It was my first time to buy a home, so Melissa's guidance was especially helpful. Easy to get ahold…read moreof and quickly responded to my queries. She showed me a bunch of places until I found the right one. She knows Philadelphia very well, especially around Fishtown. It turned out to be a long frustrating process to due things out of our control (COVID, construction delays, etc.) but she was with me the whole way. I am happy to recommend her as an experienced real estate agent. Thank you Melissa!

I ve purchased two homes with Melissa's help. She's reliable and knowledgeable. I will continue to…read morebe a repeat customer. Would definitely recommend.

Arlene was very knowledgable and patient. I was an out of state investor and she made me feel very…read morecomfortable throughout the whole process. Very easy to contact, and she explained things thoroughly throughout the home buying process and advocated for me well when we hit roadblocks in the closing delays due to my lender. She also offers property management services as well. Will work with again in the future.

This review outlines a highly negative experience I had with Arlene Wayns Thomas owner of Reliance…read moreRealty LLC, this property manager who displayed numerous instances of unprofessionalism, incompetence, and dishonesty throughout her management of my property. The review details Arlene's failure to meet expectations and her consistent lack of communication. This was my first time renting my property so I figured it would be best to hire someone who was experienced in property management. I found Arlene through a google search. From the beginning, Arlene set a poor standard by arriving late to our initial meeting, attempting to undercut the rental price and losing the keys to my walkthrough and drive through gates in the rear of my home. When she asked for replacement keys I told her she needed to find my keys and I would not be given her any replacements. I also questioned her about the secure storing of keys for properties that she managed. Arlene said keys were stored in a key box with hooks but there was no identification linking the keys to the specific properties. Her unprofessional behavior extended to using subpar photography, being technologically illiterate, and not knowing how to operate basic property management systems. Several alarming incidents highlighted her disregard for both the property owner and tenants. For instance, she provided inaccurate tenant contact details and failed to activate the alarm system after a walk though, leaving the home unsecured. Arlene's handling of repairs was equally troublesome. Multiple handyman appointments were missed, and when repairs were made, there were no written estimates or receipts until I demanded to receive them, reflecting a lack of transparency. She also lied about receiving text messages and avoided giving exact repair details, leading me to doubt the handyman's qualifications and competence. The most concerning issues involved Arlene's failure to communicate key information, such as when the tenant refused to answer the door for repairs or refused entry altogether. Arlene even used a scare tactic, warning me about a tenant shooting a landlord, which reflects her unprofessional and irresponsible approach to problem-solving. Additionally, Arlene mishandled minor issues like troubleshooting lights, where a simple bulb change resolved the problem--something she was unable to figure out. The review concludes by describing Arlene's refusal to relinquish her role as property manager, even after her contract ended and I sent her certified mail stating that I wouldn't be renewing the contract with her. It took legal action and several certified letters to get her to stop collecting management fees. Arlene further stalled in providing critical documentation and the tenant's security deposit. Arlene also failed to return the keys to my property. I discovered upon the exit walk through with the tenant that Arlene changed my walk through and drive through gate locks in the rear of my home a year prior without my knowledge or permission. Overall, this review paints a picture of an unreliable, deceitful, and grossly incompetent property manager who consistently failed to meet her obligations. I suffered from her mismanagement, and the entire experience caused a year of unnecessary stress and loss of funds due to her many forms of dishonesty.

Being a first time home buyer, the task of not only searching for a future home in an already…read morelimited + difficult market, but also finding the perfect person to guide you, advise you, understand your vision, represent + advocate for you can seem like a daunting task. If you are feeling this way, I implore you to pick up the phone or click on the connect link and reach out to Liz. After our very first call with Liz, my husband and I were relieved to know that our search had come to an end. We were greeted with such warmth, charisma, knowledge, professionalism, and most importantly confidence. After our call - we knew we had the right person by our side to navigate us through this market + get us to the finish line. Throughout our home buying journey Liz assisted us with: - Curating a refined MLS portal that my husband and I could easily interface with on a day-to-day basis to stay on top of the market + new listings. - Connecting us to the best network of professionals to assist with all of our home buying needs, ie. (mortgage brokers, inspectors, title companies, insurance professionals, etc.) the list goes on... - Getting us in to see homes as quickly as possible and almost always before they hit the open house market. - Providing her expertise during walk throughs/site visits and engaging us while educating us on what to look out for. - Brainstorming creative angles to work up the perfect offer and set us apart + ahead of other buyers flooding the market. - Keeping us on task, focused, informed of upcoming deadlines and always one step ahead of the game so that we never felt overwhelmed by the process. In just 2 short months we found our c.1700s dream Pennsylvania Stone Farmhouse + the rest is history. Without Liz, her team, and network of talented and dedicated professionals working around the clock; this would never have been possible. We were lucky to have crossed paths + have gained not only a lifelong realtor but also a friend in the process. Don't second guess this decision - you owe yourself the opportunity of a great home buying experience with someone by your side that you can truly trust, that advocates for you WITH or WITHOUT you in the room, and that truly cares. A big shoutout/thank you to Liz and her team!

Liz was a dream come true for us. We were looking into home buying for the first time and didn't…read moreknow much about the local are or the process. Liz patiently walked us through everything from the local market, to finding the right lenders, and even guided us through an offer we needed to make within hours of seeing a house. She's who you want on your team when you're figuring out what you need and how to get it in a market that's constantly changing. And she's not just great at understanding what buyers/sellers are thinking - she gave us detailed information about construction, helped us think through layouts, and just generally provided a deeper level of knowledge than other realtors we met. She was especially great at breaking down the differences between buying in the city vs suburbs and understanding the Mt Airy/Germantown area! Even better, she was a constant cheerleader for us! We knew Liz would tell us the truth about our expectations or focus on our needs rather than just closing on a property - she was excited for us and truly wanted to help us find a home we'd love. If you're looking for a home in Philly, Liz and her team are THE way to go - we never felt like we were anything but her top priority!

Selling a home in the current real estate market can be tough. Throughout the process, Dale and…read moreCarmel were extremely helpful and knowledgeable, and better yet they got the job done! I would highly recommend them!

Knowledgeable of the area, but not the best realtor I have had. I essentially sent her properties I…read morewanted to review.Plus, I had to view the properties based on her personal schedule, I had to be involved more then I should have in the negotiations and she got the commission and Keller Williams realtor fee!

Keri does such an amazing job for her clients - she makes buying and selling a home easy. She…read morealways works in your best interest for you to get the best price. When Keri is handling everything, there is so much less to worry about. She gets it all done correctly & efficiently!

Wonderful experience with Keri from start to finish. We were first time home buyers, which was very…read morestressful (as you can imagine), but she did everything possible to help make our move as easy as Wonderful experience with Keri from start to finish. We were first time home buyers, which was very stressful (as you can imagine), but she did everything possible to help make our move as easy as possible. We will be using her again in the future. We will be hiring her again in the future

I cannot recommend Natalie enough. She made the experience of selling my house so much less…read morestressful! Her marketing plan was aggressive and thorough, she knew all the ins and outs of first-time homebuyer programs that would be good opportunities for my place, She always kept me up to date on what was happening and took care of all the little details along the way--even above and beyond things like getting the Borough inspections, helping me donate some furniture and accelerating some property repairs. Even in the crazy economy, I had a signed offer on my house for the price I wanted just six days after it went on the market and we settled less than one month from the day it went on the market. Amazing!

Not sure what the other reviewer's deal is, but I am actually going to review Donna Marshall's…read moreservices I received from her a decade ago when I bought my first house. Donna took me on a whirlwind tour of houses in northern New Castle County between January-April 2010. We visited dozens of houses and she was always so good humored and helpful with me. The process of dealing with the lender and the inspector and anyone else involved was completely painless and Donna was nothing if not completely professional and fun to work with. She gets five stars from me because this review page is not about politics. It's about her work as a realtor and she's the bees' knees!

Donna helped my mom sell her house... but wait, there's more!…read more - She brought expert advice to help navigate the process and position my mom for maximum success. - She orchestrated all of the required inspections and events that go along with selling a house, and offered others to aid in the process. - She recommended excellent resources when needed, and happily worked with mom's contractors and contacts when available. - She helped mom set the right price for her home, which positioned her to receive an offer in TWO DAYS for FULL PRICE. - She helped an emotional, first-time seller of a 35 year old home feel totally at ease at every step. My mom is thrilled to be in her new home and incredibly happy with her realtor. In her words "no one could have worked harder or brought more value to the process than Donna!"

Heather Baumgardner is my colleague at BHHS Fox & Roach. I've known her for 5 years. But she is…read moremore than just a delightful fellow agent. She brought a well qualified buyer to purchase my principle residence in Philly's Chinatown in 2017. She got me a high price and delivered a hassle-free settlement. Throughout the entire time, she kept me apprised of every important item -- including the buyer's inspection requests, the buyer's mortgage commitment and the buyer's ability to close early. Without reservation, I can say she is the most ethical and principled Realtor that I know. And that matters, because in this market, it's very hard to find someone that you can trust. No transaction is too small for her (mine sold for $258,000), and she treated me with the same degree of customer service that she gives to her million dollar clients. Both literally and figuratively, Heather stands taller than practically any agent you will ever meet. And did I mention her sense of humor? At our settlement, Heather told some incredibly funny true stories and had us all laughing non-stop. Her sense of humor is loved by many, which is why she has so many fans. I strongly recommend Heather for all of your real estate needs.