Michelle is awesome! One of the best! I only use her for nail trim but she does the best job…read morecompared to many others I've tried. She actually gets them short enough where others have not.

"The crummier the outside, the sweeter the people are inside."…read moreThis proven scientific study is again proven true at Pawz. Mega funky exterior hides a group of exceptional "dog people ". My buddy had not had his nails clipped in years and he always freaked out when we tried. Nervously, I took him to Pawz ; 10 minutes later, the job was done with actually NO trauma, no reactions, and excellent attitude. Ok, it might not be a scientific study, but it sure is true here. They are reportedly moving closer to downtown and I'll be using them for boarding too!

Booked a pamper session, de shed, and blowout for my Husky and it was everything I hoped it would…read morebe his coat looks absolutely amazing and The women who took care of him was very friendly and sweet I can't wait to bring him back!!:) thank you so much!!!!

Worst customer service I have ever experienced. They do not honor their "rewards" program. Under…read morestocked and over priced. GO SOMEWHERE ELSE!

Roy is truly one of a kind and always my first call because he's simply the right person for any…read morejob. His professionalism, kindness, and prompt service consistently go above and beyond. He treats you like family, and his genuine passion for helping others shines through every interaction! Highly recommend Roy for the job, and if he is not able to accommodate your needs, he will be sure to find you the right person who is!

I am sooooo glad Yelp brought Roy to my universe! We live on the west coast and recently bought a…read morehome outside of Knoxville near Norris Lake. I found it necessary to get creative with some logistical plans and unfortunately sending a clone of myself to get things done wasn't an option. That's where Roy came in! We are excited to host thanksgiving dinner in our TN home, however, we are going to be arriving the night before . The thought of flying across the country with our dog and my mom, having a 2.5 hour drive from Nashville to Knoxville AND then doing all the shopping for the meal, the food prep ect....just really sounded like ALOT! I discussed my idea for a plan with Roy about 2 weeks in advance. I placed an online pick up order for groceries and the Sunday before Thanksgiving Roy picked up the order , drove it 45 min away to our home , put the perishables in the fridge and arranged the pantry items on the counter. It feels so good to know we are going to arrive with that big task already taken care of. Roy and I chatted on the phone as well as text and through those communication I felt really good about him being a nice, intelligent and dependable guy. The cost of his service was IMO reasonable and fair. I've always been a fan of creative entrepreneurs and I hope this review helps send Roy some more business. If I could give him 6 stars I would!

I brought both my dogs here for vaccinations. This is such a clean and fun environment! This team…read moreseems to love their job and I can tell really cares about my pets! When I ask questions they're great about having answers for me! They work within my budget without making me feel like a bad owner!

Our dog was enrolled at Embassy Veterinary Center, Emory Road location, for 2 1/2 years. We used…read moreVeterinary medicine care, boarding, and daycare. In the not-so-distant past, our dog was spending time at daycare. In the early afternoon, I received a text message from an employee (not management), stating an employee attempted to physically redirect my dog from humping another, and my dog bit them. The message included, "I discussed the incident with management and your dog is no longer welcome at daycare". With such an accusation as this, I was astounded that Laura/Officer Manager chose not to call me and offer a face-to-face discussion. Rather, I received such an insensitive update from a staff member, via text. The next day, I spoke with Laura via telephone regarding Embassy's dog bite policy. From the onset, her lack of professionalism and disrespectful tone toward me, spoke volumes. She flippantly responded, "I don't have the policy at my fingertips, I cannot recite it verbatim, and policies frequently change". The following day, I spoke via telephone with Mandy Swartz/Operations Manager of Emory, Westland, and Lenoir City locations. I asked valid questions; what time did the alleged bite occur, who was bitten, was medical care rendered, were there any witnesses, what type of training did the employee have, how long have they been employed, what part of my dog did they physically grab to redirect him, did anyone review the daycare yard camera footage to get a clearer understanding of the incident? Of those inquires, Mandy Swartz told me; the employee chose to remain anonymous, no skin was broken, no blood or fluid noted, and no medical care was rendered. Further, she stated the daycare yard camera does not replay footage. Why have it in place then? None of my other concerns were answered/resolved. In an effort to substantiate my concerns, I sent a detailed email to Mandy Swartz. A week or so went by with no reply; I sent the email a second time. Again, she made the conscious decision to ignore me, the consumer. I called the Westland location and left messages twice with staff, and again, she lacked moral courage to reply. In my humble opinion, reviews are intended to provide honest feedback on businesses in which potential consumers may be interested in. Before my husband and I enrolled our dog at Embassy Veterinary Center, Emory Road, we read reviews, spoke with neighbors, and this business seemed reputable. Unbeknownst to me, several of the 5-star reviews submitted were by Embassy employees, to include the Operations Manager, Mandy Swartz. Additionally, management responded positively to the employees reviews. This practice is unethical, deceiving to the consumer, and unprofessional, to say the least! These individuals who hold a title of management, have absolutely zero integrity. The incredibly high staff turnover rate of the front desk/daycare employees is a true reflection of the inept management, at so many levels. My husband and I are extremely grateful to all the employees who cared for our dog. Each and every day he was under their care, they displayed compassion, integrity, and always a smile on their face. They have all left this place of employment, and we could not be happier for them. Lastly, there are too many other daycare/boarding businesses in the Knoxville area to choose from. Embassy's number one concern is money, not the consumer or employees! Thank you!

Dylan, my four-legged son had an exciting experience at The Dog Stop. It was his first visit and he…read morewas super happy when he came out! He looks beautiful. Everything was done to order. These people are fantastic! 5+5 stars I give them a 10!

Very professional. Owner answered all our questions in care facility and care. We look forward to…read moretaking our little four legs there to have a play day to see how it goes.

This place went above & beyond for our family. No need to look anywhere else this is the place you…read morewant to come when it comes to boarding, training & grooming. I've done it all here & can say they are the best hands down. They LOVE what they do & it shows from the moment you walk in to the moment you walk out. I would HIGHLY recommend Ridgeside you won't be disappointed. More info for those that care: We found out our new puppy was going to be delivered while we were out of town & we had no one in town to help us. I was freaking out. I didn't know what to do and the people delivering our new puppy were not willing to accommodate a different time to deliver our puppy. I was in a bind and they agreed to help us. We were brand new to their business & planned to board and train her at Ridgeside so we asked if they could help us and they agreed to go VERY out of their way to help us (they had to take multiple calls to arrange so many different things they even had to wake up very early in the morning & agreed to have my puppy delivered to their own house to make it all work out for us. I couldn't believe it, I was in a bad spot and they really helped show up for me & my lil pup which they didn't have to do. On top of that because my puppy was still young and hadn't had all of her shots she wasn't able to be around the other dogs at their facility (which was a good sign to me because jt showed they really care about the health and safety of all the animals they board) so they arranged for one of their staff members (Erica, who was also amazing) to watch our puppy at her own home and train her. Erica sent pictures, videos and updates during the 2 week puppy training which was really nice as well. The owners & the staff have been nothing but amazing.

I waited several days to decide what to say. I had an extremely negative experience with this…read morecompany. They offered me service dog training, with the first step being the puppy class (1800.00), then my puppy could move on to learn service work (a total of 4500.00). I am disabled and was grateful they offered this service. After puppy training, I met with the trainer (Andy), who does not listen and will not let you speak. He talked over me multiple times, and also told me my puppy was only partially trained and I would do the rest at home. Oh, and he forgot to work on recall. These folks were hired because of my lack of time to train my dog. I was shocked. Andy took my payment and then finally, after an hour of listening to his ranting, where it seemed he did not breathe between sentences, he brought me my puppy who I hand been missing terribly, (they declined to let me visit), who was very clean, but mostly untrained. Then I was told she was not fit for service. Andy could not explain it other than to talk about 7 lanes on a highway? I then began a panic attack and he kept talking (I have panic disorder which he knew). I had mentioned I needed help with being alerted to low blood sugar. He said it was nearly impossible and he would have to collect vials of blood from me multiple times a day. I asked how the other dogs were trained for diabetics. He did not know. I looked it up when I got home and learned Andy knew nothing about the subject. Saliva is what is used by service dog trainers. I believe he declined to train my dog because he does not know how. During the course of this fiasco, Andy mentioned how dirty and matted she was when they gave her a bath. He told me she arrived that way, which is untrue. She had been washed and brushed prior to drop off. I believe she got that way in their care (or lack of care). If you use this company to train your dog, I recommend recording ever interaction. The owner Mike, later denied me being told they would not train Sunday (my puppy) because of her young age. Lies come pouring out of their mouths. They scammed a disabled person. I am planning to take legal action. I sam certain they will make a reply too this and lie more. Feel free to look me up. I am a respectable local business owner.

Aimee does a great job on our Aussie and Poodle. Usually both are anxious but they seem to enjoy…read morebeing with Aimee. We have tried several groomers in the area and have been the happiest with Aimee.

Took my 2 doodles in for full groom they both can be anxious in new surroundings but everyone that…read moreworked with them did such a good job they looked so good when I picked them up and were having a great time playing with the other dogs there. I would recommend without any hesitation to anyone looking for a groomer.