Interesting, Interesting, Concept.... and a Very Chiswick Concept too…read more A Cafe [slash] Auction house, just opened for 2011 near Stamford Brook tube. The concept seems to work very well in this affluent upper-middle class part of town. Teas, lattes, pastries, sandwiches, soups, wine and beer on a lovely seated area with so much to look at. On one side are big windows to people-watch on Chiswick High Road. See who gets their bus, see who runs along only to miss the number 27. On the other side of the seated area and free to browse around is a large room full of treasures up for auction. Antiques and collectibles from oil paintings and furniture to tea seats and diamonds. High Road run an auction every month which is fine to just walk in on. They will even give you free valuations if you bring stuff in and maybe they too will end up sold here. I really like this concept and it'll thrive here I'm sure. It's somewhere nice and relaxed to get a coffee or wine and read the papers but it doubles as a showroom of the beautiful and quirky. No doubt by marrying the cafe to the auction showroom High Road will make money and get many interested locals coming by for the auctions. No-one bid for the antique tea set please. IWANNIT!

Customer services is not good. Somewhat pretentious in a Charles Tyrwhitt sort of way - people…read moretrying to act posh but only highlight the lack of class in the process. Never enough staff to deal with enquiries and they have often ignored requests for condition reports. Which has resulted in me not bidding for some lots - which undoubtedly results in lower sale prices for people who consign goods. They are also very naughty in not putting obvious faults in the description like woodworm. They try and hide behind there printed terms and conditions - but recent European Directives gives buyers a lot more rights - so if you have problems contact Hounslow Trading Standards. They don't have enough on duty on sale nights and the staff behind the counter are always in a fluster and can make you feel you are a nuisance. They could have a great business if they described the goods properly, dealt with enquires rather than ignored them, and put more staff on duty.

I'm impressed with the friendly auction and valuation services offered by Warwick Auctions. Surely…read morewould like to recommend them to others.

Buy smart not hard, and you'll save a lot of money at this auction house. I love this place. The…read morefirst time we moved to London from America we bought all of our furniture here, and a lot of great decorative items and amazing crystal vases. Insanely cheap too. And when we were ready to move back to America we simply gave them a call, they picked up all our stuff, and sold it for us! We got back about 80% of what we'd paid. Not bad at all for a year of a house filled with nice antiques, and a bunch of great items that we took back home to America. Now that we're back in London, I'm sure we'll return to the Southgate Auction Rooms, even if we live a bit farther away.