The staff here have always been helpful. This review is mostly based on the function of ordering prescriptions. I use the Walgreen's app for convenience and to decrease the load of calls to the pharmacy, but the automated system doesn't work well. Most recently, I used the app to scan the bar codes on my four medications to refill. All four were accepted. I initially got an automated call saying there was a problem with filling one of the prescriptions and they would contact the doctor. The next day I got an automated call saying the prescriptions were ready to pick up. I stopped by the pharmacy and only 2 were ready. The pharmacy tech set the other two up for refill and said they'd be ready by 5, which was 2 hours later. In the past, I've checked the automated phone system to see if prescriptions were ready and was told no. When I called the pharmacy, the tech said they were. Another time, I got a call to say my prescriptions were ready and went to pick them up and they had none ready. And on and on it goes. All that to basically say...forget the app, turn off prescription alerts by phone and email and just call to speak with someone. read more