Don't walk, RUN AWAY from this company and its owner, Dennis Walker. Worst experience ever. While product, In-Line Fiberglass windows are good, dealing with Dennis Walker, was a nightmare.
In September of 2019, we met with Dennis Walker a distributor for In-Line fiberglass windows. In October of 2019, after lots of disorganized back and forth we entered into a contract for windows for our new home. We paid an initial deposit of $20,000 directly to the manufacturer In-Line Fiberglass Windows, in order for production of the windows to begin. In December, we were told the windows were ready, and we paid the remaining 50% directly to Dennis Walker. Given problems with the build, we could not take delivery immediately, but without any argument we paid Dennis in full as that had been our agreement.
In February and March with the house back on track, we repeatedly asked for the windows to be delivered. Dennis gave us a million excuses, always claiming that the deliver guy had really let him down, that the windows were on the truck, that the truck was stuck in traffic, etc. etc. After five weeks of this crap, we called In-Line directly and were told that Dennis had not paid in full for the windows. In order to get our windows, we had to pay an additional $12,400 to In-Line directly. Given that our house was sitting open to the elements we had no choice but to pay again.
Since this time, I have been fighting with Dennis Walker to get my money back. Months of back and forth, a million more excuses, and almost a year on, he still owes me $6,500.
DO YOURSELF A FAVOUR. Find someone else - anyone else - to provide your windows. read more
