I can't even put a rating on Walgreens on Del Range pharmacy. My husband had questions about a prescription so he called them. He was on hold for 52 minutes and 34 seconds. He finally hung up. This isn't the first time we've held and held trying to speak with the pharmacy. read more

I submitted a prescription on a FRIDAY TO BE TAKEN DAILY. Late Sunday I was told it would not be ready until noon Monday. search for a pharmacy that can deliver on their promise of service. read more

My drivers license had expired so I pulled out my state issued concealed carry permit which the tech would not accept as an qualified ID so I had to drive home and get my passport. Tech insisted that the law does not allow CC permit as valid ID. Checked the Wyoming State Statutes plus contacted the Wyoming Pharmacy Board and received the following response: "A valid permit issued by the state of Wyoming to carry a concealed firearm is considered an acceptable form of identification for voting purposes, and a pharmacy may accept a valid Wyoming concealed firearm permit to verify the identity of the person who presents a non-electronic controlled substance prescription or receives any controlled substance prescription as outlined in the Wyoming Controlled Substance Act Rules Chapter 10 Section 7." Irritated that the store did not know the State Statutes and forced me to make two trips when I had a valid State of Wyoming issued permit/ID. read more

This is the worse Walgreens I have ever been to. The pharmacy gave me my prescription once and my medication was a mix of different milligrams (strengths). Another time I picked up another prescription inside the building and the pharmacist rang me up under a completely different name and phi. I told her it needed to be changed and she told me it was fine. The pharmacy constantly calls me about prescriptions I have already picked up saying they are available waiting for pick up. I have also been called about being over charged for my prescriptions and they have asked me to come in so they can fix it. All of this is very bazar and the icing on the cake is when I try to check out at the front counter I have found the cashier on the floor behind the counter completely unaware there are customers waiting. What are you doing back there? Sleeping? Eating? Watching TikTok videos? I'm going to go somewhere else for my prescriptions and everything else. read more

A shout out to Samantha & Stephine in the Pharmacy who went above and beyond to help us with a nightmare of insurance issues & overpriced prescriptions. Together they helped us obtain an affordable Rx (that saved us literally $100's of dollars) all while dealing w/multiple phone calls at least 7 to 10 people waiting in line and several cars in the drive-through. Give these ladies a raise, they are an amazing asset to your Walgreenes store and truly care about your customers well-being as well as understanding and doing everything in their power to help relieve the financial burden of a very expensive prescription. My family and I have been using this Walgreenes for years and the entire staff has always been kind, helpful and courteous. Thank you again so much! read more

Every time I go to Dell Range Walgreens I receive Top Notch customer service. Personally like to thank the pharmacy, pharmacy staff and the pharmacy manager for the professionalism, knowledge and positive attitudes that they have for their customers, especially considering that often/many clients are not at their best and coming from doctors to get the medications that will help them feel better. Sick and grumpy clients/customers can be hard to communicate with and this pharmacy staff continuously puts their best foot forward towards making us feel better even before the "A TEASPOON OF SUGAR HELPS THE MEDICINE GO DOWN" as Mary Poppins would say. Thank you to Stephanie the manager, Brian her tech, Tiffany, her tech and the rest of the staff. read more

We have two Walgreens in Cheyenne,Wy. I prefer the customer service at this location. The manager today thanked me for coming in today. Its the little things like that go along way. Great place to find bargins on clearance items. This store is always well kept and I never wait in line. read more

A basic Walgreen's. I went in to try to find "Cheyenne" shirts because locals told me this store would have them. They didn't have any Cheyenne or kids shirts. They told me to check the other Walgreens off of Lincoln Way. read more

Worst pharmacy in Cheyenne. Sometimes I fill a prescription here because it's conveniently located next to my doctors office but every time i make that mistake, I tell myself it's the last time. The customer service is atrocious. They always act completely inconvenienced to fill a prescription. The hours are inconsistent with what is posted. The pharmacist is never available. Go to North Star. Locally owned and operated. It's a drive for me but I'll never go back to this place. read more

Horrible pharmacy customer service. I have had several bad experiences with the pharmacy. The last one was over the top, therefore I contacted the home office and they said someone would be contacting me within a couple of days. That never happened. read more

Seriously the SLOWEST pharmacy ever. Ever. Hope you like waiting an hour to get your prescription filled... If they are really this busy they need more staff. read more

So slow....omg....they said it would be ready 45 minutes ago and I stead they took flu shot walk ins before they finished my prescription....now I am late. Last time we were here they told my husband 10 min and we waited half an hour. read more

I came to pick up a prescription at 5:58, thinking the store was open 24 hours. The person at the drive up pharmacy would not help us because she said they were closed. Even though my prescription was ready, she said "we open at 10 tomorrow". In a not very kind manner. This is my first and last prescription at Walgreens. If I could give zero stars, this pharmacist just earned it! read more

If you have your prescriptions filled in this pharmacy, do not leave the place before you carefully count the number of pills, capsules, tablets, etc. I never did it because I thought I was dealing with professionals, however on a hunch, I counted a refill of antibiotic capsules. It was supposedly to be 30, but after counting them, I had 20 in the bottle. The pharmacist reluctantly gave me the missing 10. Another occasion I counted a different medication. It was a 90 day supply, but I only found 89 in the bottle. It was only one missing, but they did not give it to me. They said the pharmacy supply was complete, no extras. read more