I personally feel that W H Smith is overpriced, and that you can get pretty much all of their products cheaper elsewhere. They sell a few DVD's/CD's, a few books, cards, wrapping paper, some stationery, magazines, sweets. They are the type of shop that sell a bit of everything, while specialising in nothing.
I find this branch of W H Smith very cramped, particularly the magazine aisles. The queues tend to be long, and there isn't much space in the shop for people to queue so they end up queuing down aisles which makes navigating through the store even more difficult.
I find it disappointing that they recently stopped their reward system, though I suspect that this may be linked to the current economic crisis that has crushed many high street stores in the UK. read more