I had initially posted a review regarding Wagoner transmission as basically a pre-review written solely to reference my initial interaction. First, I'll brief my first review. I have a 2014 Hyundai Veloster,about 4 weeks ago the clutch went out. When I discovered that the"clutch" was considered a wear and tear item resulting with a response of "this is in no way covered under a warranty." RIGHT!??$*! and right after Christmas as well.
Lets just say with a family of 6, there is not much extra dough to be heard of. I spent three days of calling every auto repair place I could find and feeling thoroughly hopeless. The lowest quote I received from over 30 plus shops in the Coweta, BA, and Tulsa areas was minimum of $1400.00 and quoted time frame of 5 business days to repair! HOLY, NOT POSSIBLE.
Not only were the prices outrageously ludicrous but the customer service was downright awful. By the end of these fruitless and futile attempts, my optimism was depleted. I also became acutely aware of local business and their utter disregard or thought to help someone. Ya see, I had already personally priced the part (ie: 14' Rhino Pac Clutch Kit myself which totaled $122.00 for the entire clutch kit, meaning that all 30 shops were charging over 1250.00 just in labor. That is some pretty sad and greedy business. After 4 WEEKS with no vehicle, I was given an amazing gift that I will use for any auto repair the remainder of my days. Not only does Vladimir, owner of Wagoner Transmission Coweta, Oklahoma represent everything a person, professional and or business owner should. He does efficient high quality work as well. He provided me with honestly the best work, time efficiency, and customer care I can recall ever receiving in 39 years. He provided detailed information regarding the process from beginning to end. Completed each process exactly as he stated down to every detail. Vladimir has values that every business owner should acheive to have. He was willing and helpful when others were not. Not only that, but he picked my car up. He kept me informed and IF YOU CAN FATHOM THIS only charged $400.00 to repair my clutch. In addition to that mind blwoing fact, he completed andpersonally delivered it back to me in under 6 hours! NOW that is a way to run a business. I have no doubt Wagoner Transmission, my little unknown gem will have lasting and meaningful success. I will never use another person when it comes to vehicle repair. His integrity and honesty paired with the quality if his work, time response, and cost friendliness, earned a lifelong customer. THIS IS THE EPITOMY OF HOW A BUSINESS SHOULD RUN. I will refer him every chance I get. Truly SUPERB service. read more