I'm not someone who typically writes reviews, but I'm making an exception. A person's medications are important. Maybe me sharing my negative experiences will help prevent others from having similar ones.
I've been using this pharmacy since moving to the area last year. Not once have I been able to just order and pick-up a refill. Every time there has been some sort of issue or mistake. Insurance not being billed correctly, if at all. Items not being provided. Disputes over when certain refills are due. Delays without explanation. When the mistakes have been pointed out or issues have been questioned, the staff have become defensive and pointed in their responses.
I know we're all human, and I'm by no means perfect in my job or any other aspect of life. For that reason, I believe in giving others the benefit of the doubt and have stuck with them. I told myself when my previous refills came due that I'd give it one more try. I ordered my refills last night and sure enough, today, there's some inexplicable error preventing me from picking up my medicine. The app said to call the pharmacy as two Rx's were delayed. I did so. The person I spoke with was rude and didn't answer my questions outside of "We're working on it". Meanwhile, I don't have the medication that I need. Enough is enough. I'll be switching pharmacies today. read more