I've been to 3 locations of Volcano Vape & they all have great deals and knowledgeable staff. Lots of Vape shops in HNL, glad I found these guys. read more

Unfortunate experience considering all of the other glowing reviews: tried giving them my business on a Tuesday afternoon but found the door padlocked and a sign stating temporarily closed until 5:30 - fast cut to 6:00 PM - me and a couple other potential customers are left out in the proverbial cold with no relief in sight. Came back another day (calling ahead of time to ensure they were actually open) and found a somewhat letdown of a selection and definitely a price range that could use some competitive spirit - I won't name names but I found another establishment within walking distance that offered a similar selection for a much more enticing price range. Per Capitalism 101: I gave my patronage to the store offering the best value. Take of this what you will. read more

VOLCANO Vape Shop - The dark side of island time - Vape Shops Near Me - Honolulu, Hawaii

Cool vape shop near our laundromat. Big selection and priced better than a few other places. Carrie (SP?) took care of me thanks for that. Will be back read more

VOLCANO Vape Shop - Tropic passion tastes of kiwi and passion fruit with ice mint flavor - Vape Shops Near Me - Honolulu, Hawaii

Love the staff...great prices and selection. The only problem is I take forever to choose. Mahalo!!

To be completely honest, I am not a smoker or a vaper, but my husband and whenever we go into these "smoke shops" its always super awkward and kinda gross. So happy we found Volcano Vape Shop! It was literally the opposite! So far best Vape shop I have ever been to! When we first walked in the first thing I noticed was that the entire place was spotless and super clean. Everything was nicely organized and behind the counter or glass. The employee working that day was super helpful and nice. He showed us the different types of vapes and explained the different flavors. He really took the time to help my husband get the right vape for him. I have never had an experience in a smoke shop like that before. He even mentioned to try it out in the front and if it was malfunctioning then we could exchange it. Highly recommend! read more

Always on it with explaining flavors and making sure your aware of the puff count on disposables. Great discounts and convenient locations!! read more

VOLCANO Vape Shop - Elf bars, geek bars, Egge. - Vape Shops Near Me - Honolulu, Hawaii

This store has an amazing selection at a great price. The staff is always kind and knows their product. I Always a trip to this location.

After being a customer for many years, and purchasing all my mods and juice from them, they did not honor a return. There is a tiny sign on the wall that says no returns or exchanges however I did not see that AND the receipt does not state that. It states that unopened items can be returned for store credit within 30 days from purchase. I went 4 days after. The package was opened by the employee when I went to return while he was on the phone with his assistant manager asking for approval. The assistant manager denied my return. I wasn't even asking for my money back and would've gladly taken the store credit THAT IS PRINTED ON THE RECEIPT. Do yourself a favor and shop elsewhere. They do not stand behind their policy. read more

VOLCANO Vape Shop - Vape Shops Near Me - Honolulu, Hawaii

Awesome Service! So glad to see the sweet wahine back from giving birth. Her and Carrie are my favs. Always so professional, informative, great service, and always recommends a great selection of value and products to go with what ive already picked out. I like that. Mahalo Volcano Kapahulu read more

So far this place has been awesome! No complaints from me. Last night I bought a vape and it was right around closing time. I got home and after a few hits this thing just literally started cooking itself. Making a weird ticking sound and getting hot to the touch. I'm waiting for the shop to open. Hopefully I can exchange it. I'm writing this in advance with intention to follow up on what happens next. Update. The vape was exchanged but not without a little shit from the guy. Shocker. I read a review about this persons customer service. He's a dick. The vape literally smoked itself out in a night. And then I'm told "This is like returning a half eaten sandwich". Little different story here big guy. But thanks for cementing other peoples view of you. Not going to this store anymore. There are others with better customer service. read more

Very knowledgeable staff, their cbd range is probably the moat ive seen on the island. My headache subsided after getting a 350mg CBD cartridge. Under the building is a parking lot i love to use the 20 min parking stalls on the left to just grab + go. Great vibe, great location, highly recommend for those who need a little read more

VOLCANO Vape Shop - Great finds! The staff here has great recommendations. - Vape Shops Near Me - Honolulu, Hawaii

Super helpful and so kind. They even cleaned out my entire tank! Definitely recommend and they have their own parking lot too! read more

When ever I cannot wait for an online vape coil order I choose this Kapahulu shop! Excellent for what the carry on hand which is usually trendy so they've got everything new! Thnx read more

5 stars for service. Most everyone is usually great at all locations. 1 star for quality and pricing. I was a loyal customer for 7 years but will only go here now in a pinch. The inferno is not good quality, and the juices and equipment is so over priced across the board. I bought new equipment online. I waited too long to order cartridges so gotta buy from store. What costs $2.99 online is $6.99 in volcano. For the exact same item. Anyway, again the people that work there are great, but volcano really needs to price their inventory accordingly. read more

I never write reviews, but I felt compelled wo write this one: I came in to the shop today to grab an Orion mod by Lost Vape, I was helped by a guy named Christian, the only guy working at the time. I was about 4th in line - when It was my turn he grabbed what I needed but he said they were out of the 0.5ohm pods. So the guy apologizes for not having any in stock and proceeds to give me one of is own personal pods, right p out of the box he had paid for with his own money. Folks like this are an incredible contribution to society, will 100% return and recommend to friends. Thanks Christian. Incredible. (My apologies if spelt incorrectly) read more

I've been coming to the Kapahulu Location since they first opened I've always been very satisfied with their products and the staff has always been super helpful read more

The manager here is super friendly and so helpful. I needed to replace my unit that had stopped charging. They did so and made sure my new unit worked. And when I have no idea what flavor to get, I just tell them what I normally like and they have great suggestions...great knowledge of liquids and salts. Parking is so convenient and when they validate you don't have to pay. I love coming to this location. read more

This place is a rip-off I bought two batteries one was defective and now it's made both batteries bad the place won't replace him the manager talking about policy and I just spent 80 bucks here I would not recommend this place to anyone. The only reason they have good reviews is because they offer 25% off if you give a good review I just went to vape Kings to get the batteries and even though I had to pay over again was well worth it because I didn't have lopsided batteries one dead one good like that guy let me leave with specially when you're nicking thanks Vape Kings read more

This places is the best, especially when looking for a new e-juice. They have 0ml nic. flavors you actually taste and smell BEFORE you buy. The staff is beyond helpful and Beyond knowledgeable. When I mentioned that they didn't carry my favorite everyday juice one of the staff member said he would look into seeing if they could get it now that's service read more

The workers are a big help always giving updates answer questions. And letting me know bout the sales

I came to Hawaii from Cali for vacation, and there I was scoping out shops to purchase a coil for my device at the time. Volcano Vape Shop on Kapahulu Ave was the closest one so I walked there and welcomed by the friendliest staffs(3 behind the counter) in Hawaii I ever encountered so far. Unfortunately they ran out of the coil I needed, but to my surprise one of the employee named Carrie offered to give her own personal leftover coils that happened to be waiting to be given out for "FREE" I've been a vaper for quite some time and never experienced a VIP treatment from such establishments as the VOLCANO Vape Shop. It was more of the experience of how the STAFF interacts with the customers! Talk about special discounts!!! I challenge you to check it out and prove me wrong. Thanks Carrie really appreciate what you did. read more

Friendly staff, very laid back vibe tonight. There were a few customers at the front bar when I came in so I figured there'd be a bit of a wait. Instead I was greeted & helped as soon as I walked in. The other customers seemed to just be hanging out & talking story so the workers jump back & forth in conversations which is nice. I didn't get that "I'm talking to this person, you can wait" vibe at all. Awesome! It took me longer to find the place & parking than to make my purchase. Incase anyone else is wondering, they're located in the same 2 story building Sam Choy's used to be in (immediately after First Hawaiian Bank when you're driving north on Kapahulu). You can park downstairs (which looked pretty empty when I walked past) or be like me & find street parking because you're paranoid that your big SUV won't fit in the parking structure. read more

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Christian G had help me with wonderful customer service and great selection of product! They also had no line and the area might be a cause to that because there's only street parking but it's meters and on one of the busiest streets in town, KAPAHULU! read more

It's a great shop with excellent customer service. That's why there's 4 stars. But the prices are insane. Maybe offer incentives aside from the phone number program? I've found a place that, with shipping and TWO 60 mL liquids is still somehow cheaper than your one. That's off the bat, and not because of a rewards program. I still will go to you if I'm in the area though read more

Horrible experience, manager Kevin at the Kapahulu Volcano location has horrible customer service and is far from negotiable with his customers. Sold me deficient products and when it came down to working things out he wanted to charge me $2 after incorrectly charging my card. Who wants to go through all of that, please put a better management in there. Thank you to Carie for assisting much more better than him. read more

Thank you to these awesome group of vape techs for operating locally during these crazy times. This shop is the only place that carries my coils and they are always good to me and other customers. Hope they stay safe mahalo again. #beardedbeauty read more

I cant rate the physical location as I order online. Yeah I know they are local and I could easily just go to the store. Time is crucial in my life and anyone living on Oahu knows there is nothing quick and every shopping trip is an ordeal and 3 hours. Anyhow order online and they have huge selection with great prices. Especially the sale items. r read more

This is my all-time favorite vape spot. This location has an great selection and the staff members are very professional and helpful! Great experience! read more

VOLCANO Vape Shop - Vape Shops Near Me - Honolulu, Hawaii

This girl Cari needs a bonus for customer service and knowledgeability! I sent my GF to pick up things for me and Cari was so kind and helpful. My GF is shy and Cari helped her through the whole ordeal. I had some issues with a product and yet again Cari was there to help. I also spoke to a gentleman on the phone about these issues and he left a note fully explaining what happened and was very understanding. This is one of many times I've gone to this location and received exemplary attention. Professionalism AND care at its best. I hope you guys read this because I seriously can't thank you enough. read more

I bought a really expensive mod from here it stopped working within a month they said they wouldn't warrantee it because it had superficial scratch on the outside still look brand-new with a small scratch The worker made it very clear that this was the owners decision I would not buy anything from this place if you think they're going to warrantee it read more

VOLCANO Vape Shop - Vape Shops Near Me - Honolulu, Hawaii

Came here for my first vape to quit smoking cigarettes. The employees right away were very helpful. I am now a regular there with weekly visits for my e liquids or replacement coils. Very wide selection of devices and I would suggest anyone to come try this place out if you want to get rid of those nasty cigarettes read more

VOLCANO Vape Shop - Vape Shops Near Me - Honolulu, Hawaii

I want to send a thank you to Wendell and the other nice young man who took the time to go above and beyond for me today. I recently reviewed another location, where I expressed my displeasure with the quality of a product I had bought. I did not want to return to that location, so I drove a little out of the way to this one. I won't go into detail about how they helped me but let me just say, that type of customer service is the reason why I will continue to shop local for my vaping needs. Thank you both so much. Please if you're looking for knowledgeable, competent vape masters, these are your guys. read more

Surprise! They sell CBD treats for DOGS. My pit has severe arthritis, so I was really glad to see the product there. Makes it real easy to just go pick it up whenever we want to. read more

VOLCANO Vape Shop - They sell these great CBD oil treats for dogs. - Vape Shops Near Me - Honolulu, Hawaii

Makana is the man, he really hooked us up. He made the experience great. Even though he was busy, he still engaged every customer read more

VOLCANO Vape Shop - They really hooked me up man - Vape Shops Near Me - Honolulu, Hawaii

Review for Cari! (Hopefully I spelled it right) My friend and I went in yesterday and I wasn't really sure what vape I was gonna get next and Cari was straight up awesome. She knew my budget, she knew what she was talking about and she also helped me set it up. Thanks Volcano and Cari. You guys rock and I'll be back. Aloha! read more

This is definitely my favorite Vape in Honolulu. All Volcano E-cig stores are great, but this one is the best. The staff is wonderful - knowledgeable, helpful and professional. They always have great sales and cool new flavors to try. Keeps me coming back! read more

VOLCANO Vape Shop - Vape Shops Near Me - Honolulu, Hawaii

Good quality of flavors and they have alot of mods & tanks available. They just got Naked liquid in, the best flavor in my opinion. The staff is very helpful and knowledgeable of their products. read more

Huge variety of vape juice and vapes. Stop in and talk to the guys. They will take good care of you. read more

VOLCANO Vape Shop - They sell Neighborhood brand vape imported from Norco, CA. (Horse town USA) - Vape Shops Near Me - Honolulu, Hawaii

Customer Service = nonexistent No acknowledgment from employees when you enter when it's slow or busy. These employees working there should not be in the customer service industry and should just work at a library instead. Do yourself a favor, if you hate your job, quite and find another one. This place is only good to go to if you know what you want and you just want to be in and out. With that being said, I would rather buy my vaping supplies online as I get the same customer service online as I do going here. In addition, I don't waste any of my time and gas, or having to deal with someone that can't provide a decent/good customer service experience. read more

First time in the store and the staff is very knowledgeable and helpful. They answered all the questions I had as I browsed through the store and they are stocked with a lot of product. Chris provided valuable insight to make the best decisions. Overall experience is pretty incredible as I don't know anything about vaping. If you are looking to learn, this is the place for you! read more