She did an amazing job on my puppies first cut!! We absolutely love it. She was also super nice and…read morehad a reasonable price!! We will definitely be coming back :)

From the owner: Grooms & Rooms Pet Salon provides professional pet grooming services tailored to each animal's…read moreunique needs. The salon offers breed-specific cuts, luxurious baths, nail trimming, ear cleaning, and gentle de-shedding treatments. Experienced groomers work with dogs and cats of all sizes and temperaments in a calm, welcoming environment. Each grooming session includes a thorough health check to ensure pets look and feel their best. The salon uses premium shampoos and conditioners designed for sensitive skin and various coat types. From routine maintenance to special occasion styling, the team delivers personalized care with patience and attention to detail.

Amazing veterinarian and staff made myself and my puppy comfortable coming to a new officeread more

OK, I managed to find a Vet that Googled something to help diagnose a problem. Seriously, Dr. Babbi…read moretold us that! Dr. Google to the Rescue! I can Google! What the hell do I need you for...an ear camera that shows up on a TV? Mother in Law took a Cat here for an issue that was later proven by an x-ray to have never been done ($4000 later). I will drive to Dr. Smith at Tazewell Pike Animal Clinic if I need an emergency Vet.

Michelle is awesome! One of the best! I only use her for nail trim but she does the best job…read morecompared to many others I've tried. She actually gets them short enough where others have not.

I have used many cat sitters over the years - kids from the neighborhood, private individuals, and…read moreother franchised pet care providers - but my experience with Waggy Tails the week of March 11th was by far the best. Camille is such a naturally compassionate person - I really enjoyed getting to know her and felt that she bonded with my two senior cats right away. They usually seem like they are starved for attention after I've been away, but this time when I walked in the cats looked up like, "oh, it's you." and then went back to what they were doing. Ultimate compliment!

I have been using Waggy Tails for 2.5 years. They have been extremely professional and easy to…read moreschedule. I have moved to different neighborhoods and so have experienced different dog walkers during my time with the company. The walkers are arranged by neighborhood rather than individual - so if you move you will most likely get a different walker. They have uniform shirts that they can wear during your dog walks. I have had only one issue with one of the walkers that I had assigned to me, which was resolved swiftly by management. All of the walkers are bonded & insured. They send text updates with updates during their visit. Cancellation policy is fair and you have the ability to tip your walker.

"The crummier the outside, the sweeter the people are inside."…read moreThis proven scientific study is again proven true at Pawz. Mega funky exterior hides a group of exceptional "dog people ". My buddy had not had his nails clipped in years and he always freaked out when we tried. Nervously, I took him to Pawz ; 10 minutes later, the job was done with actually NO trauma, no reactions, and excellent attitude. Ok, it might not be a scientific study, but it sure is true here. They are reportedly moving closer to downtown and I'll be using them for boarding too!

Booked a pamper session, de shed, and blowout for my Husky and it was everything I hoped it would…read morebe his coat looks absolutely amazing and The women who took care of him was very friendly and sweet I can't wait to bring him back!!:) thank you so much!!!!

Kellie D. is an amazing physical therapists for four-legged babies. Kellie spent nearly 2 hours…read morewith my dog and was so caring and attentive. She gave me a full evaluation and a very detailed gameplan to get my puppy back to 100%. Kellie's evaluation was less than 1/4 the cost of the UT evaluation.

From the owner: Permanently Closedread more

New to the area, brought my bulldog and all her records here. Service seemed good first couple…read morevisits and then it all went south from there. My bulldog is 10 years old, she has bilateral hip dysplasia and arthritis. Old vet (where we came from, Illinois) had her on an 4 week injectable series of an arthritic medicine. It had been about a year by the time it no longer was working. So I asked LaFollette veterinarian services if we could do another series for her they said sure. I was charged double what I paid for it back in Illinois. What was 160.00 in Illinois, cost me over 300.00 at this facility. I asked if I could bring her in for her injections if I paid for the medicine upfront. They said yes. I asked if there was an injection fee, they went back to check, and they told me no. No injection fee. So I agreed to pay the doubled price of the meds. Came back for her 2nd dose, no problems. Came for her 3rd dose, no problems. Came for 4th and all of a sudden, that will be 10.00 dollars. I asked for what? They said the injection fee. Then an older lady with shorter lighter hair and glasses comes out through the back area and is standing there asking if there was an issue. I said this is our 4th injection and I was told no injection fees when I purchased the medicine. The lady stands there and says you were told wrong. It's 10 dollars. I said I haven't cash on me, this is unexpected and how can you say one thing and then change it part way thru? That is bad business. She said we charge the 10 dollars for the cost of the syringes. Then, she got snappy with me and said, most people just do the injections at home themselves. I responded and said, yes, I've done them myself before, but I'm not comfortable doing them myself, she proceeded to say you can purchase syringes from us to continue her series. I'm like wait... what? You charged me twice as much for the meds and now you want more money for syringes to administer the meds? How much for the syringes? 40 dollars. I laughed at her. I said I have my own syringes at home, left over from her last series that my vet in Illinois gave me at no cost. If I bring my own syringes can the tech inject it for me. She laughed and said sure! It is 45 dollars for a vet tech appointment. I paid the 10 dollars and since I didn't have cash I also got charged a fee in addition for using my debit card, and walked out. Dr. Max followed me out that back door and asked if everything was OK. I said no, I told him the story and he said oh, well that's out of my hands. Then on another occasion I took my dog for a grooming visit when I picked her up, she had shedding hair all over her and her ears were still dirty. They apparently expressed her glands after bathing her and never wiped her bottom. She seemed very sad and out of sorts when I picked her up. I won't return. Going to find a different vet for my baby girl. Its too bad, because the Dr. seemed very nice and knowledgeable. However, there business practices and greed have ruined the whole experience for us.

My daughter in law, a long term client of this practice, brought in a stray cat she was feeding and…read morecaring for yesterday to be treated, ultimately euthanized. She was told that she was approved for a payment plan by a staff member prior to obtaining services. She conditionally approved treatment and an estimate based upon this approval. Ultimately the charge was $700 to diagnose and euthanize a stray cat. After services were rendered a down payment was requested by the clinic. Since she was not told about this down payment she did not bring enough cash for the payment. When told this she was told that she could not leave until they were paid because they could not un kill her cat. This kind of reaction to a woman who just euthanized her cat is unacceptable. I went in this morning to complain. As a retired businessman, I knew that this may be a rough topic. I started with praise for the veterinarian and vet tech who helped her then complained with how she was spoken to. I did not raise my voice nor did I threaten them in any way. I was promptly asked to leave and they called the police. The woman I spoke with identified herself as the manager and refused to give me her name. I simply asked so I knew who I was speaking with. I left the building and waited in the parking lot for the police to arrive. I have been officially trespassed for calmly lodging a complaint and requesting that they destroy my records as I have been a client since I moved to Tennessee 2 1/2 years ago. The vet here is fantastic and I am sorry to lose him but I cannot accept the customer service the clinic's manager exhibited. Warning to anyone who utilizes LaFollette Veterinary Services: If you have an issue with them it will not be addressed, you will be trespassed from their location. I will be lodging a formal complaint against this clinic with the Tennessee Board of Veterinary Medical Examiners.

Roy is truly one of a kind and always my first call because he's simply the right person for any…read morejob. His professionalism, kindness, and prompt service consistently go above and beyond. He treats you like family, and his genuine passion for helping others shines through every interaction! Highly recommend Roy for the job, and if he is not able to accommodate your needs, he will be sure to find you the right person who is!

I am sooooo glad Yelp brought Roy to my universe! We live on the west coast and recently bought a…read morehome outside of Knoxville near Norris Lake. I found it necessary to get creative with some logistical plans and unfortunately sending a clone of myself to get things done wasn't an option. That's where Roy came in! We are excited to host thanksgiving dinner in our TN home, however, we are going to be arriving the night before . The thought of flying across the country with our dog and my mom, having a 2.5 hour drive from Nashville to Knoxville AND then doing all the shopping for the meal, the food prep ect....just really sounded like ALOT! I discussed my idea for a plan with Roy about 2 weeks in advance. I placed an online pick up order for groceries and the Sunday before Thanksgiving Roy picked up the order , drove it 45 min away to our home , put the perishables in the fridge and arranged the pantry items on the counter. It feels so good to know we are going to arrive with that big task already taken care of. Roy and I chatted on the phone as well as text and through those communication I felt really good about him being a nice, intelligent and dependable guy. The cost of his service was IMO reasonable and fair. I've always been a fan of creative entrepreneurs and I hope this review helps send Roy some more business. If I could give him 6 stars I would!

The dynamic duo owners and friends have taken their 13 years of Veternary expertise and opened…read moretheir own Spa for animals. They have a FB account and are open Monday to Friday. I just moved to the area and they were able to schedule my precious Shitzu Poodle mix right away for a much needed grooming. The spa is clean and well organized. I was on time, they took me immediately and explained the process of spa stages. Both ladies were so kind, positive and sweet. They told me 2.5 hours and my sweet baby would be ready. The grooming price for her (12 pounds of love) was $48 cash. This includes a bath, conditioning, ear pluck, nail trim and anal gland excretion. I was called within 2 hours and headed back to pick up my baby. She looked amazing and was immediately scheduled for a second booking in two months. I observed the other four legged clients and they were well cared for and treated with extreme kindness and patience. Let's support these two ladies making a dream come true, starting their own business and providing excellent service for our fur-babies!