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WaFd Bank

1.0 (1 review)
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Personal banking

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7 years ago

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Navy Federal Credit Union

Navy Federal Credit Union

(2 reviews)

In the "big three" of military banking institutions, none is better than Navy Federal in my honest…read moreopinion. I discovered them online and while I'm not active duty, my father served for 28 years which makes my mother and I eligible for membership. Rinnie B. (one of the managers) at this branch is truly outstanding. She not only answered several questions about my checking account, but got me approved for a credit card (with a much larger limit) and half the interest I was paying with another bank that promises to be "of America" in its name. Not only did she do this, but helped my mom move her accounts over, and even refinanced her new car at less than half the rate of a bank with a stagecoach in its logo... The only complaint is that if you make a deposit at a non-Navy Fed ATM, there's a 5 day hold on the deposit. Given that most ATM's are ones which do not require envelopes, I would think that the deposit could be verified instantly. Other than that, Navy Federal is an excellent financial partner.

This is the worst Navy Federal I've ever been to. The only other review stinks of being written by…read morea friend of an employee as well. There are no coast guard stationed here in Nevada, lol. How does a bank that works with military not exchange foreign currency?!? "We don't have access to exchange rates and just don't deal with any of that." That's like one of the 5 basic services you might need from a physical bank. I can maybe understand not stocking foreign cash, but at least having the basic functionality to quote a fair rate and exchange dollars at a minimum. They actually recommended I try Wells Fargo out in town, lol. Additionally, I attempted to finance a home through NFCU and dealt with so much incompetence from the loan officer I pulled the plug and started over with USAA and had a much better experience.

Sierra Pacific Credit Union - Proudly serving the nurses, doctors, office teams, and staff who keep our communities healthy.

Sierra Pacific Credit Union

(15 reviews)

Downtown

Cannot say enough about how positive my experience was with the team at SPFCU!!! Stephanie and team…read morewere ridiculously helpful and made opening new accounts simple and easy, at least as humanly possible. Let's be candid, the way laws are written these days banks HAVE to ask and treat what would previously be common sense as barriers to people to manage they're finances. Going in having a reasonable understanding the rules, even if not liking them, I'll say this: The experience at SPFCU far exceeds ANYTHING the big corporate banks will do, and while there will always be hiccups, the experience working with a smaller community bank will be far more cooperative and productive. Thank you SPFCU Team!!!

I was looking to refinance my new to me Explorer. I chose SPCU because of previous Yelp reviews…read moreand was not disappointed. I met with Claudia Grady at the branch located at 645 N. Arlington in Reno yesterday. After explaining what I was trying to do, she was able to sit down with me, gather the information needed to apply for the loan and I was quickly approved. She was super friendly, very knowledgeable and answered all of my questions. I was able to reduce my monthly payment and lower the interest rate. SPCU was able to accomplish what I wanted to achieve easily. This was a positive experience for me and I highly recommend SPCU and am considering doing additional business with them in the future.

WaFd Bank - banks - Updated May 2026

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