescription is recent and not one that is suspect for abuse. I was sent from here to another pharmacy where the pharmacists were appalled to hear what had happened, especially considering that my prescription could not be transferred a second time. I was not trying to use a coupon that had any issues, or use a coupon with insurance. It's just so frustrating. I spoke to the pharmacists here who, again, seemed like perfectly nice and helpful people who just didn't want to get fired, and then when talking to the store manager was basically told that the pharmacies can do whatever they want by location. I wasn't even able to speak to the pharmacy manager. I called the other pharmacy who said they would help and when they spoke to this Walgreens, the other pharmacy relayed to me that this Walgreens just passed the burden onto them, and now I have to wait for a new prescription. Not taking valid coupons for prescriptions because of some vague "oh in the past the pharmacy manager was worried about people abusing them" excuse is nonsense. It's worse that they didn't warn me that I wouldn't be able to transfer the prescription a second time (had to find that out after I drove to the next pharmacy) and there's nothing posted online of in the pharmacy itself about this no coupon policy. Get your meds elsewhere. I recommend the Walgreens on main street. read more

People that work here are really nice! Sometimes if you buy too many items of something that's on sale some cashiers and managers will limit you. Not here! She allowed me to buy the whole case of Arizona ! So many sale items that will give you points towards money off of your order! That's what I really like about Walgreens every 5,000 points equals 5.00 off. I don't think there's a limit as to the points you can collect! But I like to let mine accumulate and get 10 bucks off! The tags tell you how many points your getting for just buying toothpaste. Walgreens beats Rite-aid any day on savings!! read more

Walgreens - Entrance !! - Drugstores Near Me - Danbury, Connecticut

Love this store. Great customer service in photo and with product help. The staff is very friendly.

They have great customer service! Everyone is extremely positive and the make up section was unbelievable I was so satisfied when I paid

Horrible! They never fill prescriptions on time. I've received phone calls that they are done- waited in a massive line inside twice to get them and the prescriptions aren't done. I've had them lose my prescriptions. I've waited for cars to sit for their prescriptions to be filled in drive through. No one tells them to circle around. Absolute worst customer service. Go elsewhere!!! read more

Love shopping here, the store is always so clean and the employees are so helpful. It is a very personable store, one of my favorites in the area. Always have great sales and items are always in stock. Also a great place to get photos printed, and even photo gifts! One stop shop!! read more

It has been awhile, and I wanted some much needed cosmetic advice:)..I was lucky enough to find Britney working at that time, yayy:) I was so happy to see her with her very positive vibes..:) She is my #1 fave. who knows what she is talking about and presents everything in such a great way, that i want to buy everything she recommends.:) +++++ Thank you for being there, at Walgreens.:). read more

This is directly strictly at the pharmacy. I was lucky to have one pharmacist inform me that they no longer provide the authorized generic Concerta approved by the FDA. They are selling a tetra tablet that is not equivalent to Concerta generic by patriot Pharmaceuticals. The pharmacy and company no lingers buys this authorized generic because the authorized one is slightly more expensive for the million dollar companies ceos. The only way to reverse his is to complain and not buy the new unauthorized generics. I just think companies should inform and give customers the option of taking generics that are not equivalent. For those who can't take other generics here is a link of what you need to know so your doctor can request the proper meds. https://adhdrollercoaster.org/medication/authorized-generic-concerta-update-6-1-19/ I hope this comment makes Walgreens remember that these meds aren't just money but are something people need to live normal productive lives. If you don't take meds daily you don't understand. I'm so tired of people with money dictating my health. read more

Save time and find a different place if you use a goodRX discount card for certain generics. Pharmacists were nice and returned the script. The store is conveniently located near Stew Leonard. read more

My absolute favorite Walgreens has just gotten way better...they have really increased their hair and cosmetic department! They now have the difficult to find NYX brand, No. 10 and a wide variety of new hair care products. What's even better is their beauty consultant! I don't know her name, young lady with dark hair, who is so eager to help you purchase your cosmetics. She even gives free facials, eyebrows and makeup application :) She's incredibly sweet and a real nice addition to my fave neighborhood Walgreens! read more