I had a phenomenal experience at The Jewelry Doctor. I happened to stumble across this business on…read moreYelp so tysm fellow Yelpers for the raving reviews and #inspo. I called on Friday evening and spoke with Ari who possesses a dynamite personality. In typical A type character, I had several inquiries and he didn't miss a beat nor seem annoyed. Given the level of customer service I received during that brief interaction, I felt confident I'd be happy taking my watches here so I visited the next morning. I recently retired my Apple Watch for an Oura ring (this proved to be a stellar choice but I digress). I had a couple of watches that required new batteries: a Michelle and a Movado. More often than not, I've found it difficult in the past to have a battery replaced in these watches without some extra exorbitant costs or simply folks have been reluctant to perform any work on them. I really appreciated the ability to wait while I had the batteries and some links removed from my watches. There was plenty of beautiful merchandise to look at and Ari is both extremely knowledgeable and pleasant so it wasn't painful to wait. Cindy was also very kind and helpful. She was instrumental in finding the proper fit for my wrist. Additionally, the dial on my Michelle watch needs to be replaced because the M left town from too much wear. Now that I've taken it out of a 6 year plus coma, I should probably replace it. I asked her about the cost and she said she'd call Michelle about the part on Tuesday (today). Follow-up: she called me first thing this morning to report back. I will definitely adopt this dynamite business and team for my future jewelry and watch needs and I recommend you do too. Finally, they offer a punch card for battery replacement so eventually you'll get one on the house. Furthermore, they also offer a 30-day period should I decide I need a link added back or an additional one removed for a more comfortable fit. And I believe (but confirm with them) a 1-year warranty on the batteries.

I have been taking my jewelry and watches here for years. They excellently priced and perform great…read moreservice that is timely and prompt. For special orders, it may take anywhere from two to four weeks depending on what you need done -- take the stone from one ring and add to another, repair parts on a tag heuer automatic watch where they have to order the parts before installing them. But they are always transparent with the time frame and pricing. Most of the time, I need battery replacement for my long list of watches that also includes my wife's. Or if I need a ring re-sized. Battery replacement they normally can do within 10 minutes, and they have a nice comfortable lounge chair to sit while you wait.

Above and beyond!…read more osef and Joseph are true masters of their craft. Their attention to detail and precision in every repair and restoration is genuinely impressive. They took the time to explain the work needed and delivered results that exceeded expectations. My watch now looks and functions like new. Highly recommend them to anyone looking for trustworthy and skilled watchmakers.

Great place, and great service. Waited while watch evaluated and repaired. Trustworthy service…read moreproviders

It was an excellent experience working with Anthony in a "partnership" (consignment) relationship…read moreto sell my Rolex. Anthony was honest and transparent both on the phone and in person. I was able to meet him at his community in order to hand him the watch in person so the drive wouldn't be as far for me. He immediately sent me a proper invoice for the watch and had it sold for the initially agreed upon net amount to me in approximately two weeks. I would not hesitate to use Anthony and WPBWatchCo again for any of my watch needs and will refer him to friends and family who need an honest and transparent watch dealer/servicer in the future. My highest praise to Anthony for running his business the right way; with honesty, transparency and excellent customer service. Matt Rubin August 2024

WPB Watch -DECEPTIVE BUISNESS PRACTICES. terrible experience. I saw a Tudor posted on WPB's website…read morein what appears to be in perfect condition. I phoned Anthony the CEO and asked him if he could pls confirm the condition before I make the purchase. Anthony had a look and assured me that the condition was super clean with no signs of wear or issues. He even texted me strategic images with zero scratches on watch anywhere and he talked a good game very polite. He asked that I pay via wire transfer, and after seeing his website he seemed legit so I made the purchase. When I received the watch via FedEx I was totally shocked, heavy pitting throughout the watch case and numerous scratches, one as long as 1.5 inches. NONE of these defects were displayed in his photos that he texted me, nor were they on his website, he did not honestly convey the condition verbally. I texted Anthony the images and called him right after and he spoke to me very aggressively stating "it's a used watch, what do you expect - there isn't a watch on the planet several years old without some damage". I disagree, I own many in my collection, I asked if I can return it and he very combatively stated NO RETURNS! I stated that if the images would have shown these damages I 100% never would have considered to buy it. He finally agreed that he would take it back but based on his tone and behavior so far I could not believe that he would refund me even if I sent it back. I ended up keeping it and will take the big loss with trying to resell it rather than stress trying to get my $ back. This is not an honest or reputable business. I will take a BIG loss on this one. Shocking WPB website states "Our unwavering commitment to your satisfaction is at the core of everything we do". NOT! Have a look at these pictures...

Just picked up a watch from Bennisson's purchased through Grailzee Auctions. Authentification…read moreprocess was easy and report was very helpful. When I went to pick up the watch the people were very helpful and answered all my questions. Communications throughout the process were very efficient

This was a terrible experience. I found Bennison on Yelp and was recommended due to being close to…read moremy home. Spoke with the matchmaker and stated that I would wind it, but would stop after awhile. I was winding it enough, so thought there might be loose screw or lube issue. He tested my watch on the bench and my watch was keeping acceptable time (+- 4), but they recommended a full overhaul for $700, which is crazy. Its a Selitta movement and only 3 years, so I thought he was trying to gauge me and wasnt addressing the issue. After goung back and forth and not get a good justification for full overhaul, I told him I wanted it back and took it to matchmaker in Gardens Mall. After a brief check the new watchmaker determined that there was a dislodged screw, in fact the entire rotor had moved, see pic. He took a closer look to assure there was no damaged and although there were a few nicks, he determined that the rotor screw became loose, which is rare, but fortunately no detrimental damage to the movement. After a quick fix, reseal and $100 later, the watch was in perfect working condition. I guarantee that the Bennison matchmaker didnt know what he was doing and in fact, his work could have really damaged the movement. Im not one to write a bad review, but this one was warranted! If you bring your timepiece here, proceed with caution, stay informed and bring your wallet.

Very nice proprietor, when she's there. Very overpriced, however. Gave me one extremely high price…read moreand then when I refused, cut it by a third! Why not the proper price the first time?

We've been coming to Margo's Jewelers for at least five years. Always a great experience and great…read moreprices and service! We have recommended her shop to ALL our friends and family. She is currently repairing my wife's Diamond Tennis Bracelet as she lost one of the diamonds. While were we in there we bought a beautiful 18Kt yellow gold necklace. Thanks Margo!!!

And MJ's jewelry and watch they have beautiful jewelry and a fantastic watches. The owner and his…read morewife greeted me at the door. They were friendly and helpful. I got my wedding ring cleaned because I had gotten some chemicals on it. The owner cleaned it for me with a smile and gave it back to me. He checked the prongs and did not charge me. Excellent service convenient location just outside of Macy's second floor.

From the owner: MJs jewelry and watch, an establishment specializing in repairing your fine jewelry and watches on…read moresite while you shop! We strive to help our community to continue to express themselves with jewelry and watches alike!

Had a great experience with Gray & Sons, transaction between shipping and quote and payment was…read morewithin 2 weeks! Highly recommend if you have jewelry to sell.

I made an offer and got accepted by email. Later on that day I got a phone call from Rich with the…read moretotal. He said the watch need to be inspected first since they just got the watch. And it will be ready on Wednesday. (I was talking to him on Friday). I asked him to send me the invoice so I can pay for it. I also emailed him again to ask him to let me know when the watch is ready. Today, Saturday, I found out that the watch was sold. So I called him back. Then he checked for me and informed me that the watch is sold. He said He wasn't sure that I want it or not. I told him that I offered and you accepted. I asked you to email me the invoice also. I wasn't happy about how they handle the transaction at all. They should have sent me the invoice or reserved it for me. It's almost my first time purchasing from them. However I will be the last. Disappointed.

Vadim took care of me in minutes! He had the watch working again while I waited. He even removed…read moresome links from my vintage Swatch! And he only charged me $15, which is what he quoted when I sought estimates and availability on Yelp!

Third time here. RING DOORBELL FOR ENTRY. In for a new…read morebattery for my Luminox dive watch. In and out in 10 minutes. $15 Can't beat their service or price. Will be back for sure.

Not long ago i visited Bucherer for the first time and met with Eileen and Angelo. I was informed…read morevery clearly of the process regarding registering interest in a timepiece. Both Eileen and Angelo were very professional and welcoming to answering my questions regarding the timepiece I chose to register for. Fast forward not long thereafter, I received a message from Angelo that my timepiece was ready for pickup. I met with Angelo and the entire experience was flawless. I can't thank Angelo, and the team at Bucherer for being so welcoming, professional, and transparent. They have a customer here for life. I highly recommend anybody looking for a Rolex timepiece to visit Bucherer. 5/5!

Welcome to Bucherer at Worthless, worthless because that's the kind of service you get from their…read moresales folks. Came in to see the Rolex watches and the husky guy with the Yacht master acting like I was bothering him when I asked if anything was available at the moment. (Mind you I own a few high end watches) He reluctantly obliged, some other poor old man came in asking for a sub.. and they made him sign up for their list and didn't even offer to help him as he struggled along. Shit service... I'm good, rather go pay the grey dealer next door.