As I've reached that age where wrinkles are trying their best to emerge on the red carpet that is my face, I have looked for all the ways I can help myself without injections. I am not quite ready for Botox, but want to preserve the youthfulness that I still have. Enter my face card polishing queen: Alicia. I started getting jet plasma with Alicia in 2022. Despite researching the process, I was feeling anxious about the entire thing- would it hurt, what's my downtime, am I allowed to laugh? After answering my million questions, we dove into a full face jet plasma treatment that has resulted in me getting carded regularly (I am 46). I have gone back to Alicia for jet 3X a year ever since. Under her gentle hand, the appearance and texture of my skin has transformed in ways I couldn't have believed four years ago. My crows feet are more like baby toes. The hyperpigmentation on my cheeks from years of sun damage has lightened so much I have been able to stop wearing foundation. And I don't need Botox!- but now that her practice has expanded with a nurse and doctor on board, that option is available to me down the road if I so choose. (A huge thank you to Nurse Hannah for talking to me about Xeomin and Daxxify at length.) On a final note~ I spent years in the service industry, taking care of people. In the Volta studio, I sense that same level of care- like there is a team quietly working behind the scenes to make something perfect, just for me. I appreciate Alicia so much not just for rescuing my skin, but for the tender and professional way she cares for me as a person. And also for all the times I have to show my ID to buy wine. read more

After almost 2 years and a lot of deliberation, consideration, and reflection, I am writing a review about my experience at Volta Vitality. When I first reached out to Alicia, I asked to treat the back of my neck and inner elbows that had a thinner layer of skin from an overuse of topical steroids years ago due to chronic eczema. I was not interested in treating any areas with active eczema. However, after meeting, she convinced me to do cold jet plasma on my face as well as under my eyes which had active eczema. She mentioned that it treats inflammation and redness, and that there is no downtime and safe since it is "cold plasma". I paid 500 dollars for three 1-hour sessions a week apart. The third session is when the damage to the texture of my undereye skin occurred. I'm not sure whether she was in a hurry, or wanted to experiment, but it occurred after the fact that something went wrong during my treatment. I had a little inflammation under my eyes and with the inflammation comes crepiness. Mind you, in my healed, inactive state, the skin was not crepey whatsoever. In fact, I never had insecurities about the quality of skin on my face, other than eczema. But when she passed the wand under my eyes, I felt warmth there that I did not feel during the first two sessions. I didn't mention anything at the time because I thought nothing could go wrong since it was a "non-invasive" procedure. Initially, the treatment seemed to help with the redness. However, as time passed, I noticed some residual red spots that did not heal and were not typical for me. I reached out to advise her that there were spots that did not smoothen out and appeared like burns, and that when the burns finally healed, there were very visible new wrinkles that appeared from the scaring/burns. She replied that she noticed my concern and that the area under the eyes is "super sensitive". She went on to further say, "there was a chance that they were still irritated due to the treatment but that there was no way that any scarring would occur because the device doesn't use heat and has no way to induce any tissue damage." She also tried to do damage control by saying it looked better than before and tried to show me pre-op photos marking the inflamed areas and minimal crepiness. Yes, it was minimally crepey but it was crepey due to the inflammation. This left me feeling completely invalidated. It felt like I was being gaslit to believe that there was no way the treatment could cause the damage and that not only was it in my imagination, but that it was pre-existing, which was not the case AT ALL. I know what my skin looks like, active eczema and non-active and I did NOT have crepey undereyes when my skin was stable. It had even texture and skin tone when inflammation was gone. Upon reflection, I find it insulting and disrespectful to gaslight a client, making them feel like they don't know their OWN skin. I only met her a few times, she's not a dermatologist and didn't have a comprehensive history on the condition of my skin. She didn't extend an invitation for me to come back into the studio to have a second look or offer a refund. In my mind, it seemed she did not want to address my post op concern. No follow up on how it was doing, just advice such as applying moisturizing serums and peptides (which looking back and after doing research, was wrong advice as well). It needed skin barrier repair products, not actives. I did my own research, and although it is a cold jet plasma device, it indeed can induce tissue damage if an area is over treated or intensity is too high, as it does produce heat. Furthermore, it is not supposed to be used on active eczema. Looking back, I felt desperate to find a solution for my thinning skin and I felt completely taken advantage of by Alicia. I believe she saw an opportunity to treat active eczema, and convinced me to try it, even though clearing it was NOT my chief concern. It was my first cosmetic procedure ever, and I learned the hard way that I must do my own research and advocate for myself more aggressively. I left her studio feeling gaslit and insecurity about a new area that I never had before, now hyper fixating on my undereyes and trying to come up with solutions on how to get it closer to the state it was in before cold jet plasma. I have been working on and spending a lot of money trying to repair the damage since 5/24, but the texture is still not the same and there are demarcated spots where the burns were. It May not be noticeable to anyone, but it is noticeable to Me, and that is valid. AND I will NOT accept gaslighting, or manipulative tactics as a response to my review. Overall, I believe I was a victim of unethical practices by Alicia and for that, cannot recommend this service to anyone. read more

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I was gifted a few sessions of jet plasma for my birthday, and loved the experience and results so much I ended up buying another package. Alicia is so extremely knowledgeable, gentle, and professional. Her office was beautiful and clean. The bed prepared for me was warm and soft and I honestly could have (and might have) fallen asleep during each treatment. The cool jet plasma is so relaxing and feels like a gentle face massage. She took before and after pictures and my results were real, actually increasing with time. The entire process was so enjoyable and non-invasive. She uses really beautiful products to prep my skin before the procedure and also a really nice light oil massage post procedure. I leave feeling like I left a day spa! I will be a returning customer! read more

Alicia and Hannah are amazing professionals! They provide medical grade skin care in a hospitable, relaxing, cozy environment. I had the privilege of experiencing Alicia's jet plasma facial, which was a new adventure for me. Alicia was kind, and clearly explained the procedures of the facial in a way that was easy to understand. She was inviting and open to questions, checking in with me throughout the whole appointment making sure I felt comfortable. The space has an amazing chair that clients get to lay in; it is basically the dream bed you want to sleep in every night with adjustable heat and vibration. The cold plasma facial was felt like a small, gentle brush that sometimes felt cool other times warm. Alicia constantly checked in with me to make sure I was comfortable and provided lymphatic massage. The facial ended with a hydrating serum & massage that had the best lavender smell! I highly recommend Volta Vitality, as they offer a variety of services that can benefit anyone who is focusing on their skin care, and also those struggling with acne, eczema, aging, scarring, and blemishes. read more

Volta Vitality - Right side of face: Before on Left; after Jet Plasma in Right. - Skin Care Near Me - Santa Cruz, California

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I've been seeing Alicia at Volta Vitality for four years, and I honestly can't say enough good things. After losing weight with GLP peptides, I needed help addressing loose skin and understanding how to move forward safely and sustainably. Alicia didn't just help me physically--she helped me take charge of my life. She is incredibly professional, deeply educated, and genuinely kind. She took the time to explain how GLP peptides work, how to lose weight safely, and how to support my body through every stage of the process. I never felt rushed, judged, or confused--only supported and empowered. The space itself is absolutely beautiful--like stepping into a mystical gothic novel. Calm, elegant, and grounding. It immediately puts you at ease and makes the whole experience feel intentional and special. If you're looking for someone who truly knows what they're doing and cares about your long-term well-being, Alicia is it. Volta Vitality has been a transformative part of my journey, and I'm so grateful I found her read more

Friendly staff with lots of info on there treatments and products, no pressure to buy. I've had 5 plasma txs- really helped my redness and saggy skin. Thanks Alicia! read more

WOW! What a visible difference one treatment made to my aging, sun damaged and injured skin. My scars are softer and less visible! The broken blood vessels on my chin and nose are GONE and every single brown spot she treated vanished Alicia is really careful, knowledgeable and affordable. She explained what she was doing and why, during the entire process. She helped me understand my after care process and responded to every question. I can't recommend her and her treatments more read more

Wow, I am blown away at how lovely my skin looks and feels. Alicia is definitely on the for front of this amazing technology. Her skills and bedside manner are exquisite. Feeling and looking radiant. I can't speak highly enough of these treatments. read more

This was my third full face treatment with Volta. I am incredibly impressed with the result! My face is forever changed and healed from years of sun damage. My discoloration and large sun spots are completely gone. My fine line and wrinkles are greatly reduced. I would recommend this as a yearly treat to yourself to add to your skincare routine. I have had no other botox/fillers/chemical peels, etc. and here are my results. read more

Volta Vitality - 17 days after 3rd treatment. - Skin Care Near Me - Santa Cruz, California

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I've done both fibroblast and jet plasma with Alicia and have had great results with both! I've done a few jet plasma series as there's no down time and it's been really helpful in keeping any breakouts, inflammation and redness down. I can definitely tell my skin tone and texture have improved. Plus, Alicia is awesome, so the treatments are always enjoyable and go by quickly! read more

Alicia is the best! So sweet and so knowledgeable! It's always such a relaxing experience. I highly recommend!!