Called about 20 dentists trying to find someone who can squeeze me in for an emergency appointment! Had a root canal done some time ago and the temporary filling broke off today. Was rushing to find a dentist who can squeeze me in because I didn't want the weekend to go without getting this fixed.
I'm normally super afraid of dentists and more often than not, I leave their clinics upset haha. Out of all the dentists I've ever been to (more than I can count with my hands!), I've only been happy with two and a half lol. Dr. Vu is definitely one of them!
Everyone at the office was nice, and that's really good for a patient who's freaked out by dentists. Dr. Vu was great -- he speaks really softly though and I couldn't hear what he was saying sometimes but overall, great. He told me my options for my tooth and explained them. I expressed some concern regarding the cost of the procedures and he was up front with me. Definitely refreshing -- other dentists downplay the costs and other downsides to procedures and sometimes I feel like they're just trying to get me to agree to the most expensive procedures!
Dr. Vu and his staff offered to get the procedures pre-approved by my insurance company so I can see the numbers before committing to anything. Great idea!! One of the reasons why I'm apprehensive about the procedure is because the last time I had a major procedure done, I received a bill months after from the clinic. Apparently insurance didn't cover all of the cost after my out-of-pocket. Didn't appreciate this, as it became a surprise expense.
Overall, super happy with Dr Vu and his staff. Was in and out in less than an hour; granted, it was a very minor thing, but still!!! And yet I didn't feel like they were rushing me at all.
Downside: they don't do financing, because they're a small clinic. Well, that kinda makes me want to have all my dental work done there anyway!! It feels more personal and less business-y... Here's hoping I can afford everything I need done so I can keep going back to Dr. Vu! read more