I'd try one of the other Cincinnati music shops like Mehas Music. Willis has always been one…read moredisappointment after another for me and my family. I've tried to do business with them and have never been successful. They declined a brass repair of mine at one of their instrument repair locations which is now closed, but was very unprofessional about it. Last week my 13 year old and I spent several days choosing a new trigger trombone for him stepping up from his entry level trombone. We ended up choosing one on the Willis Music website with his middle school band instructor's approval and placed the order with Willis online late one evening. This was one within our budget and checked all of our boxes plus it was new...we thought we were going to need to take our chances on a used model. Credit card was charged. I woke up the next morning to my son still super excited asking when it would arrive, and that he had already been awake two hours watching videos and reading about it. I was really excited for him. Later that morning I received an email that the order had been canceled and a refund would be issued with no alternatives offered. They said it had been discontinued, but the manufacturer still makes this model just with a new backpack style case which is the one they displayed in their listing. They ended offering to get us that same trombone we had purchased (because it wasn't discontinued), but it would be $600 more than I had paid on their website the night before. They also assured me this $600 additional was a great deal. Such a scam and a waste of time. They certainly don't attempt to make things right in any way...unreal let down for my son. I wouldn't trust them and especially their website/online ordering. This also had our budget tied up in the authorization on my card for a week. We ordered a used trigger trombone on eBay, and will be taking it to Mehas Music to have it checked out, cleaned and any repairs.

This has been our source for instrument repair for years. The repair shop is friendly, reasonably…read morepriced and quick when there are time constraints. They also run a fabulous program to rehab old instruments and make them available to students who cannot afford one on their own. We're lucky to have this gem supporting school band programs.

I called looking for a new keyboard. They didn't have anything in stock, but Tim was willing to sit…read moreon the phone and talk me through all my options. Gave me a couple choices based on my need (beginner learner, but wanting a quality keyboard) and helped me get something within budget that fit my needs. Will definitely visit this business again. Shop local!

Great service. Good selection. Shop local! The prices are in line with the internet and if you buy…read morefrom them they will do set ups and adjustments for life.

Showed up on time, very knowledgeable and professional. Piano sounds amazing, plan to schedule…read moreyearly check ins going forward. Absolutely would recommend.

From the owner: Bob is a certified professional piano tuner technician in Blue Ash suburb of Greater Cincinnati…read morePiano Tuning who is the piano tuner for the stars, musicians, piano teachers, students, hobbyists, recording artists, residential piano players, performance tunings, special events, public and private schools, churches, synagogues, major venues concert tuner in Southwest Ohio, Queen City, and Blue Ash, Ohio since 2001. Certified by Robert Perkins, owner and director of the Perkins School of Piano Tuning and Technology, Inc., Elyria, Ohio since October 2, 1992. Piano Life Saver system experienced installer of grands and verticals complete systems since 1995 to current over 70 installs. QRS Music Player Systems Pianomation 3 OT installer in 2017, 2023 PianoDisc Player Systems Prodigy 1 and 2 Upgrades and Installer in 1995, 2023 Steinway and Sons grand action workshop at the Steinway factory in Queens, NYC, NY in 2018 Piano Technicians Guild meetings and regional conference attended Erie, PA Major restorations grands, uprights, player uprights from 1992 to 2005. Full time piano tuner technician since 1992 to current. Professional Piano Tuning Lessons (private only) based on geographic location worldwide. Making piano benches and cushions. Special order piano covers Keytop replacement sets Action regulations Pedal regulation and installs Damper regulations Tone regulations and voicing hammers Cleaning keys, vacuuming interior Repair Restringing Replacing broken parts

I'd try one of the other Cincinnati music shops like Mehas Music. Willis has always been one…read moredisappointment after another for me and my family. I've tried to do business with them and have never been successful. They declined a brass repair of mine at one of their instrument repair locations which is now closed, but was very unprofessional about it. Last week my 13 year old and I spent several days choosing a new trigger trombone for him stepping up from his entry level trombone. We ended up choosing one on the Willis Music website with his middle school band instructor's approval and placed the order with Willis online late one evening. This was one within our budget and checked all of our boxes plus it was new...we thought we were going to need to take our chances on a used model. Credit card was charged. I woke up the next morning to my son still super excited asking when it would arrive, and that he had already been awake two hours watching videos and reading about it. I was really excited for him. Later that morning I received an email that the order had been canceled and a refund would be issued with no alternatives offered. They said it had been discontinued, but the manufacturer still makes this model just with a new backpack style case which is the one they displayed in their listing. They ended offering to get us that same trombone we had purchased (because it wasn't discontinued), but it would be $600 more than I had paid on their website the night before. They also assured me this $600 additional was a great deal. Such a scam and a waste of time. They certainly don't attempt to make things right in any way...unreal let down for my son. I wouldn't trust them and especially their website/online ordering. This also had our budget tied up in the authorization on my card for a week. We ordered a used trigger trombone on eBay, and will be taking it to Mehas Music to have it checked out, cleaned and any repairs.

Fixed my daughter's flute within minutes while I waited. Super friendly and great service. Highly…read morerecommend.

The service is done very well, and Matt listens to your explanation of the equipment needing…read moreservice. His prices are very fair. But be prepared, expect a long wait (often months) for your turn to come up.

From the owner: Specialized vintage solid state repair for units from the 60s, 70s and 80s. We service most vintage…read morebrands, including Sansui, Pioneer, Kenwood, Marantz, Rotel and others. We also offer full restoration services for most vintage solid state receivers and amps as well. We also accept shipped in equipment!