Excel Dental Missouri City could clean your teeth well but it is impossible they could provide more…read morefor you. They will make sure you got pain and they do not qualify for any moderate sedation. You may take your own risk to be there with those unprofessional people. Sedation Options Offered: According to the Excel Dental website, they offer the following anxiety-relief and sedation methods: * Nitrous Oxide (Laughing Gas): A mild, inhaled sedative that helps patients relax while remaining awake. It wears off quickly after the procedure. * Oral Conscious Sedation: A pill taken before the appointment to manage moderate to severe anxiety. * The Wand: A computer-controlled injection system that delivers local anesthesia in a steady, more comfortable flow than traditional needles. Important Note on IV Sedation: Excel Dental does NOT currently list IV sedation (deep sedation). If you require IV sedation, other local providers that explicitly offer it include Missouri City Dentistry and Plantation Dental. Notable complaints from public reviews and consumer platforms include: * Clinical Incidents: One highly detailed complaint from 2024 involved a parent who alleged that a child was "traumatized" during a molar extraction where anesthesia reportedly wore off mid-procedure. * Billing and Financial Disputes: Patients have reported issues with the finance department, specifically regarding the handling of referral credits and unexpected charges for certain procedures. * Prosthetic and Fit Issues: At least one senior patient reported receiving poorly fitted dentures that caused significant pain, followed by dissatisfaction with the office's refusal to provide a refund. * Service Quality: Some reviews highlight "lousy" service for specialized needs like severe underbites or hurried cleanings that felt inadequate. * Operational Concerns: Common minor complaints include long wait times--sometimes exceeding an hour--and administrative errors, such as prescriptions being issued without necessary signatures.

i have never had a doctor, a front desk "manager", the owner lie to my face over and over and over…read moreagain. My daughter has a few cavities and needed to get a couple fillings and some baby crowns (7yr old). first couple of times were fine nothing major but the last visit when she needed a baby crown, they decided to extract the tooth instead. we agreed, and proceeded. they had given her some anesthesia and finished with her fillings first then it was time for the molar extraction. she was squirming when the fillings were getting done, meaning anesthesia was wearing off, which happens. So the doctor pulls out more anesthesia and my daughter sees the big shot and freaks out and says she doesnt want it. doctor puts it away and they (nurse and my husband) are holding her down and the doctor starts to crack and twist ON HER MOLAR, which is 100% intact, as she is now screaming. her eyes are rolling back because shes in pain and hyperventillating. my husband hears her tooth cracking and twisting with my daughter pleading him for help and asks them to stop and maybe give her more anesthesia since IT HAS ALREADY WORN OFF WHEN THEY WERE WORKING ON HER FILLINGS. they get my daughter to calm down and she asks for a few min and says she will take the shot but the front desk manager steps in and says shes shutting it all down. shutting it down? after you have already traumatized my daughter cracking and twisting her molar and couldnt even extract it, SHUT IT DOWN? i came back to meet the owner and the doctor and the front desk manager who were responsible for my daughter that day as, get this. her baby crown fell out. her fillings were cracking and breaking off. i meet the owner as he cracks a joke saying , oh the whole family is here hahahaha! my husband, my sister and i came as they were present the day of the last procedures. i asked my questions and commented my concerns and this is what he said to us. 1. 1st dose of anesthesia was plenty to finish almost 3 hours of work that day (we mentioned our daughter squirming while they were working on her filling so def the doctor and the nurse knew she needed another dose) 2. if the 1st dose was enough why did the doctor get ready for the 2nd shot and only put it away becsuse my daughter refused it? 3. the owner decides to tell me the doctor didnt give the 2nd dose becsuse they didnt want to over dose my daughter. 4. then the owner said they didnt give the 2nd dose becsuse the location where my daughter needed the 2nd dose was more painful than where they put the 1st dose. 5. then the owner told the doctor nurse and manager to leave as i started asking them details becsuse they knew what they did to my daughter that day 6. they gave me a refund for the crap job where the crown fell off and fillings broke off and molar was broken but not extracted leaving my daughter in forever trauma with the dentist. 7. they kept telling me theyre not a pediatric dentist... THEN WHY TAKE MY MONEY, WHY BOOK US AND WHY ADVERTISE IT LIKE YOU DO WHAT YOU DO? you made a big mistake. my daughter is terrified of the dentist thanks to your doctor and nurse trying to pull out her molar with worn off anesthesia. i asked the owner, would you let your daughters go through what mt daughter did and he said no. even as an adult i wont be able to sit through someone with a wrench, twisting and turning my molar and ive given birth twice. so youre telling me my daughter was not cooperative and that was the reason to shut it down? you people are a joke and psychopaths. shes seven. she weighs 49lbs. we had 2 grown ass men holding her down while her eyes were rolling back. i will be reporting a formal complaint. it will br a long fight but dont treat people like were dumb. you know exactly what your staff did and you sitting there keep changing your story and mocking us isnt going to make us go away. you have messed with the wrong family. you have forever traumatized my daughter and i will do everything to make sure this never happens to another child and patient due to yalls incompetence as healthcare workers.

Great follow up visit. Very professional and nice. Always making sure I am comfortable. Had a crown…read moreand a filling done. Appointment was at 8Am and was out the door at 10:10Am.

I am very happy with Dr. Stocker who is my dentist. The care he and his assistant show is…read moreexcellent. The reason I gave only two stars is because of their billing office. The staff is fine but I do not know who does their billing. They expect me to write a check when service is provided. Then they file with my insurance but they do not refund the money when credit is due back to the patient. Last year they owed me and my husband almost $800 right around christmas. This time the check was sent by my ins on 9/2/26 and today on 9/21/26 they are saying they have not received the payment. How can this be? I am thinking the billing office has a bad practice of using OPM.

Procedure: deep cleaning and replacing a part of a tooth…read more Received X-rays that was done quick and fast then into the room where they worked on my cleaning. My cleaning was done to my liking as they cleaned it in detail and even buffed my teeth. (my last dentist i went to at a different location did not give me a good cleaning) After I got my teeth cleaned i requested if i can get this tooth fixed as a previous doctor who worked on it didn't do a good job and due to the technology they had in the office I was able to do it the same day rather than wait for the mold of the tooth to come a week later. I don't know about you but I am not a fan of coming to the dentist frequently so having it all done in one day is a plus for me. I was given the option to use their one day service of having the mold done or I can choose to wait and have it done then come back. I choose the one day offer and it was the best decision cause now i'm not bothered with food being stuck in between my tooth. Anyhow, needless to say Dr. Cao was awesome along with his dental assistant. It was the best dental service i've received in a long time. The front desk crew were super friendly as well and made the experience even better.

I went when I had an emergency. They were kind and caring. I was referred to another place to get…read moreactual work done. I was told it would be several thousand dollars and would still have to go back to Sienna to put permanent filling in. I called back to Sienna trying to make a good decision. I was told by the doctor he would finish the filling off with no extra charge. Well there was an extra charge and now my tooth is sitting on the counter. It broke off last night. My anger stems from the fact I could have done an implant for what this cost and now I will have to do that anyway. I understand no one sees the future, but I feel that I was not given good information on which to base my decision on what to do. Mary Metcalfe

Best dentist I've ever used. Dr Leighton is so sweet and very thorough. She's attentive and always…read morefixes any issues I have. I highly recommend her. Her office staff including Kristy are excellent.

She's a Pro. Felt safe and cared for. She worked to get in quickly when needed and her staff is…read moretop shelf.

Dr. Vo and the Smiles of Riverstone team have provided my family excellent dental care for years…read more Their systems are modern and patient-friendly (like quick xrays and TVs in the ceiling so I can watch sports during a cleaning). Everyone is so kind, and ready to share fun stories about travel adventures. Can't imagine my family having a better dentist!

Friendly staff and they really work to satisfy your dental needs!…read moreState of the art equipment to make the exam and any procedure easier for the patient. I highly recommend Dr. Vo and her team!!

I've had multiple really great experiences with Dr. Patel and everyone at Floss Dental in Sugar…read moreLand. The staff is always friendly and professional, and I've found their prices to be very reasonable. Dr. Patel has taken great care of me and both of my children. One thing I really appreciate is that he's always available if something comes up, even after hours, and provides his cell number for emergencies. That kind of personal care really means a lot. Both of my kids are also currently doing Candid corrective aligners, and Dr. Patel has been great throughout the process. He takes the time to explain things and makes sure everything is going well. Overall, we've been very happy with our experience at Floss Dental and would definitely recommend Dr. Patel and his team!

I feel like the office staff came off very rude here the treatment coordinator just assumed I could…read moresign up for a credit card to pay the expenses of dental work. The doctor and dentist hygienist were the only ones to even greet me.

I have been a patient of Dr Shepherd for about 5 years now. Her staff is always friendly. What I…read moremost like about her practice is she never pushes you to get services that you are not able to afford at the time. I have had that experience with other dental practices. The hygienists are great. I always leave with my mouth feeling great. I highly recommend Quail Valleys Dental!

Horrible care for elderly patients. If you value your health stay away!! My mom went in for a check…read moreup and got admitted to icu for a week due to Dr. Shepherd and her team's careless

I came to SDS at the recommendation of several friends and was so blown away with EVERYTHING I have…read morebrought 4 more friends over too. The staff is so warm and welcoming. The technology is top of the line. Befits treatments you are given a transparent explanation and pricing plan so there are no surprises. I left my other dentist of 8 years to come here and I'm only sorry I didn't find them sooner!

Not happy with their office. Had scheduled an appointment to get dental work. Good thing I called…read morethe day of the appointment and turns out there want any booked for dr Prak. Wish the guy would call me back and inform me that it was cancelled. So after calling in to confirm the appointment, a different receptionist I talked to said she would fax or send an authorization letter to my pcp and would call me back. No call back for 3 business days. I'll be changing dentist. Not sure if they care for their customers.

I saw Dr. Dinh for a complete exam and cleaning in his new office. His waiting area is bright and…read moreclean. The office has state of the art equipment from the CT Scan for implants to the tv screens on the ceiling. His staff (Shannon and Mia) welcome you with a big smile and are ready to answer any questions big or small. The cleaning was easy and his assistant Mia did a great job with my full mouth xrays. Normally they are not very comfortable but she did it very effortless. Dr. Dinh reviewed my xrays and addressed my concerns about needing a new crown which I did return to get done. The process was painless. He takes his time to inject the anesthesia so there is little discomfort and waits until it takes affect before using the drill. I had the option of watching a movie on the ceiling screen but opted to rest my eyes. I actually was able to take a little cat nap while he and Mia worked in my mouth. In the end, I walked out with a temporary crown and received my permanent one 2 weeks later. The permanent one fit like a glove and only minor adjustments were needed. I only have positive words for Dr. Dinh and his office staff. From the wonderful chairside manner to the painless procedures, Dr. Dinh makes you feel comfortable and puts any anxiety at ease. Shannon, his office manager, has a calm demeanor and respectfully discusses your treatment and financial options. The quality of care and the care in quality from Dr. Dinh and his staff makes me feel valued as a patient. I will definitely want to come back for all my cleanings and treatments.

I had 2 cavities and went to the practice where Dr James Dinh was…read morethe dentist, I am so so afraid to go to the Dentist, Dr Dinh was helpful in making me feel comfortable and did a great job taking care of my fillings. I for sure will visit him again when needing dental care.

The Dentist here have always been very professional and have amazing bedside manners! Even there…read morefront desk receptionist are great as well! I honestly can't say enough good things about my experience here! They definitely rank very high on my recommendation list!

I had to wait for 20 minutes after my scheduled appointment at 3:00 AND I showed up 7 minutes…read moreearly. I walked out at 3:33pm I was only seen for 6 minutes. Including minor xray. I only returned to this place because they did a root canal over a year ago and I was told by my current dentist that there was a cavity forming under said root canal. (no one wants to work behind someone else's work) So I had to return to Lovett dental to get it taken care of. Luckily, I didn't have a cavity there. Amen. The root canal specialist came in almost hostile saying "you don't have a cavity - your gums have receded - I'm just a root canal specialist you don't need to see me" And the staff was just so timid when I got there. I guess after my last review from over a year ago they remembered me. When I left the procedure room. Almost half the staff was huddled in the front office I could guess they were speaking about me. Because It got very silent when I walked into the waiting room to pay my co-pay. Then they all scurried off like guilty dogs. It seemed as if the staff was tired of me being there before I even got there. DONT COME HERE UNLESS YOUR TEETH ARE FALLING OUT. EVEN THEN PRAY BEFORE AND AFTER LEAVING THIS PLACE.